酒店回复: Dear Guest, Thank you for your wonderful review of Kottukal Beach House by Jetwing. We are delighted to hear that you enjoyed your stay at our villa and appreciated its location, space and our associates. It is our pleasure to offer you a comfortable and relaxing experience, as well as access to Jetwing Surf. Your kind words mean a lot to us and motivate us to keep up our standards of service high. We hope to see you again soon and await to make your next visit even more memorable. Ayubowan! (May you live long!) Azeem Hafi Manager.
酒店回复: Dear Guest, Thank you for your kind words and wonderful feedback of Kottukal Beach House by Jetwing. We are delighted to hear that you enjoyed your stay at our villa and appreciated the views, food and our associates. It’s great to hear that you had a chance to explore the nearby attractions and experience the surfing culture of Arugam Bay. We hope to welcome you back soon for yet another relaxing and memorable stay. Thank you for choosing Kottukal Beach House by Jetwing. Ayubowan! (May you live long!) Azeem Hafi Manager
酒店回复: Dear Guest, Thank you for your kind words and positive feedback of Kottukal Beach House by Jetwing. We are delighted to hear that you enjoyed your stay and the food at our villa. We do apologise for the inconvenience caused by the other visitors who arrived prior to your check-out time. While we appreciate your understanding and patience in this matter, we have informed the head office regarding this incident and necessary steps will be taken to prevent such situations in the future. We hope to see you again soon and we look forward to making your next visit a much more pleasant and relaxing one. Ayubowan! (May you live long!) Azeem Hafi Manager.
Jetwing 的 Kottukal 海滨别墅是一家美丽的酒店，拥有令人惊叹的海景和平静的环境……房间干净宽敞……食物非常美味……工作人员非常友好和乐于助人……酒店里有 2 只漂亮的狗，名叫 Dan 和 Birdy……休闲度假的理想场所......希望再次访问......
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Excellent location. Great customer experience. We spent only a night on our way north. After reaching the property, we wish we had planned a few more days here. The staff were all helpful. Special thanks to Fahim, Malik and Hasib! They made us feel at home and took care of our special needs. We plan to be back.
5.0分
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Excellent place to stay, great views of the beach. Service is also brilliant. I'd would recommend this to anyone looking for a relaxing break on the coast
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We stayed with my spouse and two children at this beautiful hotel by the ocean, and it was one of the most peaceful and relaxing holidays we’ve ever had. From the moment we arrived, we felt at home. Special thanks to Mr. Hasif, who took great care of us and went above and beyond to make sure we were comfortable throughout our stay. The rooms were cleaned daily, and every time we returned to the hotel, it truly felt like coming back home. The food was delicious, the service was excellent, and every member of the staff was incredibly kind and helpful. Thanks to this wonderful hotel, we experienced the calmest and most relaxing part of our trip to Sri Lanka. Everything deserves full marks from us — we are truly grateful for such a peaceful holiday!
我们在这里度过了美好的几天。地理位置绝佳，远离喧嚣，非常适合寻求宁静的客人。不过，乘坐嘟嘟车去任何地方都很方便。我们扣一颗星，因为性价比不高。酒店有些年头了，而且很明显。总的来说，酒店很不错，但他们需要投资几千欧元来翻新一下。服务很棒。工作人员总是非常友好，乐于助人。
这家酒店坐落在阿鲁加姆湾地区，拥有风景如画的泳池。入住期间我们几乎独自一人，这真是令人难忘。酒店提供前往小镇的班车服务，大约15分钟路程。酒店外就是一片美丽的游泳海滩。早餐非常美味。工作人员热情友好，专业敬业。
一颗隐藏的宝石。这家酒店太棒了，位置、空间和工作人员都很棒。它隐藏在海滩的尽头，您会感到惊喜。房间很棒而且服务齐全。工作人员很友好，乐于助人，而且超越一切。还可享受附近的 Jetwing 冲浪体验。
我们喜欢这个别墅/酒店！这里很安静，景色令人难以置信，我们很幸运在最后一天拥有了属于我们自己的别墅，所以感觉就像它是我们的一样！工作人员很可爱，食物很美味。酒店附近的大海波涛汹涌，尽管有些人在冲浪。晚上，我们跳进隔壁的 Jetwing 冲浪店，喝了一杯鸡尾酒，还买了一瓶外卖葡萄酒，与我们在 Kottukal 用餐时一起享用，效果很好。 jetwing的工作人员也非常友好！我们还和我们的青少年一起参观了阿古姆湾吃午餐/在海里游泳。良好的波浪和漂亮的海湾。
我们6月3日入住，6月4日退房。住宿体验非常好，食物也很棒。但在退房当天，在我们退房时间之前，其他一些访客在入住时间之前就来了，并开始向工作人员抱怨他们不想与其他人互动，而总部已经承诺给他们上午 10.30 到达别墅，也就是我们退房时间之前。但工作人员很好，他们没有告诉我们任何事情，但他们很无奈。然后在我们午餐期间，其他游客再次对工作人员大喊大叫，说他们不想在住宿期间与其他人互动，并打电话给杰特威的高层管理人员，抱怨其他客人（我们）是他们和他们没有隐私。我们也正在吃午饭。我们中午 12 点退房，然后就去吃饭了。他们的行为是如此令人无法接受。工作人员无奈，代其道歉。如果总部要接待那些不喜欢与他人互动的客人，并确保他们在入住前一天不接待任何其他客人，则应进行适当协调。
我们度过了一段美好的时光（4 个成人和 2 个孩子）。工作人员令人难以置信，并努力确保我们得到很好的照顾。我们可以使用隔壁（100m）的 Jetwing 冲浪设施，因此白天我们还可以使用这家酒店的游泳池和服务。完全归功于服务人员，他们能够适应我孩子的过敏，并确保每个人都度过了愉快的时光。海滩/大海有点汹涌，但那是由于淡季（12月东海岸不太好），而且热水有时也不一致。
Jetwing 的 Kottukal 海滨别墅是一家美丽的酒店，拥有令人惊叹的海景和平静的环境……房间干净宽敞……食物非常美味……工作人员非常友好和乐于助人……酒店里有 2 只漂亮的狗，名叫 Dan 和 Birdy……休闲度假的理想场所......希望再次访问......
Excellent location. Great customer experience. We spent only a night on our way north. After reaching the property, we wish we had planned a few more days here. The staff were all helpful. Special thanks to Fahim, Malik and Hasib! They made us feel at home and took care of our special needs. We plan to be back.
Excellent place to stay, great views of the beach. Service is also brilliant. I'd would recommend this to anyone looking for a relaxing break on the coast
We stayed with my spouse and two children at this beautiful hotel by the ocean, and it was one of the most peaceful and relaxing holidays we’ve ever had. From the moment we arrived, we felt at home. Special thanks to Mr. Hasif, who took great care of us and went above and beyond to make sure we were comfortable throughout our stay. The rooms were cleaned daily, and every time we returned to the hotel, it truly felt like coming back home. The food was delicious, the service was excellent, and every member of the staff was incredibly kind and helpful. Thanks to this wonderful hotel, we experienced the calmest and most relaxing part of our trip to Sri Lanka. Everything deserves full marks from us — we are truly grateful for such a peaceful holiday!