酒店回复: Dear Guest, We'd like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. Your appreciation for the team has been shared with them and they are motivated to strive for excellence. We greatly appreciate your patronage and look forward to welcoming you again. We hope to see you again soon. Sincerely,
酒店回复: Dear GuestWe'd like to take this opportunity to thank you for taking the time to write a review on Trip Advisor about your experience.It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. Your appreciation for the team has been shared with them and they are motivated to strive for excellence.We greatly appreciate your patronage and look forward to welcoming you again.We hope to see you again soon.Sincerely,
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位置很好，在海边。漂亮的泳池区。早餐时音乐很吵。穿在房间里。很多英国人。
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酒店回复: Dear Guest,Thank you for taking the time to share your comments about your experience with us.It is our goal to provide our customers with completely satisfactory service and we apologize if we fell short of your expectations in some aspects.We appreciate your specific and constructive feedback, as these interactions help us identify areas for improvement, as well as a better understanding of our customers' expectations, which allows us to better exceed them in the future.We hope that this experience does not permanently alter your perception of our hotel and that it gives us another opportunity to demonstrate our commitment to exceeding your expectations.We hope to see you again soon.Best regards,Customer Care
我们的鞋子被偷了
我本来没打算写这篇评论，但糟糕的事情太多，我觉得有必要写一下。首先，这家酒店号称是四星或五星级酒店，却要你买洗衣代币（每次洗衣服5美元）和洗衣液。我不介意买，就去了前台，但因为机器的问题，我试了好几次都没能用卡付款。前台工作人员把代币收回来，让我去超市买现金。蒸汽房、桑拿房和按摩浴缸也都要收费。我提前到了，等到下午4:45才办理入住，然后又等了45分钟，5:30才真正住进房间。电视机超级老旧，而且没有频道。这家酒店唯一值得称道的地方就是建筑本身和地理位置，除此之外，我住过的所有青年旅舍都比这家所谓的“高档”酒店好。员工们尽力了，但我看得出来这是管理层/老板的问题，他们似乎很贪婪。
如果你喜欢环境优美的地方，千万别来。
这可能是我记忆中最糟糕的酒店体验。酒店所在的街区嘈杂、破败、治安很差。我被安排的房间脏乱不堪，急需翻新。房间毫无美感可言。隔壁的“*****”（酒吧）噪音一直持续到早上6点（这可是周二晚上！），**的叫喊和“歌声”不绝于耳。阳台正面可以看到不错的海景，但侧面却是一个垃圾场。我只住了一晚就退房了（原本计划住三晚）。经理虽然表示歉意，并提出给我换一间房，但我只想赶紧离开那里。让我惊讶的是，酒店竟然没有退款。
酒店设施略显陈旧，厨房里缺少面包刀和其他一些小物件。但公寓宽敞舒适，景色优美。
糟糕的经历
可怕的是，房间是地下室，里面有十多只死蟑螂。
我真的不明白那些在这里给5星评价的人。我们绝对不会推荐这家酒店。
油腻的门窗、肮脏的角落、黑色的插座上满是污垢、浴室配件没有清洁——即使在抵达当天也没有清洁。据说下午 5 点才能到达，所以请慢慢来，好好打扫房间😬
（毛巾每天都换，没必要？？）
看到如此巨大的酒店综合体被忽视，非常非常难过。
整个酒店都很冷。房间噪音很大，无论是大厅还是施工现场。所有木质物品都破损且肮脏。
非常棒，位置也很好
非常好的酒店，地理位置优越，距离海滩仅一箭之遥，远离城市的喧嚣。
工作人员会说法语，非常令人愉快且乐于助人
这是完美的度假和放松之地。这里有多种美食可供选择，厨房设备齐全，游泳池很棒，海滩也很美。工作人员非常有礼貌，乐于解答我们的任何问题。
位置很好，在海边。漂亮的泳池区。早餐时音乐很吵。穿在房间里。很多英国人。