酒店回复: Dear Guest, We'd like to take this opportunity to thank you for taking the time to share your experience. It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us. We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. Your appreciation for the team has been shared with them and they are motivated to strive for excellence. We greatly appreciate your patronage and look forward to welcoming you again. We hope to see you again soon. Sincerely,
酒店回复: Dear GuestWe'd like to take this opportunity to thank you for taking the time to write a review on Trip Advisor about your experience.It is our sincere effort to ensure that our guests have a memorable experience and we are delighted to hear that you had a wonderful stay with us.We are very happy and satisfied that we were able to create an enjoyable experience and make a difference for you. Your appreciation for the team has been shared with them and they are motivated to strive for excellence.We greatly appreciate your patronage and look forward to welcoming you again.We hope to see you again soon.Sincerely,
3.0分
其他
原文
翻译提供方:Google
位置很好,在海边。漂亮的泳池区。早餐时音乐很吵。穿在房间里。很多英国人。
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酒店回复: Dear Guest,Thank you for taking the time to share your comments about your experience with us.It is our goal to provide our customers with completely satisfactory service and we apologize if we fell short of your expectations in some aspects.We appreciate your specific and constructive feedback, as these interactions help us identify areas for improvement, as well as a better understanding of our customers' expectations, which allows us to better exceed them in the future.We hope that this experience does not permanently alter your perception of our hotel and that it gives us another opportunity to demonstrate our commitment to exceeding your expectations.We hope to see you again soon.Best regards,Customer Care
5.0分
其他
原文
翻译提供方:Google
地理位置很完美,工作人员非常友好且乐于助人!
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酒店回复: Dear Valentina,Thank you so much for the lovely feedback! We are delighted to hear that you found our location perfect and our staff friendly and helpful. We strive to create a positive experience for all our customers and your kind words truly mean a lot to us. We look forward to serving you again in the future!
酒店回复: Dear Mary Thank you very much for your comments regarding your recent stay with us. Our aim is to provide our guests with a fully satisfactory service. We strive to ensure that every guest leaves as an ambassador for our hotel. I appreciate your specific and constructive feedback, as these interactions help us to identify areas of opportunity for improvement and also give us a better understanding of our customers' expectations so that we can better exceed them in the future.
酒店位置绝佳,设施一流,员工服务周到,对客人有求必应,明年我们还会再来的。
我们的鞋子被偷了
糟糕的经历
可怕的是,房间是地下室,里面有十多只死蟑螂。
我真的不明白那些在这里给5星评价的人。我们绝对不会推荐这家酒店。
油腻的门窗、肮脏的角落、黑色的插座上满是污垢、浴室配件没有清洁——即使在抵达当天也没有清洁。据说下午 5 点才能到达,所以请慢慢来,好好打扫房间😬
(毛巾每天都换,没必要??)
看到如此巨大的酒店综合体被忽视,非常非常难过。
整个酒店都很冷。房间噪音很大,无论是大厅还是施工现场。所有木质物品都破损且肮脏。
非常棒,位置也很好
非常好的酒店,地理位置优越,距离海滩仅一箭之遥,远离城市的喧嚣。
工作人员会说法语,非常令人愉快且乐于助人
这是完美的度假和放松之地。这里有多种美食可供选择,厨房设备齐全,游泳池很棒,海滩也很美。工作人员非常有礼貌,乐于解答我们的任何问题。
位置很好,在海边。漂亮的泳池区。早餐时音乐很吵。穿在房间里。很多英国人。
地理位置很完美,工作人员非常友好且乐于助人!
房间很好,但从阳台往外看,屋顶上有游泳短裤、绷带和其他各种垃圾。出于某种原因,游泳池必须预订。休息室看起来很酷,但关闭得很早。