酒店回复: Dear Guest,Thank you very much for your kind words!We’re thrilled to know you enjoyed the unique environment surrounding Myriad by SANA, from the beautiful riverside area ideal for running, to our fully equipped gym and heated swimming pool. It’s wonderful to hear that these amenities added comfort and enjoyment to your stay — especially for the little ones!We hope to welcome you back again soon for another great experience.Warm regards,Dora ChisGuest Relations Team
5.0分
豪华房
情侣出游
酒店服务一流,
环境无可挑剔,周边餐饮丰富多彩。
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酒店回复: Dear Guest,Thank you very much for taking the time to share your positive feedback. We’re delighted to know that you enjoyed our first-class service, the impeccable atmosphere, and the wide variety of dining options nearby.Your kind words are truly appreciated and serve as great motivation for our team to continue providing exceptional experiences to all our guests.We look forward to welcoming you back soon for another wonderful stay.Warm regards,Rui Torres | Guest Relations Team
5.0分
豪华房
情侣出游
原文
翻译由AI提供
位置绝佳,非常干净,早餐也很棒,前台服务态度很好。
这里既适合休闲度假,也适合商务出差!
我肯定会推荐这家酒店,并且还会再来的……
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酒店回复: 尊敬的宾客用户:
非常感谢您分享您的美好体验!我们很高兴您喜欢我们酒店的位置、清洁度、早餐和服务。很高兴得知我们酒店是休闲和工作的理想之选。我们很乐意随时欢迎您再次光临。非常感谢您的推荐!
此致,
Chloe Neves
宾客关系
点评来源 Trip.com
4.7分
豪华房
独自旅行
原文
翻译由AI提供
很棒的酒店,员工很友好,房间干净,景色极佳,早餐也很棒。值得推荐!
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酒店回复: 尊敬的宾客:
非常感谢您精彩的评价!
我们很高兴听到您在我们酒店度过了愉快的时光——从我们团队的友好态度到房间的整洁、迷人的景色以及我们丰富的早餐选择,无不令人赞叹。您的推荐对我们意义非凡。
我们期待着您很快再次光临 Myriad by SANA!
此致,
Dora Chis
宾客关系团队
酒店回复: Dear Guest,Thank you for your continued loyalty and for taking the time to share your recent experience with us.We are truly sorry to hear about the condition of the bed in your room during your latest stay. Please accept our sincerest apologies for the discomfort this caused. Your feedback regarding the mattress and its positioning is extremely valuable, and we have already reported this to our housekeeping and maintenance teams for immediate inspection and replacement if necessary.We greatly appreciate your support over the years and hope to restore your full confidence in our accommodations on your next visit.Best Regards,Chloe NevesGuest Relations
酒店回复: Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us.We sincerely appreciate your observations about the room facilities, including the minibar provisions and the bathroom faucet design. Please accept our apologies for any inconvenience these issues may have caused during your stay. Your comments have been duly noted and will be communicated to the appropriate departments for review and improvement.We value your patronage and hope to have the privilege of welcoming you again, offering a more refined and comfortable experience.Best Regards,Chloe NevesGuest Relations
4.8分
豪华房
朋友出游
十分满意的体验
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酒店回复: Dear Mrs. Lizazhaowei,Thank you so much for your kind words!We’re very pleased to hear that you had a very satisfying experience with us. Your feedback means a lot to our team and motivates us to continue providing excellent service to all our guests.We look forward to welcoming you back in the future!Warm regards,Rui Torres | Guest Relations Team
酒店回复: Dear guest Anni0601,Thank you very much for your excellent feedback. We are committed to providing our guests with excellent service, so we were very pleased to note your positive comment about all the surroundings we provide to make your stay a memorable one. It fills us with pride to know that you enjoyed our hotel. We regret that the room service did not meet your expectations and we will check internally regarding this situation. We hope to welcome you back soon. Best regards, Dora Chis - Guest Relations
酒店回复: 尊敬的Edailson先生:
非常感谢您给予我们如此精彩的评价!我们很高兴听到您喜欢我们24小时全天候服务、客房送餐服务以及迷你吧的免费饮品。我们也很高兴听到您对早餐,尤其是调味三文鱼,也非常满意。希望您能尽快再次光临Myriad by SANA Hotels!
此致,
Chloe Neves
宾客关系
点评来源 Trip.com
5.0分
豪华房
家庭亲子
原文
翻译由AI提供
这是我住过最好的酒店之一。如果再来葡萄牙,我肯定还会选择这里。
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酒店回复: 尊敬的客人,希望您回家愉快。感谢您在里斯本逗留期间选择 Myriad by SANA,并花时间评价您的入住体验。我们很高兴您在这里住得愉快。我们非常高兴欢迎您入住我们的酒店,期待您下次光临 Myriad by SANA。致以最诚挚的问候 Dora Chis,客户关系团队
环境无敌,楼下就是海边,跑步很舒服,楼上是健身房,器械很齐全,泳池是加热的水,适合小孩游泳
酒店服务一流,
环境无可挑剔,周边餐饮丰富多彩。
位置绝佳,非常干净,早餐也很棒,前台服务态度很好。
这里既适合休闲度假,也适合商务出差!
我肯定会推荐这家酒店,并且还会再来的……
很棒的酒店,员工很友好,房间干净,景色极佳,早餐也很棒。值得推荐!
住过这个酒店很多次,这次发现床塌陷严重,单人床由于一边靠墙,床面倾斜靠墙侧高外侧低,睡不好,感觉应该换一批床垫了。
感觉酒店还是很注重客户反馈的,第一时间对我的点评作出了反应。客观的说,只要把这个问题解决,这是里斯本我最喜欢住的酒店之一,酒店很有设计感,设施很新,都是海景房,服务也非常到位,里斯本最大的中餐厅:老房子,离酒店只有几分钟步行距离,去机场也方便,非常适合中国人入住。
房间设施一般般吧,小冰箱里面是空着的,每天送2瓶水;卫生间水龙头设计有些出乎人们意料之外,略微开大一点就会溅出很多水,
十分满意的体验
酒店的硬体设备不错,景观超赞,房间内的海景躺在床上就能悠闲的欣赏,每天早上还能在餐厅欣赏日出海景,真的是一个里斯本渡假的好地方,但是客房服务真的很差劲,除了有第一晚提供完整的房内备品,第二天开始什么都不补充,打电话给客房服务,要求需要2件浴衣,来来回回打了好几个电话,结果换来一个太多非常友善的服务人员,跑到房间告知,酒店没有提供浴衣的答覆?真的超级无语,那第一天的浴衣是怎么来的,别的客人身上的浴衣又是怎么来的?第三天早上在前台留纸条,要求打扫房间时提供备品补充跟2件浴衣,结果还是什么都没有提供,直到第四晚再次打电话给客房服务,才拿到我们需要的浴衣,这个酒店真的很值得入住,地理位置与周边环境都很好,但是真的希望能加强客房服务的品质,早餐餐厅的服务人员态度都很亲切友善,会主动打招呼,熟客都能记得喜好,总之还是蛮值得推荐的
上面评价内容有些误笔,跑到房间说酒店没有浴衣的服务人员态度非常不友善
酒店很棒。我半夜过后才到,但他们直接把晚餐送到了房间。酒店提供24小时服务。迷你吧里的水以及每天另外两瓶水都是免费提供的。早餐也很丰盛,有美味的调味三文鱼。
这是我住过最好的酒店之一。如果再来葡萄牙,我肯定还会选择这里。