酒店回复: Dear Mr. Eisen.Thank you for choosing the Saint Petersburg Hotel and sharing your wonderful impressions.We share with you the bright emotions that you are feeling from an impressive panjramic river view of the Neva. Your high assessment of hotel service is the biggest present for us!We are glad that our staff could assist you effectively. We apologize for the inconvenience caused by the bathroom's ventilation issue. Your comments will be shared with our maintenance team to address this. We appreciate your suggestion regarding transportation options. We hope to welcome you again and improve your experience further.Best regards and wishes, Katerina.
5.0分
豪华双人/双床房 带河景
情侣出游
酒店位置很好。河景房间直对涅瓦河,可以看到远处的教堂。
前台服务好。和前台要大床和高层房间,直接给安排顶楼酒楼。
房间落地窗,景观特别好。
房间的床,枕头,被子都特别舒服,睡觉睡得很香。
早餐丰富。服务员收拾餐具很有效率。
特别满意。推荐。
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酒店回复: Dear Guest.Greetings from "Saint Petersburg" Hotel.Thank you so much for nice review.We are so happy that your expectations of hotel service were met and you have enjoyed the vacation.We are so pleased for nice comments regarding the front office staff who try to surround each guest with care and attention. Thank you for the wonderful photos you added to the review.Our team is looking forward to be welcoming you back soon!Best regards and wishes, Katerina.
酒店回复: Dear Guest.Greetings from "Saint Petersburg" Hotel.Thank you so much for nice review.and wonferfull photos.We are very glad that you enjoyed your stay at our hotel and that our service met all your expectations.We sincerely apologize for any inconvenience caused.Unfortunately, during your stay, the heating was turned on in the city and there were technical issues with the water supply. All issues have now been resolved.Many guests choose our hotel for its location on the river embankment, where they can enjoy the beautiful view of the Neva River.We are looking forward to be welcoming you back soon.Best regards and wishes, Katerina.
酒店回复: Dear Guest.Greetings from "Saint Petersburg" Hotel.Thank you so much for nice review.We are so happy that your expectations of hotel service were met and you have enjoyed the vacation.Thank you for the wonderful photos you added to the review.Our team is looking forward to be welcoming you back soon!Best regards and wishes, Katerina.
酒店回复: Dear GuestThank you for choosing the Saint Petersburd Hotel and sharing your impressions. We are sincerely glad that your expectations from your stay at the hotel were met and that you left such a positive response. The entire hotel team will be happy to welcome you again as our guest. Best regards and wishes, Katerina.
酒店回复: Dear Guest.Dear Guest.Greetings from "Saint-Petersburg" Hotel and sincerely gratitude for your feedback.We are very pleased that the view of the Neva River did not leave you indifferent and that the delicious breakfast at the Bering restaurant met all your expectations.We sincerely apologize for any inconvenience caused.All comments have been forwarded to hotel management. We will make every effort to improve our service and create a welcoming atmosphere for our guests.Our team is looking forward to be welcoming you back soon!Best regards and wishes, Katerina.
酒店回复: Dear Guest,Let us express our gratitude for sharing your nice review of hotel 'Saint-Petersburg'.We are happy that you have enjoyed the wonderfull river view and the holiday met your expectations.We are looking forward to be welcoming you back soon.Best regards, Katerina.
酒店回复: Dear Guest.Let us express our gratitude for sharing your nice review of hotel 'Saint-Petersburg'.We are happy that you have enjoyed the wonderfull river view and the holiday met your expectations.Thank you so much for beautiful photos you added to the review.Our team is looking forward to be welcoming you back soon!Best regards and wishes, Katerina.
景色好,房间大,早餐类型丰富,就是厕所没有通风,上个大便整个厕所和房间都臭的要死,交通只能靠打车,公交地铁需要走一段路,前台入住和离店服务好,会英语沟通
酒店位置很好。河景房间直对涅瓦河,可以看到远处的教堂。
前台服务好。和前台要大床和高层房间,直接给安排顶楼酒楼。
房间落地窗,景观特别好。
房间的床,枕头,被子都特别舒服,睡觉睡得很香。
早餐丰富。服务员收拾餐具很有效率。
特别满意。推荐。
酒店位于涅瓦河边,江景房视野极佳。房间装修也不错,有拖鞋。早餐非常丰盛,味道也挺好。但是第一晚入住时自来水系统出现严重问题,热水呈现黄褐色,显然是供水供热系统老化所导致;且酒店附近公共交通极为不便,出门基本只能靠打车。
非常满意的酒店。到圣彼得堡,一直住在这儿,外面可以看到河。卫生条件不错。早餐也非常丰盛,各种各样的早餐,满意。
网上下单的时候还有点担心,结果到店一看跟图片描述的基本没有差,没有任何问题!为这难得的氛围和服务,我也必须来个好评,赞赞赞一直信赖也是一直选择的平台,吃喝玩乐都有了,我想要的都能在这买到,真是太适合我了!装修非常有品味,店面也很好找,停车也方便,交通非常便利,这点夸夸
选择河景房,比上次庭院景房小很多,房间设施也比较差,尤其是烧水壶。清洁人员搞卫生也一般,要求放两瓶水也不能满足。胜在地理位置不错,河景一绝,尤其是夜景。自助早餐还行,品种丰富。总体来说,性价比还是比较高的。
位置优越,交通便利。床品折叠的褶皱,让人对卫生很放心。
携程平台的迈克,能准确知晓客户的需求,并快速处理。具有专业的沟通协调能力。在客人与酒店之间,起到了很好的桥梁作用。请相关领导,奖励如此优秀、专业的员工。平台有这样的员工,肯定会越办越好,再创辉煌。
非常值得一提的是早饭种类丰富,室内落地窗看外面景色很美,离市中心景点很近,打车过去很方便,晚上散步回来一个小时
设施:挺好的
卫生:挺好的
环境:挺好的
服务:挺好的
经常来俄罗斯,经常用的酒店。这次主要是趁着假期,想看下极光,即使摩尔曼斯克还没雪,但是看到了极光爆发,很开心。
窗外全景美不胜收。房间干净整洁,员工非常有礼貌。虽然我预订时没有提及,酒店还是赠送了一瓶香槟作为生日惊喜,非常贴心。早餐种类非常丰富。这样的景色加上服务,价格真是太合理了!