酒店回复: Dear Bawangkaola, Greetings from Cinnamon Citadel! It was a pleasure to have you at Cinnamon Citadel. Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are delighted to know that the property met your expectations. We will surely share feedback with the teams in regards to future improvements. Whilst thanking you for your patronage, we do look forward to welcoming you to Cinnamon Citadel once again. Team Cinnamon Citadel Kandy
5.0分
高级花园露台
家庭亲子
房间干净整洁
设施：不错，齐全
卫生：干净整洁
环境：幽美！早上对着红吃饭太棒了
服务：还行吧！自助餐不错！早饭环境不错！
总体推荐！
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酒店回复: Dear Guest,Greetings from Cinnamon Citadel! Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are delighted to know that you enjoyed the ambience of Cinnamon Citadel Kandy and the property met your expectations. Whilst thanking you for your patronage, we do look forward to welcoming you to Cinnamon Citadel once again. Team Cinnamon Citadel Kandy
酒店回复: Dear Perkiny,Thank you for choosing Cinnamon Hotels and for sharing your feedback. We’re delighted to hear that you enjoyed your stay with us and found our food offerings to be better than expected. Your recommendation means a lot to us, and we truly appreciate your kind words. We look forward to welcoming you back for another enjoyable experience at Cinnamon Citadel Kandy.Team Cinnamon Citadel
4.7分
高级双床河景客房
朋友出游
满意，看到很美的风景
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酒店回复: Dear Guest,Greetings from Cinnamon Citadel! Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are delighted to know that you enjoyed the ambience of Cinnamon Citadel Kandy and the property met your expectations. Whilst thanking you for your patronage, we do look forward to welcoming you to Cinnamon Citadel once again. Team Cinnamon Citadel Kandy
酒店回复: Dear Kekexili,Greetings From Cinnamon Citadel!Thank you for sharing your feedback following stay at Cinnamon Citadel Kandy. While thank you for staying with us, we regret the experience you faced as mentioned in your comment and hindered you from having a pleasant experience. Please accept our sincere apologies for this inconvenience.While thanking your patronage, we would like to welcome you back to an improved experience at Cinnamon Citadel Kandy.Team Cinnamon Citadel.
酒店回复: Dear Guest,Warm greetings from Cinnamon Citadel Kandy.Thank you for sharing your thoughtful feedback following your stay with us. We are delighted to know that you enjoyed our riverside location and the beautiful views it offers, as well as the excellent service provided by our team.It is truly encouraging to hear that you appreciated the variety and quality of our food, along with the comfort and spaciousness of our rooms. Your kind recognition of our efforts to maintain the hotel’s charm while keeping it well cared for is sincerely appreciated.We also thank you for highlighting our team’s assistance with luggage, especially given the stair access to certain room areas. Ensuring guest comfort and convenience is always a priority for us, and it’s wonderful to know our staff was able to support you in this way.We are grateful for your valuable feedback and hope to have the pleasure of welcoming you back to Cinnamon Citadel Kandy for another relaxing and enjoyable stay in the future.Team Cinnamon Citadel Kandy
酒店回复: Dear SirThank you so much for your thoughtful review! We're delighted to hear that the journey to our hotel led to a pleasant surprise and a sense of openness upon arrival. It's wonderful to know you enjoyed the beautiful pool and the breathtaking views during breakfast. We hope to welcome you back again soon for another relaxing and scenic stay!Cinnamon Citadel team
酒店回复: Dear Wang, Greetings from Cinnamon Citadel! It was a pleasure to have you at Cinnamon Citadel. Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We will surely share feedback with the teams in regards to future improvements. Whilst thanking you for your patronage, we do look forward to welcoming you to Cinnamon Citadel once again. Team Cinnamon Citadel Kandy
4.7分
豪华双床河景客房
家庭亲子
酒店设施虽然老旧，但是很干净，住宿感受很舒适，窗外景色也不错
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酒店回复: Dear Guest,Greetings from Cinnamon Citadel! Thank you for sharing your feedback following your stay at Cinnamon Citadel Kandy. We are delighted to know that you enjoyed the ambience of Cinnamon Citadel Kandy and the property met your expectations. Whilst thanking you for your patronage, we do look forward to welcoming you to Cinnamon Citadel once again. Team Cinnamon Citadel Kandy
餐厅设计上座位多，但是取餐区比较拥挤，早晚高峰的时候需要排队。写评论的时候才反应过来，提到的餐饮10%折扣没有给我，大家记得结账的时候提醒他们。
房间干净整洁
设施：不错，齐全
卫生：干净整洁
环境：幽美！早上对着红吃饭太棒了
服务：还行吧！自助餐不错！早饭环境不错！
总体推荐！
在康提住了两家辛纳蒙、还是这家好、尤其是餐食很不错，泳池特别大、人也少一些、非常适合度假一直呆着，推荐。
满意，看到很美的风景
有点失望 不值这个价格 早餐也一般 可能是里河比较远 房间很潮 噪音很大 实在不推荐 价格也贵 下次不会再来了 还不如昨晚的500块的酒店
酒店坐落在河边，风景还是不错，服务很好。餐食比较丰富，味道也不错。房间比较宽敞，该有的都有。酒店有些年头，维护地不错。去房间虽然走上下楼梯，但有人可以协助搬运行李。
从佛牙寺弯弯绕绕开了很久小路才到酒店。走进里面有一种豁然开朗的感觉。泳池很漂亮，吃早餐的时候看出去风景美极了。
房间距离餐厅非常远，订的河景房但是楼层低并不能看到，空调坏了，有服务人员维修，维修后晚上睡觉又再次坏了
酒店设施虽然老旧，但是很干净，住宿感受很舒适，窗外景色也不错
这家酒店棒极了，地理位置优越，风景优美，员工也非常热情。自助早餐和点餐式晚餐种类丰富，味道都很好。我们住的是别墅式的房间，非常舒适。
缺点是：被臭虫咬了（哭）。不过这并没有影响我们的度假心情。