酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We are glad you enjoyed your stay with us and sincerely apologise for the aspects of your stay that did not meet your expectations. Please be assured that your comments have been noted and will be addressed to improve our services. We hope to have the opportunity to welcome you back in the future.Warm regards,Team Amaya Hills
酒店回复: Dear Valued Guest,Thank you for your wonderful feedback. We’re delighted you and your family enjoyed the views and wildlife during your stay. We look forward to welcoming you back in the future.Warm regards,Team Amaya Hills
酒店回复: Dear Valued Guest,Thank you for your feedback. We’re glad you enjoyed your stay with us. We appreciate your comments regarding the room facilities and will use them to improve our offerings. We look forward to welcoming you back for another enjoyable stay.Warm regards,Team Amaya Hills
酒店回复: Dear Wuliaodexiaoxianxiannv011,Thank you for sharing your feedback with us. We sincerely regret to hear that your experience did not meet your expectations, especially during such an important family stay.Please accept our apologies for any inconvenience caused by the air conditioning noise and the lighting issue in your room. Your comfort is very important to us, and we take your concerns seriously. We also regret any misunderstanding regarding the breakfast arrangements and will review our communication processes to avoid such situations in the future.We appreciate your comments about the view and service, and we will use your feedback to continuously improve our offerings and guest experience.Thank you again for bringing these matters to our attention. We hope you will give us another opportunity in the future to provide you with a stay that reflects the high standards we strive to maintain.Warm regards,Team Amaya Hills
酒店回复: Dear Valued Guest,Thank you for your kind words and feedback. We’re delighted you enjoyed the views and cleanliness, and we appreciate your understanding regarding the traffic. We look forward to welcoming you again for another memorable stay.Warm regards,Team Amaya Hills
酒店回复: Dear Guest,Thank you for sharing your experience with us. We are glad to hear that you enjoyed the beautiful mountain views and the unique surroundings with nature all around. It is wonderful to know that you appreciated the room and its access to the outdoor space.We also appreciate your feedback regarding the in-room amenities and service response. Your comments have been noted and shared with the relevant teams to ensure we improve in these areas.We hope to have the opportunity to serve you better on your next visit.Warm regards,Team Amaya Hills
酒店回复: Dear Ziruoqiao,Thank you so much for your wonderful review and perfect rating! We are truly delighted to hear that you enjoyed your stay with us at Amaya Hills.It's lovely to know that you appreciated the cool mountain breeze and found the surroundings pleasant even during the occasional June showers. We’re especially glad that the little bed prepared for your seven-year-old added comfort to your family’s stay.Your kind words motivate our team to continue offering thoughtful and attentive service to all our guests. We hope to welcome you back for another memorable visit to the hills of Kandy.Warm regards,Team Amaya Hills
酒店回复: Dear Luo Yuetai,Thank you so much for your kind feedback. We’re delighted that you enjoyed the peaceful atmosphere, thoughtful service, and our rich breakfast selection. It’s wonderful to hear that the panoramic views and fresh air added to your experience.While we’re slightly removed from the city, we hope the serenity and scenic beauty made it a relaxing escape. We’d be thrilled to welcome you again for another restful stay.Kind regards,Team Amaya Hills
酒店在山上,没有车出入就不方便了。大堂在顶层,风光无限好,蓝色的泳池,绿色的山景,非常养眼。工作人员服务周到,入住登记全程代为办理,最后只要签名即可。房间古色古香,干净卫生,推开后门是小花园,可以欣赏山景。早晚餐都是自助,品种还可以,就是晚餐免费饮料只有水,早餐有果汁牛奶等。
酒店没有拖鞋,没有牙刷和梳子,绝大部分斯里兰卡酒店都这样。还有就是虽然餐厅用餐时没什么人,但工作人员总是安排靠墙或者靠柱子的餐桌,就是不给旁边有窗有玻璃门可以看景的座位,不知道是不是因为中国人的原因,因为外国人都可以。
康提是一个山城,这家酒店建在半山腰,虽然上山绕了一会山路,但是很值得,景色很美,傍晚有绝美日落,早上水面铺满雾气宛如仙境,酒店到处都有孩子们最爱的猴子,一群猴子跑到房间外面阳台孩子们坐在房间看猴子,早餐餐食还可以,入住两个孩子(7&11岁)补超员费补了9000卢比大概211元人民币,房间不大可能山上空间有限,装修是喜欢的德式风格。
酒店位置景观没得说,遇到了绝美日落,泳池和餐厅都好评,房间设施非常老旧,不过早晚餐都还算丰盛,服务到位,性价比真的可以。
带娃两大两小四人出行,预定的家庭套房,家庭套房含2人早餐,入住一定要补齐2人早餐差价,生怕逃单,更差的是房间空调太响了,根本无法入睡,还有像Wi-Fi设备的灯,晚上不停的在房顶上闪,一晚没有睡好。酒店的景色还不如中国任意一家景色酒店。花2000多在斯里兰卡,我觉得第一景色不值,第二服务不值。我还不如呆在国内。旅行杂志评价斯里兰卡,我也不知道怎么评出来的,总之两个字不值。
一间不错的酒店,所处位置决定了风景很美,特别是我们办理入住正赶上太阳落山,美极了!卫生不错,只是在山上,从城里过去,交通有点堵。
酒店在山上,视野风景非常好。房间可以开门出去有个小院子非常不错。会有猴子,小狗,各种小鸟路过。房内没有牙刷和拖鞋,前台电话一直打不通,需要找前台要洗漱用品,并且他们还会忘记,需要催促。
如果你来这里,真的很想享受一个好环境,那这里就是你的不二之选。
酒店在山上,六月的康提时不时会有些阵雨,不过山间凉爽,都可以不使用空调,因备注七岁小孩,酒店单独准备了个小床。
在这家可爱的酒店度过了一次非凡的住宿体验。泳池很棒,景色迷人,晚餐自助餐也非常好,价格公道!酒店位置确实比较偏僻——距离市区20分钟车程,无法步行抵达——但这也是为了欣赏康提无与伦比的美景所必需的,康提最美的景色尽收眼底!
设施齐全,干净卫生,环境安静,服务热情周到,早餐丰富,品种多且味道不错。视野开阔,空气清新。就是离市区有点远