酒店回复: Thank you so much for your feedback which is much appreciate. We will forward this to our department heads and hope to welcome you again soon in our NH Vienna Airport Conference Center. Best regardsC. CorneliusNH Vienna Airport Conference Center

酒店回复: Dear VickyinHK, it`s a pleasure to received your feedback. We are pleased that you appreciate our service and look forward to welcoming you back soon.Kind regardsC. CorneliusNH Vienna Airport Conference Center

酒店回复: Dear Mukangzhiyunjuanyunshu, it`s a pleasure to received your feedback. We are pleased that you appreciate our service and look forward to welcoming you back soon.Kind regardsC. CorneliusNH Vienna Airport Conference Center

酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. Please accept our sincere apologies for the inconvenience you experienced during check‑in. We understand how frustrating it must have been to wait in a crowded lobby, and we are truly sorry that the process took much longer than it should have.While our official check‑in time is 3 PM, the situation you described is certainly not the smooth and welcoming arrival experience we aim to provide. We are reviewing our procedures and staffing around peak times to ensure better flow, shorter waiting times, and a more comfortable atmosphere for our guests.At the same time, we are glad to hear that you enjoyed our sauna and spa facilities — we truly appreciate you highlighting this positive aspect.Thank you again for your valuable feedback. We hope you will consider giving us another opportunity in the future to offer you a far more seamless and enjoyable stay.Warm regards,I. SantaNH Vienna Airport Conference Center

酒店回复: 尊敬的 Kanematsu 先生， 很高兴您在我们酒店短暂的入住体验令人满意。您对前台工作人员和酒店设施的积极评价让我们倍感温暖。我们的团队始终竭尽全力为客人提供帮助，因此我们很高兴能够帮助您在维也纳尽情享受观光之旅，而无需担心行李问题。 您对客房的整洁度和宁静环境的满意，充分证明了我们对自己高标准的追求。 您的推荐是我们收到的最高赞誉。我们期待您再次光临维也纳国际机场附近酒店，享受愉快的住宿体验。 此致 C. Cornelius NH 维也纳机场会议中心

酒店回复: 尊敬的弗兰尼诺维奇先生， 您的反馈对我们非常宝贵。我们很高兴听到您在NH维也纳机场酒店的非凡体验。工作人员真心以服务宾客为荣，他们的努力得到了认可，这令人欣慰。 尤其是娜塔莉亚·孔德拉绍娃女士，她是我们团队中一位宝贵的成员，她的敬业精神真正体现了我们热情好客的理念。我们一定会将您的好评转达给她，这无疑会给她带来鼓励。 我们始终致力于为宾客提供满意而难忘的体验。我们希望不久的将来能再次欢迎您的光临。 此致 C. Cornelius NH维也纳机场会议中心

酒店回复: Dear Betty_Fey,It's wonderful to hear that you enjoyed your stay with us, particularly the upgrade to the premium king-size room. We're glad the room's size and insulation met your expectations, providing a peaceful environment despite the hotel's proximity to the airport. The convenience of our location seems to have contributed positively to your experience, which is always our aim. We pride ourselves on offering comfortable and convenient accommodations, especially for those on a layover. We hope to have the pleasure of welcoming you back in the future.kind regardsC. CorneliusNH Vienna Airport Conference Center

酒店回复: 感谢您的入住和宝贵的反馈。 很遗憾，您的入住体验未能达到您的期望。您的满意对我们至关重要，我们会认真对待您的反馈。 很抱歉，您在办理入住时等待的时间较长。我们的目标始终是尽可能让办理入住过程顺畅高效。 很遗憾，您与我们员工的体验并不完全愉快。专业和礼貌是我们高度重视并期望员工具备的品质。 不过，我们很高兴得知您第二天早上与另一位员工的合作获得了更愉快的体验。 我们的目标是确保每位客人都能拥有愉快的入住体验，并希望在您下次光临时以一流的服务给您留下深刻的印象。 感谢您的反馈，我们希望很快再次欢迎您。 此致， C. Cornelius NH 维也纳机场会议中心

酒店回复: Dear Guest,Thank you very much for your kind feedback. We are delighted to hear that our convenient location near the airport made returning your rental car and catching your flight easy and stress‑free.We truly appreciate you taking the time to share your experience and hope to have the pleasure of welcoming you back again on your next trip.Warm regards,I. SantaNH Vienna Airport Conference Center

酒店回复: 尊敬的 JGuzon： 您的反馈非常宝贵，我们诚挚地感谢您的评价。很高兴得知您觉得我们位置便利，并对客房的清洁度感到满意。 我们深知提供完善的设施，并让所有客人都能轻松使用我们的设施至关重要。您关于电视使用指南以及需要更多浴室用品的建议，我们已记录在案。 此外，我们理解办理入住手续的等待时间有时会令人沮丧。我们致力于确保流程尽可能高效，对于您在入住期间等待的时间比预期更长，我们深感抱歉。 您的反馈让我们有机会不断改进服务。我们希望未来能再次欢迎您的光临。 此致 C. Cornelius NH 维也纳机场会议中心