酒店回复: Hi Bo, Thanks for taking the time and provide us with feedback. It's good to hear that you have enjoyed your stay with us at Quest Atrium and the team did a fantastic job. We hope to see you again in the future. Thanks, Quest Atrium Team
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MPascale 努美阿
酒店的位置，前台人员的热情和耐心。我和同一个人打过交道，他对我非常好。
酒店楼下有一家小杂货店。这是我第一次入住惠灵顿，这家酒店非常棒。
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酒店回复: Dear Marie-Pascale, Thank you so much for your wonderful review of Quest Atrium Apartments! We are thrilled to hear that you enjoyed your stay and appreciated the friendly service from our team. It's always a pleasure to receive such positive feedback, and it motivates us to continue providing exceptional service to all our guests. We truly appreciate you taking the time to share your experience. We hope to have the pleasure of welcoming you back to Quest Atrium Apartments in the future.
酒店回复: Kia Ora Julian,Firstly we would like to apologise for the negative experience during your stay here at Quest Atrium. We have passed my concerns to our Laundry contractor and they assume me that it is not excrement as all of the sheets go through a high degree of hot wash followed by hot steam iron. It was suggested that the stain could be fake tan that didn’t come off the sheets during the cleaning process. It is disappointing that both of our teams didn’t spot it during the quality control process.We also took the opportunity to remind our housekeeping team on our standards.
酒店回复: Hi Steve, Thanks for taking the time and provide us with feedback. You have booked a Standard Studio with us which space could be limited. Our Studio Executive and One-Bedrooms have plenty of space, may I suggest you give those rooms a try next time you visit Wellington. We would like to apologise for the fire alarm test during your stay as this compliance task has affected your experience with us. We have taken your feedback and have implemented some procedures for next year when this check comes around, We hope to see you again in the future. Thanks, Quest Atrium Team
酒店回复: Thanks for taking the time and provide us with feedback. We do apologise that you were not completely happy during your stay with us. Our hot water runs off cylinders and not continuous hot water. We have a 24/7 Onsite Duty Manager which can deal with these issues. We have brought your feedback to the attention of the relevant departments for review and further implementation. We can appreciate honest feedback that helps us see in what ways we can improve our hotel. Thanks, Quest Atrium Team
酒店回复: Hi Gerard, Thanks for taking the time and provide us with feedback. It's good to hear that you have enjoyed your stay with us at Quest Atrium and the team did a fantastic job. We hope to see you again in the future. Thanks, Quest Atrium Team
设施非常干净、安静，员工也很友善。非常适合开会住一晚。
房间很不错，位置绝佳，下次肯定还会再来。
位置超赞！！真的很不错的地方
地理位置绝佳，服务也很棒。很高兴他们能让我们提前40分钟入住，这一点真是太棒了。
房间设备不错，前台服务也好，但时间有限，无人时，寻求服务不容易
MPascale 努美阿
酒店的位置，前台人员的热情和耐心。我和同一个人打过交道，他对我非常好。
酒店楼下有一家小杂货店。这是我第一次入住惠灵顿，这家酒店非常棒。
我们到达时已经很晚了，第二天早上，当我们把床单拉开整理好时，发现下面有一块棕色的污渍。因为我们急着要离开，所以没有做太多调查。然而，当我们再次深夜回来，拉开床单准备上床睡觉时，他们已经重新铺好了床，这次污渍在里面，应该会碰到皮肤。经调查，那是排泄物。他们不可能在之前的客人离开后清洗床单，只是重新铺好床，不仅为我们这些新客人，而且在第二天早上再次这样做，真是太恶心了。第二天早上，当他们得知此事时，他们回复说我们会回复您，仅此而已。令人震惊。如果我可以打零分，我会打，如果我没有提前付款，我也不会付钱。对我来说，这表明他们缺乏关注和关心。
Quest 通常是一个不错的半宽敞住宿。但这是一间狭小的房间，有一张小双人床。感觉更像是学生宿舍。电梯很慢，更不用说在我入住期间，他们一直在测试大楼内每个房间的火警。他们这样做的时候，我被迫离开房间好几个小时。无法完成我需要做的工作。根本没有任何折扣。我觉得非常糟糕。不会再住这里了。
要注意前台值班时间
热水炉容量比较细，4 人合住，需要安排洗澡时段，第一天未有经验，结果要挨冷水
提供的热水煲很残旧，煲盖已老化到甩粉，壶咀严重生锈，因为前台不是 24 小时，挨了一天晚，第二日换了个好一点的，勉强可用
相当不错
Quest Atrium 位于惠灵顿的黄金地段，但很难在大楼前找到停车的地方。如果您需要办理入住手续，酒店后面有很多停车位。房间足够大，但里面的家具太多了，尤其是空调机组位于阳台前的地板上。房间非常安静，因为房间面向内庭院。友好而乐于助人的工作人员给我留下了深刻的印象！！