酒店回复: Dear Richard,Thank you so much for your wonderful feedback! We’re delighted to hear that you enjoyed our great location and the convenience of nearby dining and attractions. It’s also fantastic that you found your room comfortable and well-equipped for your needs.We hope to welcome you back for another enjoyable stay soon!Warm regards,Ira Cunanan
1.0分
情侣出游
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达尔文滨海大道上的曼特拉酒店 (Mantra on the Esplanade Darwin) 价格太高,与其质量不符。
酒店回复: Dear Jamie,Thank you for your feedback. We’re sorry to hear your stay didn’t meet expectations. Your comments have been noted and shared with our team for review, as we’re committed to improving our guest experience.Kind regards,Ira
3.0分
其他
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电源不足或难以连接。房间需要翻新。没有餐厅,但隔壁的酒店可以到达。不会再住那里了。
4.0分
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Nice big apartment style room with separate bedroom. Great location. Main restaurant ***** close by. Walkable distance to the waterfront development. Only problem was the aircon was a bit too efficient. Could only set fan speed. Was uncomfortably cold.
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酒店回复: Thank you for your feedback. We're glad you enjoyed the spacious room and our great location. We’re sorry to hear the air conditioning was too cold and will have our team look into it. We hope to welcome you back again soon.
3.0分
家庭亲子
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With just a little cleaning and fixing things that are broken this would be great. The Aircon in the bedroom didn’t work and made terrible noise, and the lovely hotel attendant was going to check if a different room was available but in the three days we were there never got back to us and always said she’d let us know.
The sink faucet handle had to be held together to use or it fell off. I hurt my foot on a sticking up carpet tack near the door.
It was a lovely property but the dirty streaks in the bathroom near the toilet paper rolls were disconcerting and it needed a clean and some TLC.
For how much it cost I would not recommend. It was in worse condition than some backpackers I’ve been in- but the location and views were superb.
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酒店回复: Dear Allison,Thank you for taking the time to share your feedback. I am truly sorry that your stay did not meet your expectations and that several maintenance and cleanliness issues impacted your experience. Please know your comments have been shared with our team to address these concerns and improve our standards.We appreciate your recognition of our location and views, and we hope to have the opportunity to provide you with a much-improved stay in the future.Kind regards,Gautam JayakumarFront Office Manager
很不错的体验,每次都这里
我们在这里住了三晚,Mantra on the Esplanade酒店非常适合我们。它靠近主要的商店和餐馆,选择很多,而且还有免费巴士可以去市郊的大型购物中心。房间干净整洁,但有点旧。我们住在酒店后面,这意味着附近酒吧和俱乐部的音乐和噪音会持续到很晚,不过倒也没有吵得我们睡不着。
位置非常完美,但是这里没有每日清洁服务,也没有餐厅。
不过员工非常友好且乐于助人。
空调坏了一晚,真是热**了。
房间里的垃圾桶太小了,考虑到他们不是每天打扫。他们说每7天才打扫一次。顺便说一句,我们住了4晚。以后每次预订Mantra酒店,我肯定都要问清楚这一点。
对酒店的位置和服务都很满意,但餐厅关闭让人有些失望。
地理位置优越。附近有很多餐饮选择。步行即可到达免费巴士、超市、商店、画廊和随上随下巴士站。床很舒服,房间的大小和布局也很喜欢,更像是一间公寓,配有洗衣机、烘干机、炊具、餐具和洗碗机。
达尔文滨海大道上的曼特拉酒店 (Mantra on the Esplanade Darwin) 价格太高,与其质量不符。
酒店很多地方急需维修,而且别为了美景多花钱。窗户满是灰尘和霉菌,根本看不到外面。冰箱冻得结冰,脏兮兮的。
墙壁脏兮兮的,有磨损的痕迹。需要重新粉刷。浴室的镜子锈迹斑斑。浴缸没有防滑装置。电梯里有一块面板掉了。
没有迷你吧,没有食物,关闭浴室灯后排气扇噪音长达 8 分钟,窗户打不开,空调噪音大。每晚 358 美元。
电源不足或难以连接。房间需要翻新。没有餐厅,但隔壁的酒店可以到达。不会再住那里了。
Nice big apartment style room with separate bedroom. Great location. Main restaurant ***** close by. Walkable distance to the waterfront development. Only problem was the aircon was a bit too efficient. Could only set fan speed. Was uncomfortably cold.
With just a little cleaning and fixing things that are broken this would be great. The Aircon in the bedroom didn’t work and made terrible noise, and the lovely hotel attendant was going to check if a different room was available but in the three days we were there never got back to us and always said she’d let us know.
The sink faucet handle had to be held together to use or it fell off. I hurt my foot on a sticking up carpet tack near the door.
It was a lovely property but the dirty streaks in the bathroom near the toilet paper rolls were disconcerting and it needed a clean and some TLC.
For how much it cost I would not recommend. It was in worse condition than some backpackers I’ve been in- but the location and views were superb.