酒店回复: Dear guest, Thank you for your feedback. We are very sorry to hear about your negative experience and that the condition of the room and common areas did not meet your expectations. This is certainly not the standard we aim to provide, and we take your comments very seriously. We would appreciate the opportunity to investigate this matter further. Please contact us directly via [hotel email/contact] so we can address your concerns and ensure improvements are made. Kind regards, Your MEININGER Team
酒店回复: Dear guest, Thank you very much for your review. We’re pleased to hear that you and your family enjoyed our clean and practical rooms, friendly staff, and convenient location. It’s great to know that the underground parking and nearby walking options added to the ease of your stay. We hope to welcome you again for another enjoyable visit! Kind regards, Your MEININGER Team
酒店回复: Dear guest, Thank you very much for your kind feedback. We’re delighted to hear that you found our hotel pleasant, clean, and well-staffed, and that you would consider returning in the future. It’s great to know that the lively atmosphere did not prevent you from enjoying a comfortable and relaxing stay. We look forward to welcoming you again! Kind regards, Your MEININGER Team
酒店回复: Dear guest, Thank you for your feedback. We are sorry to hear that your experience did not fully meet your expectations regarding cleanliness and maintenance. We appreciate your kind words about our breakfast team and will share them with our staff. Your comments are important to us, and we will use them to improve our services. Kind regards, Your MEININGER Team
5.0分
朋友出游
原文
翻译提供方:Google
房间干净整洁,配有一张大桌子;工作人员热情友好;早餐丰盛且种类齐全。我们没有任何不满。
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酒店回复: Dear guest, Thank you very much for your kind review. We’re delighted to hear that you enjoyed our clean rooms, spacious desks, friendly staff, and breakfast offering. It’s wonderful to know that your stay met your expectations. We look forward to welcoming you back to Vienna soon! Kind regards, Your MEININGER Team
5.0分
情侣出游
原文
翻译提供方:Google
很棒的酒店,位置安静。房间干净,浴室淋浴设施齐全,热水充足,水压也不错。
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酒店回复: Dear guest, Thank you very much for your positive feedback. We’re delighted to hear that you enjoyed our clean rooms, well-equipped bathrooms, and the quiet location close to the city center. We look forward to welcoming you back on your next visit! Kind regards, Your MEININGER Team
酒店回复: Dear guest, Thank you very much for your detailed feedback. We’re glad to hear that you appreciated our convenient location, 24-hour reception, clean rooms, and guest kitchen. At the same time, we appreciate your comments regarding the kitchen size and the condition of the mattress. Your feedback has been shared with our housekeeping and maintenance teams for review and improvement. We hope to welcome you again for an even better stay. Kind regards, Your MEININGER Team
好好好好好
他们把它伪装成一家三星级酒店,收费和酒店一样,但实际上是一家青年旅舍;事实上,床上甚至还有字母。房间非常脏,到处都是头发和灰尘。水槽坏了,墙壁脏兮兮的,还有裂缝,房间里到处都是漏水,头发都掉到床上了,床也很脏。公共区域的地毯也脏得要命。我不会推荐任何人来这里;这是一次糟糕的经历。我把所有地方的照片都附上了。
房间非常符合我们的需求。员工热情友好、年轻有活力。房间干净整洁,价格也实惠(1月1日至4日三晚,三人入住,价格为365欧元)。我给五星好评并非仅仅因为地理位置优越。步行10分钟即可到达地铁/公交站(交通非常便利,可以去任何地方)。但对于运动爱好者来说,这里简直完美。我们度过了一段美好的时光。
我们一家在这里住了两天。房间干净整洁,设施齐全。员工热情友好。酒店还设有地下停车场,如果您开车前来,会非常方便。酒店内提供早餐,但因为附近有很多咖啡馆可供选择,所以我们没有在酒店用餐。酒店地理位置优越,步行即可到达所有地方。
非常舒适、干净,服务也非常好。我们以后一定会再来。虽然这里气氛活跃,年轻人很多,但这并没有影响我们这些老年人享受一段美好而放松的时光。
我和家人去过这家酒店,我不得不给它评为差,并且非常需要小的维护和更多的清洁!早餐的女士们非常友好,服务也很好,但总的来说,我认为这最多算是两星级酒店。您付出的很少,但期望却是一样的!
房间干净整洁,配有一张大桌子;工作人员热情友好;早餐丰盛且种类齐全。我们没有任何不满。
很棒的酒店,位置安静。房间干净,浴室淋浴设施齐全,热水充足,水压也不错。
圣诞节期间我在这家酒店住了三个晚上。酒店性价比不错,但有一些地方还有待改进。房间很大,甚至可以睡 4 个人(一张双层床),尽管只有 3 个人,家具齐全,而且相当现代。但我不明白迷你吧是做什么用的……空的!我也可以接受房间不是每天都打扫和整理的,但我建议至少每隔一天这样做一次。第二天我们的房间开始变得满是灰尘!最重要的是,我们房间的地板甚至走廊都不是很干净,这是更不能接受的。大厅保存得更好,为那些决定吃早餐和自己准备饭菜的人提供一个带厨房和桌子的房间的想法很好。我什至不会因为早餐完成后不得不取消准备早餐桌(这是指定的)而烦恼,但我会改善咸味和甜味产品的种类,无论是数量还是质量。公共交通便利,步行即可到达市中心,睡眠质量极佳。总的来说,我推荐它作为短期住宿。
优点:距地铁站 15 分钟步行路程,前台 24 小时开放,小厨房和带酒吧的大堂;房间每天都打扫干净,并可根据要求免费更换毛巾; 缺点:房间很小,有厨房,需要彻底清洁;我在共用房间里发现了一个相当长的床垫需要更换;