酒店回复: Dear guest, We are very glad to know that you have chosen our NH Danube City many times, due to the convenient location, comfortable rooms and rich and varied breakfast options. As for the price adjustment, we do understand that this is an important aspect for our guests. Rest assured, we will strive to provide you with the best value possible while keeping in mind the consistent quality and comfort our customers expect from us. We look forward to hosting you again and continuing to meet your expectations.Best regards,Michelle SardónAssistant Front Office Manager
酒店回复: Dear Guest,Thank you for your feedback and for staying at NH Danube City. We’re sorry to hear that your stay did not meet your expectations.After you brought the issue to our attention, we immediately offered a room change, which was declined. We also confirmed with our housekeeping team that fresh bed linen had been placed, but we fully understand your discomfort. To ensure your well-being, our team changed all bedding again immediately.Additionally, a complimentary drink was offered as a gesture of goodwill while the matter was being resolved.We regret that this affected your overall impression of our hotel. Please know that we take such concerns seriously and always strive to ensure cleanliness and comfort. We are available 24/7 at reception to assist with any request.We hope to have the opportunity to welcome you again and provide you with a more satisfying experience.Best regards, Matthias Pichl - Front Office Manager
酒店回复: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed our convenient location, welcoming environment, and attentive service.We appreciate your comments on the room spaciousness. Your observations about our facilities are valued, and we remain committed to providing a comfortable and well-maintained stay.We look forward to the pleasure of welcoming you again.With kind Regards,Matthias Pichl - Front Office Manager
酒店回复: Dear Guest,It is our pleasure to read your review and learn that your stay with us was satisfactory. The convenience of our location and the proximity to local amenities, such as the rail transit and supermarket, is certainly an aspect we are proud of. It is also heartening to know that you found our rooms to your liking. Your recommendation is highly appreciated and it is our hope that we will have the pleasure of welcoming you back in the future. Best regards,Michelle S.Assistant Front Office ManagerNH Danube City
4.7分
标准双人床
朋友出游
房间不错，充电插座不在床头，需要去书桌旁边充电。
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酒店回复: Dear Ariy,Thank you for sharing your feedback. We are pleased to hear you found the room comfortable.We are sorry that the location of the charging points did not meet your expectations. Please know that we have extension cables available and our team is 24 available to fulfill your requests. Our aim is to provide a convenient and relaxing stay, and we appreciate your comments as they help us understand what matters most to our guests. We hope to have the pleasure of welcoming you back for an even better experience.Kindest regards,Michelle S.Assistant Front Office ManagerNH Danube City
5.0分
标准双人床
商务出差
酒店环境非常好，在两站地铁中间，离VIC会场非常近，开会中间还可以午休。
早餐尤其好，品种多。旁边的公园还可以跑步。
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酒店回复: Dear Guest, We are pleased to know that your stay was pleasant and convenient, thanks to our excellent location close to the subway station and VIC venue. We believe convenience is the key to a fulfilling travel experience. Indeed, our breakfast buffet is something we are very proud of. Our goal is to cater to a wide variety of tastes and preferences, so you can start your day off on a good note. We are glad that you like the wide variety of products we offer. Also, we are glad that you noticed and appreciated the nearby parks. It’s always a great place for a morning run or an evening stroll. Your positive reviews are a testament to our commitment to providing a memorable experience and we are look forward to welcome you again in the near future. Best regards, Michelle SardónAssistant Front Office Manager
酒店回复: Dear guest,We are very happy to know that that you appreciated our clean and tidy rooms equipped with amenities such as a kettle, shower gel and shampoo. Your acknowledgement serves as great encouragement to our team. We took note of your comment regarding the length of the quilt and appreciate your honest feedback. It is a pleasure to read that you would consider staying with us again. We are looking forward to welcome you back in the future and hope to exceed your expectations on your next visit. Best regards,Michelle SardónAssistant Front Office Manager
多次预订NH酒店了，地理位置好，交通方便，房间条件算附近不错的，早餐种类比较多。
美中不足这两年维也纳酒店价格普遍涨得比较多。
因为离会议中心近，选了这家酒店。 住五晚。第四天起来看见枕头下的床单上有点血迹（不是我的），就将床单取下放地上。下午回来发现她们又把脏床单铺回去了，只是床单的方向转了90度。血迹还在。找前台，态度不好，就找经理，经理态度也不好。但同意马上换床单，被单以及枕头套。换好后，我才意识到，我第一天住进去的床单可能是前一个或两个睡过的。从我拍的照片可见，由于床单是折过的，新换上去的床单有折痕。而我第一天住进去的时候，床单，被单和枕头套完全没有折痕。我睡左。右边没用过。
我只睡左边，右边没睡过的枕头套和床单可看见折痕
酒店很干净，员工也很友好。他们还额外送了我面包和两张可以在酒吧使用的欢迎饮品券。
酒店有一点点老，但是整体环境，交通，位置都很好，地铁也很方便，旁边就是联合国维也纳办公地。
我们在这里住了一晚，酒店位置很好。房间有点灰尘，感觉有点老旧。不幸的是，其中一个充电口坏了，我们不得不挪动一下家具才能用到另一个好的充电口。
早餐很棒，选择很多。我们特别喜欢法式煎蛋卷，但可能不太推荐国王饼！
地点不错，离轨道交通距离适中，旁边还有小超市，房间也很不错，没有什么缺点，比较推荐，，，，，，，，，
房间不错，充电插座不在床头，需要去书桌旁边充电。
酒店环境非常好，在两站地铁中间，离VIC会场非常近，开会中间还可以午休。
早餐尤其好，品种多。旁边的公园还可以跑步。
酒店位置离市中心热门区域稍远，但乘坐公共交通很快就能到达市中心。
桑拿区非常吸引人，我们玩得很尽兴。早餐时年轻的服务员应该更细心一些。总的来说，这家酒店很适合城市观光。
房间干净整洁，有热水壶、沐浴液及洗发水，比较适合中国人的喜好，就是被子有点短小，总体不错，下次还会再光顾。