酒店回复: Dear Guest,Your positive depiction of your stay at our hotel is truly heart-warming. We are delighted that you appreciated our strategic location, being in close proximity to the magnificent Belvedere Palace and having direct access to the airport. This is indeed one of our major advantages that our guests often highlight.It's pleasing to know that you found our spacious rooms to your liking. We always strive to ensure the utmost comfort for our guests, and it brings us immense joy to know that this was reflected in your experience. The capsule coffee machine and bottled water are indeed thoughtful additions to our rooms, aimed at enhancing your stay with us.We are also glad to learn that you took advantage of our luggage storage facility. This service is designed to offer additional convenience to our esteemed guests.Having read your kind words, we look forward to welcoming you back when you next decide to visit Vienna. Your continued patronage is a testament to our dedicated staff and services.Best Regards,IvettaFront Office ManagerNH Wien Belvedere
酒店回复: Dear valued guest,Your insightful feedback is greatly appreciated. It's wonderful to hear that you found our hotel to be of good value, and that our proximity to the beautiful Belvedere Palace added to your experience. Finding a balance between location and convenience can be challenging, and we're delighted that you found the nearby subway station to be within acceptable walking distance. We understand the importance of transportation accessibility when exploring the city and we hope that overall, this aspect did not hinder your enjoyment.It's also encouraging to know that certain elements of our hotel, such as the high ceilings in the rooms and the complimentary water and snacks in the lobby, were appreciated. These features are part of our commitment to provide a comfortable and welcoming environment for our guests.We deeply value your input and look forward to the opportunity of welcoming you back in the near future.Best regards,IvettaFront Office ManagerNH Wien Belvedere
酒店回复: Dear Guest,Thank you for sharing such kind feedback. We are delighted to hear you enjoyed the spacious, bright room and the comfort of central air conditioning and heating during your New Year’s stay.It is wonderful to know you found the location convenient, with Belvedere Palace nearby and easy transport access. We are also pleased that you felt the stay represented excellent value in the area.Your satisfaction means a great deal to our team, and your comments reflect the welcoming experience we aim to provide. We look forward to the pleasure of welcoming you back on your next visit.IvettaFront Office ManagerNH Wien Belvedere
1.5分
标准房
商务出差
原文
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这绝对是我去过这么多国家旅行中，前所未有的奇葩经历，尤其是在这个秋冬交替的时节。我从鹿特丹和布达佩斯飞抵维也纳后，入住NH Wien Belvedere酒店的这四晚，简直是惊喜连连，但都是些糟糕透顶的负面“惊喜”。
酒店回复: Dear Guest,Your kind words about the cleanliness of our rooms and the variety of our breakfast offerings are much appreciated. It's always a pleasure to hear from a returning guest who finds our hotel to be a great value. The convenience of nearby dining options is indeed a bonus. We are looking forward to welcoming you back on your next visit. Kind regards,IvettaFront Office ManagerNH Wien Belvedere
5.0分
家庭三人间
家庭亲子
优点：服务优秀；房间很大，卫生条件良好，周边环境很好；入住期间赶上生日，前台附送贴心甜品和气泡水
缺点：暂时没有
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酒店回复: Dear Guest,Thank you for sharing such thoughtful feedback about your recent stay. We are delighted to know that you enjoyed the excellent service, as well as the spacious and clean rooms.It is wonderful to hear that the surrounding environment added to your experience. We are especially pleased that the birthday amenity from our front desk made your celebration more memorable.Your kind words affirm our commitment to warm hospitality and attention to detail. Knowing there were no concerns during your visit is truly gratifying for our team.We appreciate your recommendation and look forward to the pleasure of welcoming you back for another exceptional stay.IvettaFront Office ManagerNH Wien Belvedere
酒店位置可以 离美景宫很近 去机场有S7直达 很方便 酒店房间很大 很舒适 楼层高度也很高 有胶囊咖啡机 有拼装水 可以寄存行李 下次去维也纳还会入住
性价比比较高的酒店，就在美景宫旁不远，交通不算太方便，到地铁站大概步行十几分钟。房间挑高很高。大堂有提供免费的饮用水和小点心。
房间宽大明亮，有中央空调也有暖气，在这里度过了跨年夜，价格虽然高一些但是相比周围的酒店还是性价比超高的，前边就是美景宫，步行几步就是公交站，非常满意
这绝对是我去过这么多国家旅行中，前所未有的奇葩经历，尤其是在这个秋冬交替的时节。我从鹿特丹和布达佩斯飞抵维也纳后，入住NH Wien Belvedere酒店的这四晚，简直是惊喜连连，但都是些糟糕透顶的负面“惊喜”。
1) 一进酒店大堂就感觉冰冷刺骨。
2) 217号房间竟然没有空调！前台员工说因为临近冬季，酒店的整个空调系统都关闭了。他们给我一个落地扇，这简直是个天大的笑话，要知道房间温度都快达到30摄氏度了！而我同期在鹿特丹、布达佩斯和布拉格住过的所有酒店，房间里都正常提供空调。
3) 没有日常客房清洁服务，连住四晚都没有换过毛巾，这真是让人无法接受。我特意问了工作人员，结果只有我提出要求后才给换了毛巾。
4) 午餐外出回来后，竟然在我的水杯里发现了虫子/苍蝇，这次经历真的非常糟糕和可怕。
鉴于这些糟糕透顶的经历，我强烈不推荐入住NH Wien Belvedere酒店……
房间干净卫生，早餐丰富，多次入住。性价比高，周边吃饭方便
优点：服务优秀；房间很大，卫生条件良好，周边环境很好；入住期间赶上生日，前台附送贴心甜品和气泡水
缺点：暂时没有
工作人员很多，虽然每次遇到的都不同，但他们都很友好，让我在那里住得很舒服。
有一次我买了个整个的西瓜，不知该怎么办，向前台求助后他们很乐意帮我切开，真是帮了大忙。
房间类型应该有很多种，但我住的那间非常安静舒适。
如果再有机会去维也纳，我还会选择这家酒店。
酒店的位置对我们来说非常方便。从维也纳老城区到圣斯特凡大教堂只有略多于1.5公里，我们很快就能走到。离维也纳火车总站也很近。如果有人感兴趣的话，酒店附近300米左右还有一座圣尼古拉大教堂。
我们非常喜欢酒店的早餐，建议预订含早餐的房间。
房间里有胶囊咖啡机和电热水壶，还有浴袍和拖鞋。
工作人员很细心，也很友好。
我推荐这家酒店。
酒店离维也纳火车总站有点距离，但走路能到。去市中心也很方便，步行可达。房间很宽敞，足够摊开两个行李箱，住得很舒服。最棒的是窗外的景色，非常开阔，太美了。唯一有点担心的是房门有点卡，每次都要检查一下有没有关好。总之，这是一家让人想再住的酒店。
酒店位置很好，就在美景宫下宫附近。坐公交或电车两三站就能到斯蒂芬大教堂或霍夫堡皇宫。
酒店房间层高很高，隔音效果也很好，早餐也很美味。