酒店回复: Dear Valued Guest,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the beautiful surroundings, thoughtful service, and spacious, clean rooms at Radisson Blu Dhaka. It’s great to know that the breakfast, luggage assistance, and convenient location near the airport made your stay even more comfortable. Your recommendation means a lot to us, and we look forward to welcoming you back for another safe and enjoyable visit!HospitablyTeam Radisson

酒店回复: Dear Valued Guest,Thanks for your feedback. We're happy you liked the clean rooms and good breakfast. But we're really sorry about the problems with your booking and the extra charges.It sounds like there was a lot of confusion at check-in, and we understand how frustrating that must have been—especially after showing your booking receipt. The extra fees and drink charges you mentioned are very concerning, and we agree this should be looked into.We recommend contacting Ctrip directly with all your booking details and receipts so they can help sort this out and follow up with the hotel. Thank you again for sharing your experience.HospitablyTeam Radisson

酒店回复: 尊敬的宾客： 感谢您分享您的评价。您度过了美好的时光，我们深感欣慰。 我们很高兴得知您喜欢我们酒店的氛围和员工的专业精神，并享用了我们的自助早餐。感谢您对我们服务的认可。我们非常荣幸您能推荐我们酒店。 我们希望很快再次欢迎您，享受更愉快的住宿体验。 此致， 达卡水上花园丽笙酒店

酒店回复: Dear Valued Guest,Thank you for taking time to share your feedback. We are delighted to hear that you enjoyed our swimming pool and its ambience. For the observations you have mentioned, the balconies are designed to enhance the hotel's aesthetic appeal; however, for the safety and security purpose we have to keep them closed. Moreover, we also need to ensure that the mosquitos and other foreign bugs do not pose a risk to our guests. Regarding the rooms, our superior category rooms were already renovated last year. The other categories such as Deluxe, Business Class and Suites are yet to be renovated. We apologize for any inconvenience you have faced with our security department. We will certainly bring this issue to the attention of higher management and take appropriate measures to address it.We hope to see you back at our hotel very soon.Hospitably,Radisson Blu Dhaka Water Garden

酒店回复: Dear Valued Guest,Greetings from Radisson Dhaka!Thank you for your kind rating and for allowing us the opportunity to host you. Your feedback is deeply appreciated and helps us refine our service to ensure every guest feels valued and cared for. We hope to have the pleasure of welcoming you again in the near future.Hospitably,Radisson Team

酒店回复: Dear Valued Guest,Thank you for taking the time to share your experience. We're truly sorry to hear that your stay did not meet expectations. The inconvenience caused by repeated key card issues and the attitude you encountered at the front desk are deeply concerning. This is not the level of service we strive to provide at Radisson Blu Dhaka.Your feedback has been shared with our management team, and we are actively reviewing our key card system and front desk service standards to ensure such frustrations are addressed. We sincerely apologize for the discomfort and disappointment you faced, and we hope to have the opportunity to restore your confidence in a future visit.HospitablyTeam Radisson

酒店回复: 尊敬的宾客： 非常感谢您对我们的精彩评价。我们非常荣幸您能成为我们的客人。我们很高兴听到您喜欢酒店的泳池、花园、氛围以及员工的服务。我们致力于竭尽所能满足宾客的需求，并以此为荣。然而，我们想借此机会表达我们对未能达到您期望的任何遗憾。我们重视您的反馈，并将努力改进我们的服务，为您提供更轻松的入住体验。 期待很快再次见到您。 此致， 达卡丽笙布鲁水上花园团队

酒店回复: 尊敬的宾客： 感谢您抽出时间分享您的反馈。 首先，对于您所提出的意见，我们对您所遇到的不便深表歉意。我们正在计划改进您所提到的方面。 我们很高兴听到您对我们的地理位置、客房、餐饮和员工服务感到满意。非常感谢您的好评。 能与您入住我们酒店，我们感到非常高兴。 此致， 达卡丽笙布鲁酒店水上花园团队

酒店回复: Dear Valued Guest,Thank you for taking the time to share your feedback. We are so much happy to see that you appreciated our convenient location near the airport and recognized us as one of the top hotels in Dhaka. Your kind words about our hygiene standards and the safety of the surrounding area mean a great deal to us.We understand your concern regarding pricing. Our rates set by keeping similar with other competitor hotels in the city and it reflect the premium services, international standards, and facilities we strive to provide consistently to our guests. However, we communicated your feedback to our management to introduce more flexible pricing and packages in the future.We hope to have the pleasure of welcoming you back soon.Hospitably,Radisson Blu Dhaka Water Garden