酒店回复: Thanks for your review and feedback Joanna. We only took over the motel in March, following years of neglect by the previous owner. Air-conditioning replacement units in some rooms is definitely on the list, but we have already spent a substantial amount on renovations such as carpet, shower screens, vanities, upgraded WiFi, new security cameras, EV charging station etc. We can't do it all at once unfortunately, but it will be done as soon as possible. Thanks for staying with us.
4.0分
其他
原文
翻译提供方:Google
干净整洁。考虑到靠近马路,这里出奇地安静。服务友好
5.0分
商务出差
原文
翻译提供方:Google
非常愉快,工作人员非常出色
4.0分
家庭亲子
原文
翻译提供方:Google
位置便利,非常适合前往帕诺拉马山的赛车运动爱好者。我们一定会再次入住。
酒店回复: Thank youfor your reiew Philip.We are glad you enjoyed your stay!
2.0分
其他
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Dont stay there!
I wouldn't ever stay there again. We let them know that the room smelled when entered, because the toilet was leaking on the floor, their reply was "well we have fixed some of them". The window in the bathroom had no latch and couldn't be shut completely. The carpet was sticky. Heat pump positioned next to the bed blowing over our sleeping position resulting in a cold. Wifi password there in the room but wasnt connected so only able to watch free to air tv. Was told by manager that it was a smart tv (which wont work if there isnt internet). Their advertising says high speed internet. Paid over the top price because Bathurst 1000 was on.
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酒店回复: Perhaps if you choose to make online complaints, you should stick to the truth and not make defamatory comments. The toilet was loose due to you or another guest, and was not leaking at all, and would only be water if it was. We had plumbers in as soon as possible to fix the damage. Have no idea what you are talking about with the carpet or what a heat pump is, and all windows shut with no problem. The wifi works fine as we had it upgraded to the highest possible speed. It isn't designed for downloading movies of any sort, however many guests have played games on them and watched Netflix. It only seems to be you who had any issue with it. Obviously if you come to Bathurst during the Bathurst 1000, you would expect to pay more than the standard price, however we have consistently checked, and we charge less than any other motel during this period.
4.0分
其他
I was able to get a ground floor room which was great for me at reasonably short notice. Even though it is on a busy road the traffic noise wasn't noticable.
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酒店回复: Thank you for your review and feedback. We are glad you enjoyed your stay
5.0分
其他
A solid family room for family
This is a third stay here and happy regarding its location, and size of the room. It is a basic room but clean enough.
酒店回复: Thanks for your review Stephen and for staying with us.
4.0分
其他
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Property was well positioned with easy access, staff were polite and friendly, room was comfortable.
Wind whistled around door at night and outside lights made sleeping difficult.
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酒店回复: Thanks for your feedback. Unfortunately it was windy everywhere due to the cyclone and it is rarely like that. Outside lights are for safety and security, but blockout curtains generally keep the light out, but thanks for letting us know.
4.0分
其他
Sleepover
Not flashy just practical and clean and tidy
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酒店回复: Thank you for your review and feedback. We are glad you enjoyed your stay.
朋友们对这次入住非常满意。
总体来说干净、宽敞,但空调有些老旧、噪音大,酒店应该更换空调。
干净整洁。考虑到靠近马路,这里出奇地安静。服务友好
非常愉快,工作人员非常出色
位置便利,非常适合前往帕诺拉马山的赛车运动爱好者。我们一定会再次入住。
Dont stay there!
I wouldn't ever stay there again. We let them know that the room smelled when entered, because the toilet was leaking on the floor, their reply was "well we have fixed some of them". The window in the bathroom had no latch and couldn't be shut completely. The carpet was sticky. Heat pump positioned next to the bed blowing over our sleeping position resulting in a cold. Wifi password there in the room but wasnt connected so only able to watch free to air tv. Was told by manager that it was a smart tv (which wont work if there isnt internet). Their advertising says high speed internet. Paid over the top price because Bathurst 1000 was on.
I was able to get a ground floor room which was great for me at reasonably short notice. Even though it is on a busy road the traffic noise wasn't noticable.
A solid family room for family
This is a third stay here and happy regarding its location, and size of the room. It is a basic room but clean enough.
Property was well positioned with easy access, staff were polite and friendly, room was comfortable.
Wind whistled around door at night and outside lights made sleeping difficult.
Sleepover
Not flashy just practical and clean and tidy