酒店回复: Hello Camila, Agradecemos que haya tomado el tiempo para compartir su experiencia. Su feedback es valioso y nos ayuda a identificar áreas de mejora. Lamentamos que el ambiente y las condiciones de la habitación no hayan estado a la altura de sus expectativas. Valoramos sus comentarios sobre el desayuno y la insonorización, y los compartiremos con el equipo adecuado para su consideración. Su satisfacción es importante para nosotros y realmente deseamos que su próxima elección de alojamiento sea más satisfactoria.
5.0分
其他
原文
翻译提供方:Google
非常好的酒店
一切都很棒,房间非常干净整洁。唯一的问题是网络不好用,但其他一切都很棒。我还会再住这里。
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酒店回复: Hello Idalia,Agradecemos mucho tu comentario positivo sobre la limpieza y orden de las habitaciones. Lamentamos que hayas tenido inconvenientes con el internet y tomaré nota de tu observación. Es genial saber que consideras volver, y esperamos recibirte nuevamente en el futuro para ofrecerte una experiencia aún mejor.
3.0分
家庭亲子
原文
翻译提供方:Google
酒店需要进行一些升级和彻底清洁。墙上有洞。酒店的裂缝和缝隙很脏,满是灰尘。房间很小。只住了一晚。
3.0分
家庭亲子
原文
翻译提供方:Google
1 顿有点吵闹的清淡早餐
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酒店回复: Hello Michel,Nous vous remercions pour vos commentaires concernant votre expérience. Nous sommes désolés d'apprendre que vous avez trouvé le bruit gênant et que le petit déjeuner n'était pas à la hauteur de vos attentes. Vos retours sont précieux et nous aideront à améliorer nos services. Nous espérons que vous avez tout de même apprécié votre séjour dans notre établissement et que vous envisagerez de revenir à l'avenir.
5.0分
家庭亲子
原文
翻译提供方:Google
一切都很好
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酒店回复: Hello Arisleidys,Nos alegra saber que su experiencia fue positiva en general. Siempre nos esforzamos por ofrecer un buen servicio y comodidad a nuestros huéspedes. Agradecemos sus comentarios y esperamos que considere volver en el futuro para disfrutar nuevamente de su estancia. ¡Le deseamos lo mejor en su próximo viaje!
3.0分
商务出差
原文
翻译提供方:Google
好的
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酒店回复: Hello Hernan,Thank you for taking the time to share your feedback. We value guest experiences and appreciate your insights. Your comments have been noted and will be shared with the appropriate teams for their review. We strive to improve continuously and hope your next stay will be more enjoyable. We wish you safe travels and all the best in your future endeavors.
4.0分
其他
The property was clean and the staff was courtesy. The furniture in the rooms was visibly worn and the walls could have used a fresh coat of paint.
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酒店回复: Hello Brian,Thank you for your feedback about your recent stay with us. We're pleased to hear that you found our property clean and our staff courteous. Your comments regarding the furniture and wall condition have been noted and will be shared with the appropriate team for consideration. We appreciate your insights, as they help us enhance our guest experience. We hope to welcome you back in the future.
4.0分
家庭亲子
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I stayed in the hotel for FAMU homecoming so my focus was cost and convenience. It was on a side of town I was familiar with and the price was good. Because of our priorities, the room met our needs. If you look closer, the hotel carpets get heavily perfumed almost to the point where you wonder what the perfume is covering up. Staff was very nice in every interaction. The weirdest thing of the hotel was that they have a regulation on towel use- essentially if you use towels beyond showering, you’d be charged for “extra cleaning”. Breakfast is hot eggs and a meat choice (we had two types of sausage across our 5 days) with a variety of breads. Don’t look too closely to the cleanliness of the room, the lamp shades or wall stains. Our tv screen had broken image lines but worked enough for us to ignore it. In general it served its purpose and was good enough. We’d come back next homecoming
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酒店回复: Hello Jordan,Thank you for sharing your thoughts on your recent stay. We appreciate you recognizing our staff's friendly service and the convenience of our location. Your feedback on the room conditions and unique towel policy is valuable and will be shared with the appropriate teams for consideration. We're glad to hear that the accommodations were sufficient for your homecoming visit, and we look forward to welcoming you back next year!
每次周末来塔拉哈西,我都会选择这家酒店,非常棒!
我们大约四点办理了入住,当我们进入房间时,发现房间看起来不是很干净。实际上,我们在桌子底下发现了一片意大利辣香肠,而且一条毯子上还有一些污迹。不过,当我向前台的工作人员提出能否派人来打扫房间时,他毫不犹豫地答应了。等我回来时,房间已经变得一尘不染了。
我们到了房间,一股浓重的潮湿气味,但我说“浓重”,其实是“太重了”。地板上满是污渍。我们只能睡在一张床上,因为另一张床的床罩上满是污渍,椅子也脏兮兮的。他们没有早餐可选。我一晚花了211英镑,体验糟透了。走廊和两边房间里发生的一切,我都能听到。我再也不会去那家酒店了。
非常好的酒店
一切都很棒,房间非常干净整洁。唯一的问题是网络不好用,但其他一切都很棒。我还会再住这里。
酒店需要进行一些升级和彻底清洁。墙上有洞。酒店的裂缝和缝隙很脏,满是灰尘。房间很小。只住了一晚。
1 顿有点吵闹的清淡早餐
一切都很好
好的
The property was clean and the staff was courtesy. The furniture in the rooms was visibly worn and the walls could have used a fresh coat of paint.
I stayed in the hotel for FAMU homecoming so my focus was cost and convenience. It was on a side of town I was familiar with and the price was good. Because of our priorities, the room met our needs. If you look closer, the hotel carpets get heavily perfumed almost to the point where you wonder what the perfume is covering up. Staff was very nice in every interaction. The weirdest thing of the hotel was that they have a regulation on towel use- essentially if you use towels beyond showering, you’d be charged for “extra cleaning”. Breakfast is hot eggs and a meat choice (we had two types of sausage across our 5 days) with a variety of breads. Don’t look too closely to the cleanliness of the room, the lamp shades or wall stains. Our tv screen had broken image lines but worked enough for us to ignore it. In general it served its purpose and was good enough. We’d come back next homecoming