酒店回复: Dear Tina,Thank you for your wonderful feedback! We’re so glad you had a positive experience with the cleanliness, staff, and amenities. It’s great to hear that the cooking utensils were helpful for preparing simple meals. We understand the transportation options might be a bit limited, but as you mentioned, it’s a great spot for self-driving travelers. We hope to welcome you back soon!Kind Regrds, Quest Moorabbin Team

酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. We're glad to hear that you found the room well-equipped and appreciated the overall comfort, including the furniture, kitchenware, and other amenities.We also appreciate your feedback regarding the self-provided toiletries and weekend housekeeping schedule. Your comments help us continue to improve our services and better inform future guests about what to expect during their stay.We're especially pleased to hear that you found our front desk service helpful and that your stay was generally a good experience. It’s always our goal to make every guest, including those visiting from overseas, feel welcome and comfortable.We hope to welcome you back again in the future!Kind Regards, Quest Moorabbin Team

酒店回复: 亲爱的客人， 感谢您的反馈！我很高兴您觉得这家汽车旅馆总体不错，但我很抱歉听到夜间门被撞的声音。这一定对您的住宿造成了干扰。我们一定会调查这个问题，以确保未来的客人能有更安静的体验。我们希望有机会尽快欢迎您回来，享受更安静的住宿！ 诚挚的问候，Quest Moorabbin 团队

酒店回复: Dear Guest,Thank you for the kind words! We’re so happy to hear that you found the hotel very clean. We take pride in providing a comfortable and tidy environment for our guests. We hope to welcome you back soon!Kind Regards, Quest Moorabbin Team

酒店回复: 亲爱的玛洛，感谢您抽出宝贵时间分享您的反馈。得知您最近的入住体验未能达到您的预期，我们深感抱歉，尤其考虑到您之前在我们这里的良好体验。对于您遇到的异味和浴室问题，我们真诚地向您致歉——这绝非我们力求达到的服务标准。尤其令我们失望的是，您已反映问题，但感觉并未得到妥善解决。我们非常重视此类反馈，并将与团队一起审查事件经过，以确保此类情况不再发生。您的意见对我们改进服务至关重要，我们真诚地希望您能考虑再次光临，让我们有机会为您提供您所期待的高品质住宿体验。此致，Quest Moorabbin 团队

酒店回复: 亲爱的凯文，感谢您分享您的入住体验。得知您的住宿受到噪音和不适的影响，我们深感抱歉。我们理解其他客人和外部来源的噪音，尤其是在清晨，会给您带来诸多不便。我们一定会认真考虑改进隔音措施，并解决任何与噪音相关的问题。关于床的问题，对于您遇到的困惑和不适，我们深表歉意。得知床未能达到您的预期，我们感到非常遗憾。我们将调查此事，确保所有客房均配备齐全，与宣传相符。您的反馈对我们至关重要，我们将以此改进服务，为未来的客人提供更好的体验。我们真诚地希望您能再次入住，我们将竭尽所能，确保您下次拥有更加愉快的入住体验。此致