酒店回复: Thank you for staying at Hotel Hankyu International.Thank you very much for your feedback on your stay. We are very pleased to hear that you were satisfied with the Club Triple Room, breakfast and amenities. We will use your feedback that the order-based breakfast was a little tight for children as a reference for future service improvements.Also, thank you for your feedback on the location of the hotel and nearby restaurants. Regarding the fact that the hotel is a little far from the center of Umeda, we will try to improve it by making the access information easier to understand.We are very pleased to hear that you enjoyed your stay at Chinese restaurant in our building.Our staff will continue to do our best to provide you with a comfortable stay. We look forward to serving you again.Best regards,Hotel Hankyu International
酒店回复: Thank you for choosing Hotel Hankyu International.Thank you again for your valuable feedback.We are pleased to hear that you enjoyed your stay. We are honored to receive your compliments on our staff. However, we apologize for the inconvenience caused by the air conditioning in your room.We will strive to provide better service based on your feedback.We hope you will choose our building again.Our staff is looking forward to serving you.Hotel Hankyu International
酒店回复: Thank you very much for staying our hotel.We have carefully reviewed your feedback. We sincerely apologize for any inconvenience caused by the geographical location and the exterior appearance of the building. Information regarding the hotel's location and access is available on our official website, so please kindly refer to it for your next visit. Additionally, we will consider providing clearer guidance regarding the location of the check-in counter.Thank you also for your comments about the room lighting. We will take your valuable feedback into account and strive to make improvements going forward.Regarding breakfast, we offer a set menu, and we apologize for not meeting the expectations of guests who prefer a buffet style. We sincerely accept your comments and will work to enhance our services.Hotel Hankyu International
酒店回复: Thank you very much for staying at Hotel Hankyu International.Thank you again for your valuable feedback.Our building guest rooms are located on the 26th floor and above, so you can enjoy the view of Osaka from any direction.We are pleased to hear that you enjoyed your stay.We are also very relieved to hear that your lost item has arrived safely.We will continue to strive to provide hospitality that is close to our guests.Our staff looks forward to serving you again.Hotel Hankyu International
5.0分
豪华高级双床房（3人入住）（禁烟）
家庭亲子
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环境：酒店房间的view无敌美啊！住了三天两晚，早晨、落日都美番了，其余时间人都在外面逛吃逛吃！
卫生：房间宽敞、干净；订的三人间，三人住，完全没问题；
地理位置好，步行15分钟内到达有都八喜、旁边就是Lucca、大丸百货；一路上很多美食店；
服务：前台几位美女、帅哥都很热情！我蹩脚的日语，也交流得很开心！
ありがとございました、も一度 行きたいと思います。^_^
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酒店回复: Thank you very much for staying at our hotel and for your compliments.We are very pleased to hear that you were satisfied with the view, cleanliness, location and service of our staff.We are very encouraged that your stay was wonderful.We look forward to serving you again.Please feel free to let us know if you have any requests.Hotel Hankyu International
酒店回复: Thank you for staying with us.We sincerely appreciate your feedback regarding the interior, facilities, and breakfast of our hotel.We take your comments about the cleanliness and atmosphere of the room seriously and will strive to make improvements. We are also very pleased to hear your compliments about the amenities and breakfast. It is our pleasure that you enjoyed the bread and à la carte breakfast.Moving forward, all of our staff will continue to work diligently to enhance our services so that you can have a comfortable stay. All our staff look forward to having you stay with us again.Thank you,
1人觉得有用
5.0分
豪华高级两床房（禁烟）
商务出差
地理位置优越，楼下商业街配套完善，离大丸、大阪站、三番街都很近。
古老但收拾得很干净，服务也很中规中矩，早餐
环境很好，可以看大阪全景。
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酒店回复: Thank you for staying with us.We also greatly appreciate your feedback.We are extremely pleased that you were satisfied with your stay. All our staff look forward to having you stay with us again.Thank you,
酒店回复: Thank you for choosing to stay at Hotel Hankyu International.We also greatly appreciate your feedback on your stay.We are extremely pleased that you were satisfied with your stay.We hope you will consider staying with us again in future.We look forward to having you stay with us again.Hotel Hankyu International
酒店回复: Thank you very much for sharing your valuable feedback with us. We are truly delighted to hear that you were satisfied with the location, room size, view, and amenities. Furthermore, we are encouraged by your kind words regarding our service, which motivate all our staff. On the other hand, we sincerely apologize for the inconvenience caused by the overcharge of the accommodation tax. We are glad to know that you were satisfied with the subsequent response, and we hope that it helped to alleviate your discomfort to some extent. We will continue to strive to improve our services so that our guests can enjoy an even more comfortable stay. We look forward to welcoming you again at Hotel Hankyu International.Hotel Hankyu International
俱乐部三人房，房间非常干净，窗外景色将都市风情一览无余，楼下就是纵横交错的日本铁路，早餐非常满意，唯一就是“点餐制”让小朋友觉得拘束。酒店位置在梅田，但是JR出站后需要找一找，不在梅田中心区域，不算特别便捷，但是房间非常满意，洗漱用品是娇兰的，楼下吃饭也挺方便，但是9点后只剩“兰亭”中餐馆在营业，充分体现了中华民族的勤劳和坚韧。
非常喜欢老牌酒店，服务就是比新的那些酒店好太多。一上来就有人拿行李送行李，介绍房间。走的时候也是帮忙送到门口上车。一路碰到服务员都很有礼貌，主动招呼帮忙。
房间确实有年头，但是我觉得都维护的很好，床垫可能更换过所以不会老了塌陷。这个房型的浴室深得我心，非常漂亮。房间的缺点就是空调不太给力，大冬天最高28度，不穿毛衣我还是觉得有点凉的。
离阪急梅田站步行七分钟，地铁中津站五分钟。空箱子没问题，满箱去机场的话可能建议打车，不然要走十几分钟到大阪站或者新阪急酒店的巴士。
周边吃东西买东西很方便，边上超多饭店，还有许多中古店，tower record也很近
地理位置：太难找了，酒店大楼外墙一个名字和Logo也没有，办理入住大堂在二楼的一处角落，拿着手机从JR站出来找酒店整个过程简直是噩梦！
房间：老酒店房间可以理解，可房间中间这么一个灯，真的无法理解（看图片）
早餐：是西式和日式套餐，格调不错，但如果你喜欢自助早餐，那是极不推荐的。
在日本非常难得的大房间 大床，视野开阔 景观也很美，服务更是一流！ 退房时孩子遗忘了心爱的玩具，联系了酒店，第一时间回复并帮忙把物品寄回，真是全方位💯
环境：酒店房间的view无敌美啊！住了三天两晚，早晨、落日都美番了，其余时间人都在外面逛吃逛吃！
卫生：房间宽敞、干净；订的三人间，三人住，完全没问题；
地理位置好，步行15分钟内到达有都八喜、旁边就是Lucca、大丸百货；一路上很多美食店；
服务：前台几位美女、帅哥都很热情！我蹩脚的日语，也交流得很开心！
ありがとございました、も一度 行きたいと思います。^_^
房间很大，视野绝佳。浴室宽敞，有浴缸和淋浴区。酒店员工的服务无可挑剔，尤其是小林女士，她帮我安排了行李转运到我东京的酒店。酒店的装修既华丽又气派。位置靠近地铁、餐馆、便利店等。
遗憾的是，在房间里能听到街上的红绿灯声和消防车的声音。
总的来说，这是一次非常棒的入住体验。
酒店风景绝对ok 大阪的城市景观 好一点房型正对梅田一大片 包括火车站。装修欧式风格 略山寨 冒充的假欧洲🤣 细节不能看 清洁程度也明显不如东京 备品很顶 给很多 早餐单点的 适合喜欢吃西式早餐的伙伴 我觉得还可以 面包还蛮好吃的。房间里有股霉霉的味道，总之不是很高级。床品也很一般。胜在景观和性价比。
地理位置优越，楼下商业街配套完善，离大丸、大阪站、三番街都很近。
古老但收拾得很干净，服务也很中规中矩，早餐
环境很好，可以看大阪全景。
一家具有30多年历史的五星酒店，位于阪急和梅田之间。门童的服务非常好，确实有宾客如归的感觉。订的是四人房，两个足够大的床。洗手间相当大，相比较这次其他日本所待的酒店，虽然马桶旧了些，瑕不掩瑜。酒店服务不错，客房清洁也很到位。酒店里有不少餐厅可以选择，不过走出酒店对面，就是地铁沿线的美食街，很多小餐厅可以去尝试。
地段还算可以，离开大阪驿还是有些距离的，第一次走了绕路了，走过一次之后再走就感觉其实不算远。
装潢富丽堂皇的，有那种老牌日式酒店的感觉。
房间很大，3个箱子摊开都可以，楼层高看出去视野一级棒。各种装备也很高端，房间大住的就是舒服。
服务秉承日本一贯高规格，尽管出点小插曲，把我和一个同名同姓的客人搞混了，还让我多交了住宿税，事后主动退款还赠送了3人饮料，总体来说还是很满意的。