Our check in was fairly smooth and our room is spacious with a nice chaise sofa. Unfortunately, we had trouble getting into our room as we almost needed to slam down the handle in order for the door to fully open. They didn’t have the right number if towels we needed and when I asked for more, they only had small pool towels available. Sadly, the cleaning staff wasn’t thorough in thei cleaning as there was a use tool hanging behind the door which I had to bring to the front desk to get rid of.
1.0分
家庭亲子
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Not the cleanest. And items in room were damaged. Broken tile. Bust worst part is they billed my card $278. And took forever to figure it out. Now I need to report fraud since the charge went the
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酒店回复: We are so sorry to hear about your unpleasant stay, please contact the hotels front desk if this issue has not yet been taken care of, we would love to help figure this out.
5.0分
商务出差
Location and clean modern room. Great hot breakfast, scrambled eggs, sausages, potatoes, plus...
5.0分
家庭亲子
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Very friendly staff, room was large nice and clean. Breakfast need a littlebit attention. Sorry but the eggs are too watered down and the dining area was a bit unsupervised, food items were not restocked as it should've may be the cook needs an assistance I thing that is a job for 2 people not just one. Thanks
2.0分
家庭亲子
It’s a very nice hotel but lacks cleanliness, the room floors were in sore need of cleaning.
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酒店回复: We are sorry that we were unable to meet your expectations, we hope you give us another chance to make your next stay with us exceptional!
4.0分
其他
The only thing I did not like was that we left our pillow in the room we called the hotel but they could not find it
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酒店回复: We apologize for the inconvenience, we will continue to look around and make sure to give you a call back if the pillow comes up.
3.0分
其他
The young man at the front desk was a little off-putting but otherwise the stay was fine.
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酒店回复: We apologize for your unpleasant experience with a member of our staff, we hope that you give us another chance to make your next stay with us exceptional.
5.0分
商务出差
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Clean, comfy and easy highway access
Always my go to - it’s half way between the Bay Area (where I work) and Reno (where I live) so on those occasions when it’s too late and I’m too tired to drive all the way home, this is my spot. Clean, comfy and super convenient highway access and Starbucks is only 3 blocks away when it’s time to roll the next morning.
酒店回复: Thank you for staying with us, we hope to see you again soon!
房间干净整洁，设施齐全。早餐还不错，周边开几分钟车有许多饭店可以选择，中餐店就比较远了，要开车10多公里。
同意
他们会实现这个目标的。
Our check in was fairly smooth and our room is spacious with a nice chaise sofa. Unfortunately, we had trouble getting into our room as we almost needed to slam down the handle in order for the door to fully open. They didn’t have the right number if towels we needed and when I asked for more, they only had small pool towels available. Sadly, the cleaning staff wasn’t thorough in thei cleaning as there was a use tool hanging behind the door which I had to bring to the front desk to get rid of.
Not the cleanest. And items in room were damaged. Broken tile. Bust worst part is they billed my card $278. And took forever to figure it out. Now I need to report fraud since the charge went the
Location and clean modern room. Great hot breakfast, scrambled eggs, sausages, potatoes, plus...
Very friendly staff, room was large nice and clean. Breakfast need a littlebit attention. Sorry but the eggs are too watered down and the dining area was a bit unsupervised, food items were not restocked as it should've may be the cook needs an assistance I thing that is a job for 2 people not just one. Thanks
It’s a very nice hotel but lacks cleanliness, the room floors were in sore need of cleaning.
The only thing I did not like was that we left our pillow in the room we called the hotel but they could not find it
The young man at the front desk was a little off-putting but otherwise the stay was fine.
Clean, comfy and easy highway access
Always my go to - it’s half way between the Bay Area (where I work) and Reno (where I live) so on those occasions when it’s too late and I’m too tired to drive all the way home, this is my spot. Clean, comfy and super convenient highway access and Starbucks is only 3 blocks away when it’s time to roll the next morning.