I would i to stress that booked into Moonstone villa. For 3 and a half weeks ! For a holiday in Tangelle . The gardens are immaculate Kelium keeps is well maintained and is always working his socks of. Rohanna who runs it for a money grabbing old women. After the 4th night we had no hot water it keeper tripping out the lights so we had to move. We moved to a different room water was coming out very slow no water pressure at all! A week and a half off getting there she asks rohana to ask me about a ribbed 100 usd ?? I explained that was impossible as all the notes was checked before we left , and left it in the travel wallet . The women asked us if we wanted to buy the place!! We said no way nothing seemed to work. Ie shower . A couple days later our air-conditioning packed up so we got moved again! Then the shower didn't work properly. So they ended up giving me 2 rooms one to shower and one to sleep in.
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Had a fantastic stay at Moonstone villas. Everything was very clean and the staff very attentive. The room we had was very large with comfortable bed and clean bathroom with hot water. Aircon and fan plus tea and kettle in the room. They also arranged a airport transfer. Recommended
酒店优点: - 酒店占地面积小,绿树成荫 - 两层楼的建筑,每栋楼有两个房间 - 地理位置优越,马路对面就是海滩,步行或乘坐嘟嘟车7分钟即可到达坦加勒市区 - 床单干净 - 房间清洁到位 - 房间内配备:空调、吊扇、冰箱、电热水壶 - 酒店员工友善,每天打扫卫生,清洁泳池 - 提供沙滩巾 - 酒店环境安静,鸟语花香,还有动物栖息,包括一只松鼠,尽管附近有一条比较繁忙的道路。缺点: - 部分房间设施陈旧,需要翻新 - 浴室/淋浴水压很低,水会溅得到处都是 - 毛巾可能破洞或洗不干净 - 女招待/酒店经理态度不友好 - 她总是要求提前付款,而且计算方式是双倍汇率,之后总是会额外索要费用 - 晚上和夜间酒店区域无人看管,酒店旁边空无一人!房价不含早餐,所以我们自己解决,所以无法评价。我推荐给不讲究的游客!
千万别在这里点披萨。我们决定在酒店餐厅吃晚饭,尝尝他们所谓的“自制”披萨。老板信誓旦旦地保证披萨是自家做的,还说必须在晚上6点半之前打电话预订。结果,我们拿到的是两份来自离酒店不到2公里的一家快餐连锁店的披萨,而且每份还加价了700卢比。千万别在这里点披萨,直接去必胜客吧。
我们问经理(老板)能不能点一些他自称是自己做的“自制”披萨。他让我们提前两小时通知他,以便他揉面并按照我们的喜好制作披萨。结果我们去吃的时候,他觉得我们是两个怪人,给我们端上了从坦加勒必胜客买来的披萨,那家必胜客离我们住的地方大概一公里远。总之,别因为披萨是必胜客的就点;还是在必胜客吃更好更便宜。
我住过的最差的酒店之一。我们订了两间海景房——到达后发现只有一间能看到实际的景色,而另一间的墙上有霉菌,看不到海景。这个房间为我们更换了 - 一个空调无法工作的房间(在高湿度和超过 30 摄氏度的温度下!)。最终,他们设法解决了这个问题,第二天我们被搬到了一个稍微好一点的房间,因为有人刚刚退房。总的来说,一切都需要改进。空调即使能工作,也几乎不工作;有时,您可以设法要求清洁,就像要求更换毛巾一样。如果你的卫生纸用完了——祝你好运,找到工作人员,他们通常隐藏得很好,根本不可能找到他们——似乎整个酒店的工作人员都是由三个 15 岁左右的男孩组成的,否则非常友好。老板(老板?)似乎只是为了收钱。据说还有一位经理,但显然,在那里呆了8晚太短了,没能见到他。早餐没有胃口、冷淡且重复——即使餐厅空无一人,也要经过漫长的等待才能享用。而且它只提供早餐,不要指望之前评论中提到的像样的饭菜 - 那个地方已经不存在了。我不推荐!据我所知,去年某个时候所有权或管理层发生了变化,因此出现了如此显着的下降。
这家酒店已经过时,急需维修。房间还可以,但地方很脏。早餐很糟糕,只有鸡蛋,一天煎,一天煎薄煎蛋,另一天炒鸡蛋,总是冷的,配上两片很小的西红柿和吐司。茶还可以,但咖啡不能喝。游泳池浑浊,淋浴喷头是绿色的,满是大红蚂蚁,只有 4 张泳池躺椅,只有 3 张有垫子。房间没有打扫,所以整个期间都是同样的床单和毛巾。借口是我们出去玩一天时从不把钥匙留下。看不到工作人员,也没有接待台。我们离开前一天晚上收到短信说账单要用现金支付,美元或英镑都可以,离开的早上收到一条短信说他们想要斯里兰卡卢比,我们身上总是不够,所以不得不坐嘟嘟车去自动取款机。我们每天都会得到一个茶包,两个奇怪的杯子,一个杯子的茶托有缺口,另一个杯子的茶托很小,配的勺子是大汤匙而不是茶匙。店主的母亲从科伦坡赶来和我们谈话,她说她儿子是这家店的老板,他喜欢澳大利亚,因为我们觉得服务费很可笑,所以她把服务费从账单中取消了。我们不会再来这家店了。
我们原本应该入住那里,两天前通过***********预订的。到达后,我们等了30多分钟,却被告知没有房间。我们只好自己寻找其他住处;那天正是封城日(4月3日)。
I would i to stress that booked into Moonstone villa. For 3 and a half weeks ! For a holiday in Tangelle . The gardens are immaculate Kelium keeps is well maintained and is always working his socks of. Rohanna who runs it for a money grabbing old women. After the 4th night we had no hot water it keeper tripping out the lights so we had to move. We moved to a different room water was coming out very slow no water pressure at all! A week and a half off getting there she asks rohana to ask me about a ribbed 100 usd ?? I explained that was impossible as all the notes was checked before we left , and left it in the travel wallet . The women asked us if we wanted to buy the place!! We said no way nothing seemed to work. Ie shower . A couple days later our air-conditioning packed up so we got moved again! Then the shower didn't work properly. So they ended up giving me 2 rooms one to shower and one to sleep in.
Had a fantastic stay at Moonstone villas. Everything was very clean and the staff very attentive. The room we had was very large with comfortable bed and clean bathroom with hot water. Aircon and fan plus tea and kettle in the room. They also arranged a airport transfer. Recommended