The room was clean and spacious. The property was right on the beach with a beautiful view. Perfect for our anniversary weekend getaway.
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酒店回复: Thank you for the wonderful review! We're so happy to hear that you enjoyed the clean, spacious room and the beautiful beachfront view. It’s an honor to be part of your anniversary weekend getaway, and we hope to welcome you back for many more special occasions!
3.0分
其他
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We stayed at the Breakers South. Our unit had 2 bedrooms and 2 bathrooms which was very nice and what we wanted. The unit was small with a two person jetted bath tub in the same room as the kitchen table. The building was old and the carpet should probably be replaced. Even though we had access to the amenities at the Sounding I would not say we stayed at a Resord.
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酒店回复: Thank you for sharing your experience. We're glad the layout of the unit met your needs and that you enjoyed having two bedrooms and bathrooms. We understand your concerns, and we appreciate your honest feedback—it helps us identify areas for improvement. While access to The Sounding’s amenities is included, we regret that the overall experience didn’t fully meet your expectations of a resort stay. We hope to have the opportunity to better serve you in the future.
4.0分
情侣出游
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Great pool and cute beach. The room inside had plenty of towels and was very clean. Shower needed fixing. Ring that controls the shower was broken. We were on the first floor and had a herd of elephants above us. Heard everything! Squeaky doors everywhere. Our room had a whirlpool tub next to the dining room table.Not sure why.LOL!! Kitchen was spotless and looked new. Beautiful view of the pool and water.
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酒店回复: Thank you so much for sharing your experience with us!We're thrilled to hear you enjoyed the pool, beach, and the beautiful view from your room. It’s great to know the kitchen and overall cleanliness met your expectations—our housekeeping team will be delighted to hear that!We’re sorry about the shower issue and the noise from above. That’s definitely not the restful atmosphere we aim to provide, and we appreciate you bringing it to our attention. Maintenance has been notified to address the shower fixture and squeaky doors promptly.We hope to welcome you back soon and provide an even smoother stay next time.
2.0分
其他
I liked the closeness to the beach, however, the property was run down and had mold in the bathroom.
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酒店回复: Thanks for sharing your experience. Being close to the beach is definitely a plus, but it's disappointing to hear that the property’s condition didn’t live up to expectations. Mold in the bathroom is a serious concern, and it’s something that should be addressed promptly by management. Hopefully, with a little upkeep and attention, the property can match the potential of its great location.
3.0分
其他
The rooms and buildings need updating, well worn. The stairwells were totally dark, no lighting. Dangerous for us senior adults
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酒店回复: Thank you for sharing your feedback. We’re truly sorry to hear that your experience didn’t meet expectations, especially regarding the condition of the rooms and the safety concerns in the stairwells. Your comments are incredibly important, and we take them seriously—particularly when it comes to the comfort and wellbeing of our senior guests. We’ll be reviewing these issues with our team immediately to ensure improvements are made. We appreciate your honesty and hope you’ll consider giving us another chance in the future.
5.0分
其他
Great Location right on the private beach. Great resort facility: several pools, hot tub etc. Very good and friendly service.
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酒店回复: Thank you so much for your fantastic review! We're delighted to hear you enjoyed the prime beachfront location and took full advantage of our resort amenities—from the pools to the hot tub. It's especially rewarding to know our team made a positive impression with their friendly service.We truly appreciate your kind words and look forward to welcoming you back for another relaxing escape by the sea!
2.0分
情侣出游
Dirty, outside doors not secured. Advertised as no. Smoking but we cld not open our windows without smell of smoking. Hallways very dirty.
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酒店回复: Thank you for sharing your feedback. We're truly sorry to hear about the issues you encountered during your stay. The cleanliness and security of our property are top priorities, and it's clear from your comments that we fell short in delivering the experience you expected and deserved.We also regret that the smell of smoke impacted your comfort, especially in a non-smoking environment. Your concerns have been shared with our housekeeping and maintenance teams for immediate review and corrective action.We appreciate you bringing these matters to our attention and hope you'll consider giving us another opportunity to provide a much-improved experience in the future.
5.0分
其他
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Nice place, needs cleaning.
Nice place. Heard it was recently bought out by Hilton Grand Vacations. When we got into our room we immediately noticed black mold around the air vent. They clearly shut off the AC when the rooms are not occupied which is an issue hence the mold. Needs to be handled for future guests especially with little ones.
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酒店回复: Thank you so much for your 10/10 rating and for taking the time to share your experience. We're glad you found the place nice, and we truly appreciate your honest feedback regarding the cleanliness and the issue with the air vent. That’s definitely not the standard we aim to uphold, especially when it comes to the health and comfort of our guests—little ones included.Your note about the AC and mold is being taken seriously, and we’re working with our team to ensure this is addressed promptly. We want every guest to feel safe and welcomed from the moment they arrive.Thanks again for helping us improve, and we hope to have the chance to welcome you back under even better conditions.
5.0分
其他
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Great location, awesome large beach right there as well as an outdoor pool with plenty of seats looking out at the ocean. Room was spacious, good tv, perfect for our short stay.
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酒店回复: Thank you for the fantastic 10/10 review! We're so glad you enjoyed the unbeatable location, the expansive beach, and the relaxing poolside views—sounds like you made the most of it. 🌊It’s great to hear the room suited your needs perfectly, especially for a short getaway. We hope it gave you just the right mix of comfort and convenience.Looking forward to welcoming you back for a longer stay next time!
5.0分
其他
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Great property and location. Only negative is we had a two floor loft and the second floor did not have an AC unit. Luckily during our stay there were cool nights. Had to sleep with 2 fans
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酒店回复: Thanks so much for the 10/10 rating! 🌟 We're thrilled you loved the property and location. We appreciate your feedback about the second floor AC—cool nights and fans can help, but we understand it’s not ideal. We'll definitely take this into consideration to improve future stays. Hope to welcome you back again soon!
The room was clean and spacious. The property was right on the beach with a beautiful view. Perfect for our anniversary weekend getaway.
We stayed at the Breakers South. Our unit had 2 bedrooms and 2 bathrooms which was very nice and what we wanted. The unit was small with a two person jetted bath tub in the same room as the kitchen table. The building was old and the carpet should probably be replaced. Even though we had access to the amenities at the Sounding I would not say we stayed at a Resord.
Great pool and cute beach. The room inside had plenty of towels and was very clean. Shower needed fixing. Ring that controls the shower was broken. We were on the first floor and had a herd of elephants above us. Heard everything! Squeaky doors everywhere. Our room had a whirlpool tub next to the dining room table.Not sure why.LOL!! Kitchen was spotless and looked new. Beautiful view of the pool and water.
I liked the closeness to the beach, however, the property was run down and had mold in the bathroom.
The rooms and buildings need updating, well worn. The stairwells were totally dark, no lighting. Dangerous for us senior adults
Great Location right on the private beach. Great resort facility: several pools, hot tub etc. Very good and friendly service.
Dirty, outside doors not secured. Advertised as no. Smoking but we cld not open our windows without smell of smoking. Hallways very dirty.
Nice place, needs cleaning.
Nice place. Heard it was recently bought out by Hilton Grand Vacations. When we got into our room we immediately noticed black mold around the air vent. They clearly shut off the AC when the rooms are not occupied which is an issue hence the mold. Needs to be handled for future guests especially with little ones.
Great location, awesome large beach right there as well as an outdoor pool with plenty of seats looking out at the ocean. Room was spacious, good tv, perfect for our short stay.
Great property and location. Only negative is we had a two floor loft and the second floor did not have an AC unit. Luckily during our stay there were cool nights. Had to sleep with 2 fans