酒店回复: Dear Valued Guest,Thank you so much for your wonderful feedback! We are thrilled to hear that you enjoyed the style of our hotel and appreciated the peaceful atmosphere. It's great to know that our location, so close to the museum and convenient for your travels, contributed to your experience.We look forward to welcoming you back on your next visit and hope to continue providing you with a comfortable and enjoyable stay.Warm regards,The Capitol Apartments
酒店回复: Dear Guest,Thank you for your feedback. We’re truly surprised by your comments, as they do not reflect the standards we uphold at our property.Our team takes great pride in maintaining a high level of cleanliness and quality in all rooms. Each room is carefully cleaned with linens provided by a professional cleaning company. While we understand that our location may not be ideal for everyone due to its central location, we work hard to ensure that our guests have a comfortable stay.We are disappointed to hear that your experience was not what you had hoped. Wish you all the best with your future travel.Kind regards,The Capitol Apartments
酒店回复: Dear Valued Guest,Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations.However, we’d like to clarify that we do not provide breakfast at our property, so we’re not sure if this review is for our apartment. Additionally, our reception team consistently receives compliments for their service, so we’re unsure about the experience you’ve mentioned. We also acknowledge that, while our property may be a bit dated compared to some of the new buildings in the area, we pride ourselves on providing great service and competitive pricing for such a central location.Once again, thank you for your feedback. We always strive to provide a high level of service and comfort, and your comments about the room condition will certainly be reviewed by our team for improvement.Warm regards,The Capitol Apartments
酒店回复: Dear Valued Guest,Thank you for sharing your feedback with us. We’re sorry to hear that your stay didn’t meet your expectations in some areas, and we truly appreciate the opportunity to address your concerns.Firstly, I want to reassure you that the stove in your room is in full working order. In fact, it was newly replaced last year with a modern touch-screen model. To operate it, you’ll need to turn it on using the button located near the stove on the kitchen splash back. Regarding our service hours, while we do not offer 24-hour reception, we do have an after-hours team available. We would have been happy to assist you had you contacted us during your stay. Additionally, we have an easy after-hours key collection procedure in place, and all the necessary information was sent to you in your welcome letter and email. We strive to make late arrivals as stress-free as possible, and we hope this information helps clarify any confusion.We always welcome feedback to help us improve, and we genuinely appreciate your suggestions. We hope to have the chance to welcome you back in the future and provide a more seamless experience.Warm regards,The Capitol Apartments
非常喜欢这个风格的宾馆,没人打扰,出行方便,离博物馆非常近
我最近住在国会大厦公寓酒店,体验非常棒!位置极佳,离会展中心仅5分钟步行路程,超级方便。公寓本身很宽敞,带有一个大阳台,视野很好,早上在那里享用早餐真是太棒了。
一居室公寓空间充足,卫浴、卧室和客厅都很大。每个房间的面积都给我留下了深刻印象,有足够的空间放松身心。
周边环境也很棒,附近有很多餐厅。我们非常享受在这里的三晚住宿,肯定会向其他人推荐国会大厦公寓酒店。性价比很高!
我们觉得公寓很棒!员工都非常友好和乐于助人。但是,我们都已经七十多岁了,而且我们中的一位最近刚做完手术,所以觉得天气太热了,在那种太阳下步行去大多数地方成了一种煎熬而不是乐趣!
怎么有勇气卖房间的?
垃圾得一匹
兄弟们能有其他选择千万别住这里
房间实际脏得很,床上用品和床垫是黄的、热水器是脏的、房间是木板隔的,一点不隔音、周末卖1400RMB。。。我真是冤种了一次
比国内的招待所都不如,我真的服了,携程麻烦自己去看看,****华人礼遇,专坑华人吧
这次入住体验比较失望,酒店设施明显老旧,房间家具磨损严重,地毯有污渍,卫浴设备也有些年头了,水龙头出水不稳。隔音效果不好,走廊噪音听得一清二楚。服务只能说中规中矩,前台态度冷淡,响应速度慢,没有四星级酒店应有的细致和热情。早餐种类还算丰富,但口味普通,缺乏特色。整体来说,勉强达到四星标准,但性价比不高,如果价格合适可以考虑,否则建议看看其他更新、服务更好的酒店。
入住有点麻烦,因为办理入住的时间是下午2点到5点。我下午5点45分才到,只好打电话给夜间服务,但对方要我填完表格才让进。我当时站在酒吧旁边,又冷又努力想听清楚她的指示,真是令人沮丧。不过,酒店位置很好,离所有地方都很近,房间本身也很干净整洁,设施齐全。
这家酒店最突出的亮点绝对是地理位置——它非常方便,距离南岸、会展中心以及众多咖啡馆、餐厅和公共交通都很近,步行即可到达。这让我在城市里穿梭变得轻而易举。
公寓本身很干净、舒适,并且配备了我住宿所需的一切。床很舒服,我很喜欢有小厨房和洗衣设施。
虽然部分装修有些过时,但这并没有影响到整个空间的舒适性和实用性。如果你正在布里斯班寻找一个地理位置优越又实用的住处,The Capitol Apartments 是个不错的选择。
酒店欢迎服务非常友好且乐于助人。房间干净整洁,设施一应俱全。地理位置优越,步行即可到达超市、体育场、娱乐场所、咖啡馆、餐馆、南岸公园和皇后街购物中心。
因为酒店不是24小时服务,我们去的时候刚好要下班,我们算是幸运能够拿到钥匙。电磁炉是坏的,我们去超市买了东西回来没法使用。总体觉得性价比不是太高。
在这里住宿的体验太棒了。房间很大,我们非常喜欢。