酒店回复: Dear Valued Guest,Thank you for your wonderful feedback! We're delighted to hear that you enjoyed our excellent location, spacious rooms, and beautiful view of the bay. It's also great to know that your family had a comfortable stay and that you appreciated our customer service.We apologize for any inconvenience caused by our cleaning service being unavailable after 4 PM. We will take your feedback into account as we look for ways to improve our services.Were glad you found the nearby restaurants and shops convenient, and we truly appreciate your kind words. We hope to welcome you and your family back for another great stay in the future!Yours,Mary RoseHotel Manager
4.0分
豪华双床房
家庭亲子
位置很好,下楼到处都是吃饭的地方,就是临路边晚上炸街的车多少有些影响睡眠。
房间很大,但比较潮湿,我们住了7天,到第3天的时候房间的湿度才稍微让人体感觉比较舒适了。
PS:健身房虽小五脏俱全,并且24小时开放
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酒店回复: Dear Brendadamowang,Thank you for taking the time to share your detailed feedback with us. We’re glad to hear that you enjoyed our convenient location, with easy access to surrounding restaurants, and that you found the room spacious. We also appreciate your positive comments about our 24-hour gym and its facilities.At the same time, we sincerely apologize for the inconvenience caused by the nighttime traffic noise and the initial humidity in your room. We understand how important a comfortable and restful environment is, especially during a longer stay. Your comments have been noted and shared with our team as we continue to look for ways to improve sound insulation and humidity control for our guests.We truly appreciate your balanced and constructive feedback, as it helps us enhance the overall guest experience. We hope to have the opportunity to welcome you back and provide an even more comfortable stay in the future.Yours,Mary RoseHotel Manager
酒店回复: Dear 109679****,Thank you for sharing your experience with us. We're glad to hear that you enjoyed the beautiful view and found our pricing reasonable. However, we sincerely apologize for the delays during check-in and any inconvenience caused by the timing of our housekeeping service. Your feedback is invaluable, and we will review our processes to ensure better efficiency and guest convenience.We also appreciate your comments about breakfast variety and will take them into consideration as we continuously work to enhance our offerings. Your insights help us improve, and we truly appreciate your time in sharing them. We hope to have the opportunity to provide you with a much-improved experience in the future.Yours,Mary RoseHotel Manager
4.5分
豪华三人间
家庭亲子
视野很好,虽非紧靠海边,但也足够近。
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酒店回复: Dear Xiaozhong,Thank you for sharing your feedback in regards to your recent stay with us.We are pleased to know that you appreciate the great view of the sea from the comforts of your room.We look forward to the opportunity to welcome you back at Bayview Hotel for another exceptional hotel experience.Yours,Mary RoseHotel Manager
酒店回复: Dear 6265****, Thank you for taking the time to share your experience. We're glad to hear that you enjoyed the spacious and bright room, as well as the large balcony and bathroom. It's also great to know that you found the breakfast filling and appreciated the ample parking options. We appreciate your feedback regarding the shower floor design and will take it into consideration as we strive to improve our guests' comfort. Your suggestion about renting a car is also valuable advice for future travelers. We hope to welcome you back for an even better stay in the future! Yours, Mary Rose Hotel Manager
酒店位置极佳,阳台可以直接面对整个海湾的风景。房间超大,两个双人大床,一家子住的很舒服。客服打扫也不错。就是过了下午4点后,就不能打扫了。附近有便利店,很多餐厅,日式或韩国菜居多。免税店也不远。很棒很棒!
位置很好,下楼到处都是吃饭的地方,就是临路边晚上炸街的车多少有些影响睡眠。
房间很大,但比较潮湿,我们住了7天,到第3天的时候房间的湿度才稍微让人体感觉比较舒适了。
PS:健身房虽小五脏俱全,并且24小时开放
性价比很高。
不过客房清洁时间有点尴尬,导致我旅行期间经常进出酒店,却一次也没赶上清洁,这有点可惜。
但泳池水很干净,总的来说还是很不错的。
酒店在山上,上去有点费劲,但如果只是过夜的话,这家酒店无可挑剔!旁边就是塔加达公园,所以可以很快过去玩!
地板和天花板都湿漉漉的,我还以为房间里是游泳池呢。
空调一直开着,但还是这样。
房间里还有蚂蚁……我真是太倒霉了,非常郁闷。
后来给我换了房间,作为补偿给了两罐饮料,哼!
[优点 | Pros]
* 视野绝佳:住在8楼,酒店建在山上,能将大海和迷人的夜景尽收眼底。
* 泳池观日落:傍晚在泳池里欣赏日落,美不胜收。
* 早餐:现做的煎蛋卷、法式吐司、水果和咖啡都很不错。
* ABC便利店:酒店旁边就有一家ABC便利店,买零食或饮料非常方便。
* 客服:工作人员反应迅速,总是面带微笑,非常友善。
* 餐厅:一楼的Delmonico餐厅,无论是口味还是服务都堪称一流,我们去了两次,下次一定还会再光顾。
* 奶茶店也不错:旁边的奶茶店也很好喝。
[缺点 | Cons]
* 严重的噪音问题:酒店旁边的海盗船和迪斯科转盘游乐设施,每晚直到10点都播放着震耳欲聋的音乐,还有各种尖叫声,让人非常不舒服。简直让人联想到韩国仁川的月尾岛,如果想度假放松,这里绝对要避开。
* 饮用水:住了四晚,但免费的饮用水只在第一天提供。虽然走廊有饮水机,但卫生状况实在不敢恭维。
房间风景优美,价格适中,但服务效率仍需加强:到下午三点的办理入住时间前台告知房间仍未准备完毕,等了许久才拿到房卡;入住期间负责房间清洁的工作人员晚上六点多才敲门询问是否打扫,客人大多都回房准备休息了。早餐品种单一,肉类多为罐头食品。
视野很好,虽非紧靠海边,但也足够近。
酒店在半坡上,属于二线海景房,早餐品种不多但能吃饱、住在二楼的4人房能看到小部分海,房间宽敞明亮,阳台、卫生间面积也算大,就是洗澡的地板没有挡水条导致洗澡水会喷到洗脸池下的地板,这点不太完美。停车场有室内外很多位置,建议租车方便出行。
打错字是3人房
酒店员工都非常友善。房间宽敞且干净。电视可以看YouTube,Wi-Fi也很稳定。
走廊是开放式的,感觉像公寓楼。酒店有洗衣房,可以用信用卡支付。洗衣机自动加洗衣液,所以不用自己买。有制冰机和饮水机。如果带着空瓶子,可以免费接水喝。不过,酒店临街,车流声有时会比较吵,而且背面好像是森林或灌木丛,所以有蚊子、蜜蜂和各种虫子。泳池感觉有点小,但有按摩浴缸。酒吧下午五点才开,所以在那之前,泳池边和酒吧区都没有工作人员。
客房服务人员傍晚就下班了,所以有需要最好提前联系。阳台和隔壁房间之间有公共空间,偶尔会听到说话声或闻到烟味。最大的问题是酒店的位置在一个坡上。去海滩需要爬三个坡。酒店附近有餐厅和ABC便利店。酒店里也有一个类似便利店的小商店,但商品种类不多。