酒店回复: Hi andrewdl7813FE, Thank you for taking the time to complete a review regarding your recent stay at Quality Hotel Bayside Geelong. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. We look forward to providing you with wonderful accommodations and experiences next time you are in town. Kind regards, Kevin Robe General Manager Quality Hotel Bayside Geelong +613 52447700
酒店回复: 尊敬的 Alman1212: 感谢您抽出宝贵时间来完成有关您最近入住吉朗湾边品质酒店的评论。您的反馈意见对我们很重要。请放心,我们会根据您的意见不断改进,以期为我们的客人提供最愉快的体验。目前,在我们完成大规模翻修期间,停车位有限,但一旦完成,我们将为客人提供一个大型地下停车场。我们希望很快能再次见到您。此致 Kevin Robe 总经理 Quality Hotel Bayside Geelong +613 52447700
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Our group of 14 had an extremely disappointing experience with this hotel. After checkout, the hotel accused us of stealing 8 bathrobes, which is completely false. What made the situation even more frustrating is that the number of allegedly missing bathrobes kept changing, as did the rooms they were supposedly taken from. Every time we contacted the hotel, we were given a different story. As a result of these false claims, our group has lost over $900, and despite multiple attempts to resolve the issue, the hotel has refused to cooperate or help in any meaningful way. There was no proof provided, no consistent explanation, and no willingness to fairly investigate the situation. On top of this, the staff were rude and dismissive, treating us like criminals rather than paying guests. The lack of professionalism and accountability from management was shocking. If you’re traveling with a group, be extremely cautious. Based on our experience, this hotel appears quick to make unsubstantiated accusations and unwilling to work toward a fair resolution. We would never stay here again and strongly advise others to look elsewhere.
1.0分
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I stayed at the bayside hotel on the 27/12/2025. The following day the hotel accused us of stealing and charged a total of $822 out of our bank accounts. I can assure you none of us stole anything and this hotel is a scam! Further, I would like to point out that Hamid was unclear on what rooms had missing robes and his accusations would change with each response. Each robe cost $74 and supposedly we took 8 (74 x $8 = $592). On top of the wrongful accusations they have also taken an addition $230. My group are currently trying to get this issue solved with the Room Division Manager however it is becoming extremely hard as Praneeth Kampa is failing to respond and provide evidence of the supposed stealing. Wouldn’t recommend this place to anyone!
5.0分
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We stayed here for a weekend getaway. I cannot fault this hotel, it’s beautiful! The staff are friendly, helpful and accomodating. The rooms are clean and new. The pool, sauna, gym are great! The restaurant serves lovely food. It’s about a 20 minute walk to Geelong waterfront beach area and about ten to local pubs. I would gladly come here again! Great value for money too!
阿瓦隆机场并没有我想象中那么近,所有像样的餐馆都晚上9点关门,而现在已经是晚上9点了,之后就什么都没有了。酒店里有个餐厅,但是需要提前预订🤔 说实话,这地方有点怪。不过房间很大,浴室很小。早餐还行,就是收音机里放着很吵的澳大利亚聊天或新闻,有点吵,我不太喜欢。
我和家人预订了一间两卧室的房间过夜。结果房间、工作人员和餐厅都让我非常失望。浴室天花板上到处都是霉菌,厨房也没打扫干净,砧板上和微波炉里还有食物残渣。抽油烟机很脏,迷你吧里的东西都过期了。主卧的墙纸发霉脱落了。整个房间都弥漫着一股霉味。餐厅价格贵得离谱,食物却难以下咽。一份没煮熟的澳洲肺鱼配几根薯条和几片生菜,淋了点沙拉酱,就要32澳元。我向前台反映了房间的问题,他们却说只能第二天早上转交给客房部处理。态度傲慢无礼,完全不帮忙!
大海就在马路对面。每天早晨,您都可以一边享用早餐一边欣赏日出。黑盐餐厅四周都是落地玻璃窗,您可以轻松地欣赏日出,还能看到车辆来来往往的熙攘景象。房间很宽敞。然而,物品价格相当高,就连矿泉水都要收费。最好从超市购买一些物品来补充迷你吧的储备。
我们在吉朗海滨品质酒店 (Quality Hotel Bayside Geelong) 度过了非常愉快的时光!他们甚至连一些小细节都考虑到了,让我们的住宿更加轻松愉快。酒店为我们准备了《星期日先驱太阳报》(Sunday Herald Sun) 的电视节目指南,还打印了一份全彩的 Foxtel 指南,供我们一周使用。我以前从未体验过如此周到的服务。黑盐餐厅 (Black Salt Restaurant) 的早餐也无可挑剔!床铺也非常舒适!我们上周末在这里住了两晚,非常享受!
我在菲利普岛停留并从索伦托港乘渡轮前往大洋路之前,在这家酒店住了一晚。这里很适合住一两晚,就像典型的美国旅馆一样。如果你住在人多的地方,可能会被安排到二楼的房间,这可能会有点不方便,因为你必须爬楼梯。如果没有车的话,这里离吉朗市中心有点远。
接待人员令人愉快且高效。我们的房间很干净,维护得很好,正如人们所期望的那样。我个人不喜欢“特大号”床。一个人需要一份外带午餐才能穿过它去拜访我心爱的人。但很舒服。每个房间都有一个阳台,但大多数房间都面向海湾,因此屋顶是主要景观。好处是你处于一个“漂亮”的区域,有漂亮的屋顶。餐厅享有海湾的美景。由于厨房关闭(6 月 23 日),因此提供精美的欧陆式早餐。 22 美元/头,烤面包和咖啡很有趣。住宿的缺点是电视接收时间很慢。基本看不下去了!好处是您可以将流媒体帐户连接到它。我的缺点是我没有。作为一个睡觉的地方我会再次入住。步行即可到达中央商务区和海滩,而且安静。
住了一晚,很舒服。酒店的位置很安静。缺乏停车位可能是一个问题,因此请确保尽早获得停车位,否则您可能需要将车停在街上。床很舒服,暖气很好用,浴室设施齐全。
Our group of 14 had an extremely disappointing experience with this hotel. After checkout, the hotel accused us of stealing 8 bathrobes, which is completely false. What made the situation even more frustrating is that the number of allegedly missing bathrobes kept changing, as did the rooms they were supposedly taken from. Every time we contacted the hotel, we were given a different story. As a result of these false claims, our group has lost over $900, and despite multiple attempts to resolve the issue, the hotel has refused to cooperate or help in any meaningful way. There was no proof provided, no consistent explanation, and no willingness to fairly investigate the situation. On top of this, the staff were rude and dismissive, treating us like criminals rather than paying guests. The lack of professionalism and accountability from management was shocking. If you’re traveling with a group, be extremely cautious. Based on our experience, this hotel appears quick to make unsubstantiated accusations and unwilling to work toward a fair resolution. We would never stay here again and strongly advise others to look elsewhere.
I stayed at the bayside hotel on the 27/12/2025. The following day the hotel accused us of stealing and charged a total of $822 out of our bank accounts. I can assure you none of us stole anything and this hotel is a scam! Further, I would like to point out that Hamid was unclear on what rooms had missing robes and his accusations would change with each response. Each robe cost $74 and supposedly we took 8 (74 x $8 = $592). On top of the wrongful accusations they have also taken an addition $230. My group are currently trying to get this issue solved with the Room Division Manager however it is becoming extremely hard as Praneeth Kampa is failing to respond and provide evidence of the supposed stealing. Wouldn’t recommend this place to anyone!
We stayed here for a weekend getaway. I cannot fault this hotel, it’s beautiful! The staff are friendly, helpful and accomodating. The rooms are clean and new. The pool, sauna, gym are great! The restaurant serves lovely food. It’s about a 20 minute walk to Geelong waterfront beach area and about ten to local pubs. I would gladly come here again! Great value for money too!