酒店回复: Hi Eileen, Thanks for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually work to improve our services and the overall guest experience. We truly regret that your recent experience with us fell short of your expectations. In order to better understand and address your concerns, please reach out to us. Your feedback will enable us to make the necessary adjustments to ensure that future guests experience an enhanced stay with us. Natalie#team6
3.0分
其他
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The room was clean. The heater is under the curtains and the curtains kept blowing upward and separating the 2 sections. Putting a rubber band on the 2 panels helped. The faucet handle came off. The shower door wouldn't stay closed.
1.0分
其他
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Worst lodging experience I have ever had. The room was cold. The desk clerk was helpful, brought us an extra quilt and adjusted the heater by turning it up to 85 degrees (75 degrees wasn't adequate) and setting the fan. We left it as she set it but it kept cycling on and off every few minutes. By 3:30 a m it felt as if it was 60 degrees. Called the desk and was offered option of changing rooms. Declined, as it was 3:30 a m. Asked for an electric heater. She found one, called someone for permission and brought it to the room. She said to ask about adjusting our rate. We did so when we checked out. We asked about it and were told we'd get a call. Got a call within 1/2 hour and were told that the problem was our fault - that we had set the heater wrong, so no adjustment to bill. We didn't set it. A staff member did. We lost sleep and were very uncomfortable for the night and were not even acknowledged for it. I will NEVER recommend Motel 6 to anyone. In addition, there was mold in the shower. I am very sensitive to mold and left the motel with a migraine. Willing to overlook the rundown outer appearance of the motel, as it did not affect our comfort or well being
4.0分
其他
Room was clean, no insects. Very small room but comfortable and what I needed. Graet TV channel selection!
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酒店回复: Hi Gary,Thank you for sharing your feedback. We’re pleased to hear you found the room clean, comfortable, and just what you needed. We’re also glad you enjoyed the TV channel selection. Your comments are appreciated, and we hope to welcome you again soon.Jeremy Ward #Team6
4.0分
其他
The AC blows directly into the bed. While the AC worked well, having it blow directly on you all night with thin blankets isn’t ideal…
凌晨3点左右到达酒店。办理入住后，去了房间。他们给我的第一个房间里有一只猫。（另一篇点评中提到了“猫房”）。我回到前台，前台服务员说那间房间里不应该有人，然后又给了我一间。二号房间的地板脏得要命。淋浴间的金属装置上满是硬水渍，看起来好像几个月没清洗过了。空调/暖气刚打开时有一股尿味。床单和毛巾都很干净。
房间最近重新装修过，很不错。房间里没有咖啡。前台说大堂有热咖啡。
第二天早上，大堂里一个人也没有，我用咖啡壶倒了一杯咖啡。肯定是前一天晚上剩下的。室温，味道很差。
该地点距离我们要观看比赛的赛道有 10 分钟路程。
一切都很好。我们没有遇到任何问题。如果有机会，我会再次入住。
装修精美，位于山上，环境安静。员工友好。会继续住在这里
房间标准，干净，但很小。附近有很多草地，可以遛狗。
The room was clean. The heater is under the curtains and the curtains kept blowing upward and separating the 2 sections. Putting a rubber band on the 2 panels helped. The faucet handle came off. The shower door wouldn't stay closed.
Worst lodging experience I have ever had. The room was cold. The desk clerk was helpful, brought us an extra quilt and adjusted the heater by turning it up to 85 degrees (75 degrees wasn't adequate) and setting the fan. We left it as she set it but it kept cycling on and off every few minutes. By 3:30 a m it felt as if it was 60 degrees. Called the desk and was offered option of changing rooms. Declined, as it was 3:30 a m. Asked for an electric heater. She found one, called someone for permission and brought it to the room. She said to ask about adjusting our rate. We did so when we checked out. We asked about it and were told we'd get a call. Got a call within 1/2 hour and were told that the problem was our fault - that we had set the heater wrong, so no adjustment to bill. We didn't set it. A staff member did. We lost sleep and were very uncomfortable for the night and were not even acknowledged for it. I will NEVER recommend Motel 6 to anyone. In addition, there was mold in the shower. I am very sensitive to mold and left the motel with a migraine. Willing to overlook the rundown outer appearance of the motel, as it did not affect our comfort or well being
Room was clean, no insects. Very small room but comfortable and what I needed. Graet TV channel selection!
The AC blows directly into the bed. While the AC worked well, having it blow directly on you all night with thin blankets isn’t ideal…