酒店回复: Good Afternoon, It was fantastic to read your review and learn how much you enjoyed your stay. We are happy that our location was perfect for your needs and helped make your visit a total success. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all our guests. Thank you very much for sharing your experience and we look forward to your return. Thank you again.
4.0分
其他
展开
Great suite, but tacky sales tactics!
Our suite was great. However, sending me to a sales desk to hold our parking pass hostage until I've heard your spiel on why fractional ownership is in my best interest was in EXTREMELY poor taste! I've spent my money to be here; don't take my precious personal time for granted.
展开
酒店回复: Thank you for sharing your experience — we’re truly sorry to hear about the frustration you encountered. While we’re glad you enjoyed the suite itself, the situation with the parking pass and sales pitch clearly missed the mark. Your time and comfort should always be respected, and we apologize for any pressure or inconvenience caused. We’re reviewing this internally to ensure future guests don’t feel the same way. Your feedback is invaluable, and we appreciate you bringing it to our attention.
4.0分
其他
展开
Leaf Peeping Trip
Parking was close to entrance and acceptable. All outdoor parking. Older property but in good condition. Fully stocked kitchen. Reported two maintenance problems, not of major consequence.
展开
酒店回复: Thanks for sharing your experience! 🍂 We're glad the location and amenities suited your leaf peeping adventure, and that the kitchen was well-stocked for your stay. We appreciate you reporting the maintenance issues—every bit of feedback helps us keep things in great shape. Hope to welcome you back for another scenic getaway!
5.0分
其他
We loved the full apartment. There was a large tub we both could soak in after a day of hiking. Easy access to the Kancamgus.
展开
酒店回复: Thank you for your wonderful review!We're so glad to hear you enjoyed the spacious apartment and found the large tub perfect for relaxing after a day of hiking. It’s great that our location made exploring the Kancamagus Highway easy and convenient. We hope to welcome you back for another refreshing getaway soon!
5.0分
其他
展开
Everything was excellent but when I checked in I was directed to go to the kiosk to get a tag for my car. I did not appreciate getting a sales pitch & asked to go to some seminar. Maybe a brochure would be better.
展开
酒店回复: Thank you for your thoughtful feedback.We’re delighted to hear that everything about your stay was excellent overall. That said, we understand your concerns regarding the check-in experience and the invitation to attend a presentation. While we do offer optional opportunities to learn more about our property, we appreciate that not all guests are interested, and your suggestion to provide a brochure instead is a helpful one.Your comments have been shared with our team, and we’re grateful for your input as we continue to improve the guest experience. We hope to welcome you back again soon!
5.0分
其他
展开
Our accommodations were five star. We were able to walk to the wedding at the RiverWalk . The bed was very comfortable and the space provided for the one bedroom suite was great!
展开
酒店回复: Thank you so much for your wonderful review! We're thrilled to hear that your accommodations exceeded expectations and that our location made attending the wedding at the RiverWalk convenient. It’s great to know you found the bed comfortable and enjoyed the spacious layout of the one-bedroom suite. We hope to welcome you back for another five-star experience soon!
5.0分
情侣出游
展开
Beautiful mountain view with access to local skiing, nature trails, dining, pubs, and other local activities. The room/condo had a pleasant cozy environment. A fully equipped kitchen, 2 full baths, jacuzzi tub in bedroom, fireplace living room and 2 atrium doors that lead to a cozy porch overlooking the pool and mountains!
展开
酒店回复: Thank you so much for your thoughtful review! 🌄 We're thrilled to hear you enjoyed the stunning mountain views and took advantage of the nearby skiing, trails, and local spots. It sounds like you made the most of everything the area has to offer!We're especially glad the condo felt cozy and well-equipped for your stay—from the jacuzzi tub and fireplace to the porch with that dreamy view. Creating a warm, relaxing space is exactly what we aim for, and it’s wonderful to know it hit the mark for you.Hope to welcome you back for another mountain escape soon!
5.0分
家庭亲子
Room was clean. The staff was very friendly and helpful. Within walking distance to shops
展开
酒店回复: Thank you for your kind review! We're so pleased to hear that you enjoyed the cleanliness of your room and found our staff to be friendly and helpful — providing warm hospitality is what we strive for. It's great to know our location made it easy for you to explore nearby shops. We hope to welcome you back again soon!
5.0分
家庭亲子
展开
So many places to eat breakfast, lunch and dinner within waking distance for most, the room was a large updated clean suite with 2 bathrooms and rain showers and huge bathtub in the master bedroom. They offer fresh coffee every morning. The pool is warm and the jacuzzi is huge! We’ll definitely be coming back next summer!
展开
酒店回复: Thank you so much for your kind words! We're thrilled to hear you enjoyed the spacious suite, the luxurious bathrooms, and all the nearby dining options — it sounds like you made the most of your stay!We're especially glad you loved the fresh morning coffee, warm pool, and oversized jacuzzi — those are guest favorites, and it's great to know they added to your experience.We can’t wait to welcome you back next summer! If there’s anything we can do to make your next visit even more memorable, just let us know.
5.0分
家庭亲子
展开
Nice property, middle of a beautiful town surrounded by mountains. The one bedroom apartment has all the amenities, living, bedroom, kitchen with dining, 2 full bathrooms, only missing was a balcony, some apartments do have, but ours didn’t. Make sure to choose the one with balcony if you would like. One other thing missing was the indoor pool, it was closed when we were there.
展开
酒店回复: Thank you for sharing your experience with us! We're thrilled to hear you enjoyed the property and its stunning location in the heart of the mountains. It’s great to know the one-bedroom apartment met your needs with its full amenities and spacious layout.We appreciate your helpful tips for future guests regarding the balcony selection and the indoor pool. We're sorry the pool was closed during your stay — we understand how disappointing that can be and are working to ensure it's available more consistently.We hope to welcome you back soon, and next time with a balcony view and a refreshing swim included!
房间设施齐全，适合我们一家人。
小床已经为我女儿准备好了，真是太感谢了！
Great suite, but tacky sales tactics!
Our suite was great. However, sending me to a sales desk to hold our parking pass hostage until I've heard your spiel on why fractional ownership is in my best interest was in EXTREMELY poor taste! I've spent my money to be here; don't take my precious personal time for granted.
Leaf Peeping Trip
Parking was close to entrance and acceptable. All outdoor parking. Older property but in good condition. Fully stocked kitchen. Reported two maintenance problems, not of major consequence.
We loved the full apartment. There was a large tub we both could soak in after a day of hiking. Easy access to the Kancamgus.
Everything was excellent but when I checked in I was directed to go to the kiosk to get a tag for my car. I did not appreciate getting a sales pitch & asked to go to some seminar. Maybe a brochure would be better.
Our accommodations were five star. We were able to walk to the wedding at the RiverWalk . The bed was very comfortable and the space provided for the one bedroom suite was great!
Beautiful mountain view with access to local skiing, nature trails, dining, pubs, and other local activities. The room/condo had a pleasant cozy environment. A fully equipped kitchen, 2 full baths, jacuzzi tub in bedroom, fireplace living room and 2 atrium doors that lead to a cozy porch overlooking the pool and mountains!
Room was clean. The staff was very friendly and helpful. Within walking distance to shops
So many places to eat breakfast, lunch and dinner within waking distance for most, the room was a large updated clean suite with 2 bathrooms and rain showers and huge bathtub in the master bedroom. They offer fresh coffee every morning. The pool is warm and the jacuzzi is huge! We’ll definitely be coming back next summer!
Nice property, middle of a beautiful town surrounded by mountains. The one bedroom apartment has all the amenities, living, bedroom, kitchen with dining, 2 full bathrooms, only missing was a balcony, some apartments do have, but ours didn’t. Make sure to choose the one with balcony if you would like. One other thing missing was the indoor pool, it was closed when we were there.