酒店回复: Thank you for taking the time to share your experience.We’re delighted to hear that you found your room well maintained and spacious enough for your family, and that the cleanliness of the carpets and overall environment met your expectations. It’s also wonderful to know our central location, close to shopping and dining options, added to the convenience of your stay.We truly appreciate your thoughtful feedback and look forward to welcoming you and your family back again soon.Warm Regards,Grant GrayDeputy General Manager
酒店回复: Thank you for taking the time to share such a detailed review of your stay.We’re pleased to hear that you found our location convenient, with easy access to tours, supermarkets, and the vibrant Chinatown area. It’s also wonderful to know that the room cleanliness met your expectations and that you appreciated the breakfast options, including the porridge.We sincerely appreciate your kind words about our team returning your clothing with care — attention to such details is something we take great pride in, and your recognition means a lot.Your feedback regarding our facilities and the room check process is also appreciated, and we will continue to review ways to enhance the overall guest experience.Thank you again for your thoughtful comments. We look forward to welcoming you back in the future.Warm Regards,Grant GrayDeputy General Manager
酒店回复: Thank you for sharing your detailed feedback.We’re delighted to hear that our front desk team provided attentive and considerate service, and that you appreciated their efforts to accommodate your room preferences.We also acknowledge your observations regarding the room size and layout. Some of our rooms are designed for accessible use, which can impact the configuration and feel of the space. Your comments regarding the pool size and the hotel entrance have been noted and shared with our team.We’re pleased you enjoyed the vibrant surrounding area with its cafés and shopping options, and we appreciate you highlighting both the positives and areas for improvement.Warm regards,Grant GrayDeputy General Manager
酒店回复: Thank you for taking the time to share your wonderful feedback.We’re delighted to hear that you enjoyed the spacious comfort of your suite and the convenience of having cooking facilities available. It’s great to know the nearby dining options — especially the steakhouse downstairs — added to your overall experience and made your stay even more enjoyable.Our central location certainly makes it easy to explore the city, and we’re so pleased this convenience enhanced your visit.We truly appreciate your kind comments and look forward to welcoming you back again soon.Warm Regards,Grant GrayDeputy General Manager
评论说酒店很旧，但我觉得保养的非常好，地毯没有污渍，也没有霉旧的味道。一家三口出行，面积非常足够。而且地理位置非常优越，5分钟之内都有商业区，非常便捷。
酒店的地理位置不错，报的一日游团在温莎酒店门口集合，走过去就几分钟的路程。周边红苹果和绿苹果超市都有，也是步行能达，唐人街也不远，晚上非常热闹。酒店设施确实比较旧了，但卫生还算干净，早餐一般般，但是能吃饱吧，意外的还有粥提供。退房的时候因为付的现金押金，需要检查完房间才可以退钱离开，所以等了一会，查房后发现有件衣服拉在房间里没拿，工作人员拿下来的时候帮我折的整整齐齐还双手奉上，非常感谢！
服务：服务挺好的，前台非常热情，甚至还会问我有没有倾向的房间号或者想避免的数字态度非常好。
环境：但是整体的房间大小非常小，给我的房间应该是残疾人的房间厕所空间非常大，但是我不是很喜欢这层楼中间有非常多的房间。
设施：有健身房和游泳池，但是游泳池非常小，几乎不是用来游泳用的。
这个酒店的入口是一个相当于一个胡同里的比较难找周边的话其实东西都挺多的咖啡店啊，什么逛街的都很齐全。
酒店房间很大的套间，很舒服，可以自己做饭吃，但是周边很多饭店，楼下有家牛排餐厅，下楼就到，好吃，可以直接点餐，出门很方便
要选住新装修的房间哈。酒店各方面都不错，酒店也提供收费停车，停车场只隔着一条街密码进出，没记错的话是40刀一天，但是晚上停车场关闭。这个酒店最好地方是位置好，去城里打卡的地方都可以步行。如果不住这个酒店也建议住柯林斯街。
位置非常方便，City主要景点步行即可，免费电车站很近，距离澳洲两大超市Coles和Woolworths走路也不远，就在图书馆旁。我订的房有微波炉、热水壶等，超市食物加热方便。房间两个人足够用了。携程大洋路报小团酒店门口可接。总体，房间虽然有年头了，但要啥自行车啊够用挺好的。早餐挺好的，入住办理基本英语还是要的。
上面图片搞错了，不是那个酒店。见以下图片。
这家酒店对我们来说再完美不过了。地理位置非常便利，就在免费电车区内。恒温泳池太棒了！厨房和洗衣设施让带着小朋友旅行的我们省心不少。
这是我有史以来最糟糕的酒店体验！！千万别把你的信用卡信息给他们，因为他们会随意扣费！
入住时，他们向我收取了400澳元的押金，这很合理。但退房后我查了信用卡，发现又被扣了300多澳元。我们回去亲自问了前台，他们说是房费。我告诉她我们已经通过Trip.com预订并支付了，她却说找不到付款记录，但会退款。结果她不但没退款，反而又扣了我700多澳元！这导致我的信用卡透支了，卡上总共有1500多澳元的错误扣款！他们最好赔偿我因这些荒谬交易可能产生的利息。
当我打电话给前台时，他说会在5分钟内回电并发送退款确认邮件，但我等了20分钟，既没有邮件也没有回电！他们一点都不可信，就是想扣多少就扣多少！
这个品牌在我心里算是彻底完蛋了！
一开始给我一个套房 不喜欢套房要爬进浴缸然后淋浴 水直接冲我鼻子里…后来换回大床房好多了 感觉是新装修的房间
我非常喜欢这次住宿，下次还会再来。房间很干净，设施一应俱全。我也很喜欢酒店的内部装潢和走廊设计。泳池很棒，也很干净。地理位置很好，离好几个电车站都不远。而且，从这里步行去整个市中心区域也很方便。