Property was very clean and comfortable. A little dated and no dishwasher! It suited our purpose, a lovely big balcony! Wish it was small pet friendly!
5.0分
情侣出游
We really enjoyed our stay and close to wvwrything shops restaurant and water.
4.0分
其他
Clean room. Saw no staff. Two brief phone calls.
3.0分
其他
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The unit was quite small, especially with the couch in the middle of the room.
No outlook, only over other buildings.
There was no one there to greet you or to help you during your stay, everything was DIY.
No information on unit or surrounding area.
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酒店回复: Hi Marjorie,It seems that your stay didn't quite meet your expectations.The room you booked is actually quite a large motel room and provides seating area for guests to relax. Guests can book a bayview room if a nice view is a priority.Our online guest guide provides a heap of tourist and area information, and we are located directly opposite the tourist informaiton centre.Whilst we do not provide a reception office, our cleaning staff are on site daily and our guest service team are just a phone or text message away. Our team would have been happy to provide assistance had you contacted us.All the best.Nelson Towers Motel & Apartments
5.0分
朋友出游
Great place to stay. Excellent location.
2.0分
其他
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You get what you pay for with this room.....Except for the cockroaches.
Pool was good, good parking and location.
The room needs to be renovated, I didn't know shower curtains were still a thing?!.
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酒店回复: Hi Skye,We are disappointed that your stay did not meet your expectations.You werre allocated the accessible room, which has a show curtain rather than screen to provide better accessability.Our property is a little bit older, hence we are only a 3 star property (self rated).We will check the room for any bugs and treat as needed.RegardsNelson Towers Motel & Apartments
4.0分
其他
The cistern in the toilet was running all the time and the shower head is mounted to high .
2.0分
其他
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Disgusting
Awful. Room had not been cleaned for quite some time. There was thick dust in top of the headboard. Dust inside the shelves to put clothes. Bathroom was filthy. There was still toothpaste spit on the tap. Someone else's hair. The floor behind front door you could see had not been cleaned with bits and dust. So disappointed with this room. With no one on reception more difficult to inform anyone. Spoilt my stay in Nelson Bay.
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酒店回复: Hi,We are disappointed that your stay did not meet your expectations. The room was cleaned the day before your arrival and checked again that day. We apologise if any thing was overlooked and our usual standard were not meet.RegardsNelson Towers Motel & Apartments.
位置非常便利，酒店内设有停车场。酒店管理人员易于联系，并能及时告知酒店相关事宜。一次愉快的住宿体验。
网上自筹酒店
没有前台，自动车库门前网上自助入住手续繁琐，酒店门前没有停车位，房间和露台简陋
Property was very clean and comfortable. A little dated and no dishwasher! It suited our purpose, a lovely big balcony! Wish it was small pet friendly!
We really enjoyed our stay and close to wvwrything shops restaurant and water.
Clean room. Saw no staff. Two brief phone calls.
The unit was quite small, especially with the couch in the middle of the room.
No outlook, only over other buildings.
There was no one there to greet you or to help you during your stay, everything was DIY.
No information on unit or surrounding area.
Great place to stay. Excellent location.
You get what you pay for with this room.....Except for the cockroaches.
Pool was good, good parking and location.
The room needs to be renovated, I didn't know shower curtains were still a thing?!.
The cistern in the toilet was running all the time and the shower head is mounted to high .
Disgusting
Awful. Room had not been cleaned for quite some time. There was thick dust in top of the headboard. Dust inside the shelves to put clothes. Bathroom was filthy. There was still toothpaste spit on the tap. Someone else's hair. The floor behind front door you could see had not been cleaned with bits and dust. So disappointed with this room. With no one on reception more difficult to inform anyone. Spoilt my stay in Nelson Bay.