酒店回复: Good afternoon, guest,Thank you for sharing your feedback. We’re delighted to hear you enjoyed the spacious bed and found our location so convenient, with easy access to public transport, shopping centres, and supermarkets right at our doorstep. It’s great to know this made getting around the city so easy. We hope to welcome you back again soon.Kind regards,Thomas
酒店回复: Good evening, GuestThank you for taking the time to share your honest feedback.We’re pleased to hear you found our location convenient and safe. We apologize for the housekeeping and soundproofing issues you experienced, as well as the limited room amenities. Your comments are important to us and will be used to help improve our services. We appreciate your understanding and hope to welcome you again in the future.Thank youKind regards,Puput
酒店回复: Good evening, Guest,Thank you for taking the time to share your feedback! We’re delighted to hear you enjoyed our convenient location near Chinatown, Central Station, and nearby cafés and attractions. It’s great to know check-in was smooth and that you found the hotel quiet and comfortable.We appreciate your stay with us and hope to welcome you back again soon.Kind regards,Thomas
酒店回复: Good evening, Guest,We truly appreciate your kind words and are pleased to hear you had such a positive experience. We look forward to welcoming you again on your next visit.Kind regards,Thomas
酒店回复: Good evening,Thank you so much for your outstanding review and perfect scores!We're delighted that you enjoyed our convenient location near the Chinatown tram station and appreciated the lively, safe surroundings. It’s also wonderful to hear that you found our front desk service friendly and the layout offering a sense of privacy. Your kind words truly mean a lot to us.We look forward to welcoming you back on your next visit!Thank you.Kind regards,Puput
酒店回复: Good evening, guest,Thank you for sharing your experience with us. While we're glad you found the space suitable for a short stay, we're very sorry to hear about the issues you encountered with the bathroom amenities, cleanliness, and overall room comfort. This is certainly not the standard we aim to provide. We take your comments seriously and will address them with our housekeeping and maintenance teams to ensure these concerns are resolved. Your feedback is invaluable in helping us improve, and we hope to have the opportunity to offer you a much better experience in the future.Kind regards,Thomas
床很大 两个女生睡觉妥妥够了
地理位置优越,酒店大门出去就是L2L3站台,去哪里都很方便,距离超市和商场都近
黑店,大家避雷,对华人不友好,环境阴暗,房间小,向内的窗户,乱收费。
最恶心的是,退房后取行李时,酒店说要收取90澳元的清洁费,理由是发现地毯脏了,这个明显就是服务员故意把泡面弄翻到地毯上,造成故意收费。因为我们要赶飞机,也没有时间和他们理论,必能挨宰,请国人避雷。
客观地说,地理位置很好,去机场,动物园,circular quay都很方便,也很安全。
但另一方面,房间的清洁做得很一般,每天洗手台和地板上水渍是不会处理的。房间的设施,就是几乎没有可以挂衣服的地方。
房间隔音很不好,走廊和隔壁房间讲话都听得清清楚楚,如果隔壁不吵的话就还好。因为这个价格也不贵,所以我觉得就是一个正常性价比的房子。
避雷!!避雷!!退房的时候一定要检查账单昨天写评论的时候还在等refund退款。今天等来了一个无语。入住的时候会和你说现在订的话只要20澳币,我定了一天,真的没有什么吃的,如照片。然后退房的时候我笑了,还好我没走远,扣了我65aud。我在hay market吃完饭直接上去问她这个钱怎么回事,他说我买了两份。两份也不是65啊哥。然后我把手机里每一天拍的早餐的照片给他看,她就说那我们经理才能退。好了,我回国了,过了两天,发现他还是收了25aud,还加上税费一共26.88。因为我的卡是美元卡,要转一下就会显示了。给大家避大雷!!
靠近唐人街,楼下就是星巴克和中央车站。入住比较迅速还比较安静,离悉尼大学也比较近,对面就是海港城。挺方便
非常不错不错的酒店房间很干净整洁,非常喜欢这家酒店,环境也很好,服务也很好,下次还会选择这家酒店棒棒的
你得提前在线办理入住,到了酒店还得在自助机上再办一次,旁边的工作人员却爱搭不理,一点也不热情。这互动体验很不好,完全没有受到欢迎的感觉。房间墙壁很薄,走廊上任何一点动静都听得一清二楚,床也特别软,一躺就陷下去了。
离唐人街电车站非常近,交通便利,去市区的景点都非常近。酒店周边很热闹,晚上出行也比较安全。前台很nice,前台位于二楼,隐私性比较好。
酒店地理位置优越,离轻轨站和唐人街只有几分钟的步行路程。不过,这家酒店的服务还有待改进。
卫生状况尚可,但我们入住时房间里相当多灰尘。第二天我们没有得到客房清洁服务,因为他们说我们在早上9点到下午3点期间挂了“请勿打扰”牌。然而,这让我们很意外,因为我们大约中午12点出去吃午饭时,挂的是清洁牌,然后下午2点左右回来取东西时,发现没有客房服务员来过。那个门牌设计也很糟糕,如果有人沿着走廊走得快一点,它就会翻到另一面。
总之,等我们晚上回到酒店时,他们说已经无能为力了,因为客房服务员都下班了。
另外需要注意的是,楼下有一家餐厅/酒吧。晚上(大约晚上11点到凌晨2点)会非常吵闹,你甚至能感觉到楼下的震动。如果你投诉,他们会派保安下去要求他们把音量调低。
唉,后来酒店相连的餐厅发生了火灾,为了安全起见,我们不得不在凌晨3点撤离酒店。
太小都不算缺点了凑合住一晚
床是拼的
几块钱一大瓶的中国产thank you沐浴露居然洗澡的时候发现一点也挤不出来 这是客房部的失职
床垫子不太好 有点塌 像水床
厕所墙面卫生做的很差看起来没做到一客一擦
门叮当的 隔音太差 隔壁开门以为我门都开了
房间非常不干净,被子是脏的。我跟前台说了这个问题之后,前台没有道歉,只是又给了我一床被子让我自己换;床单也很脏,沙发床有一股很浓的咖啡味,像是有人把咖啡洒在了上面一样……这让我非常失望。