酒店回复: Thank you very much for the review and we hope to see you again sometime soon! Warm regards Mercure Daventry Team
4.0分
其他
Friendly staff, clean room.
Not enough light in the bedroom. It's very dark when trying to get ready when its dark outside
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酒店回复: We very much appreciate your comments regarding your stay at the Mercure Daventry Court Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Mercure Daventry Team
3.0分
商务出差
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Improve food & room bathrooms, otherwise ok
Good: Lots of free parking, good location for transport links, quite a large hotel, good efficient check-in, spacious modern bedroom with comfy bed and sockets/charging next to bed
Bad: Lobby/bar area a bit lifeless, food very average, room bathroom needed updating, stains on the room carpet, slow wi-fi
Overall not bad
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酒店回复: Thank you very much for the review and sincere apologies not everything was to your liking, but we hope to see you again sometime soon! Warm regards Mercure Daventry Team
2.0分
情侣出游
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Greeting from
Reception was exceptional . The whole experience went downhill from there . Greeted after checking in by a sign stating Swimming pool out of action due to breakdown . A long walk down winding corridors and steps ensued to reach our rooms . The bathroom door was heavily marked and dirty all mouldy grout had been attempted to be sealed over with mastic ( very poorly ) . Cleanliness was far from good in the bathroom and likewise in the room . Carpet was very stained and dirty . Thankfully the bedding was indeed clean .
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酒店回复: Thank you very much for the review and feedback, we sincerely apologies for the areas you have highlighted we hope to see you again sometime soon! Warm regards Mercure Daventry Team
3.0分
其他
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OK - but there are some comfort and service issues
I recently stayed at the Mercure Daventry Court Hotel and found the experience to be a mix of positives and areas for improvement.
On the positive side, the location is very convenient, especially for those attending events in the area. The staff were friendly and welcoming throughout my stay, which I appreciated.
However, the check-in process was slower than expected, with a noticeable queue that didn’t move very quickly. My room was unfortunately quite cold, and despite raising this with the staff, the issue wasn’t resolved during my stay. Additionally, the bed was not particularly comfortable, which made it difficult to get a good night’s sleep.
There was also a noisy event taking place in the hotel that evening, which affected the overall atmosphere and made it hard to relax.
Overall, while the staff and location are definite strengths, there are some comfort and service issues that need attention to make this a more enjoyable stay.
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酒店回复: We very much appreciate your comments regarding your stay at the Mercure Daventry Court Hotel. It is always a pleasure to receive positive as well as constructive feedback, We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Daventry Team
3.0分
其他
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Good location for where we were visiting. Bed had lumps and was uncomfortable. Website suggested free use of pool but actually it was 10 pounds each per visit. Signs in parking lot also demanded daily parking fee. Reception stated that was what they hoped but parking was actually free. Service in bar was good albeit expensive and pay machine suggested tipping.
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酒店回复: We very much appreciate your comments regarding your stay at the Mercure Daventry Court Hotel. It is always a pleasure to receive positive as well as constructive feedback, We will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mercure Daventry Team
3.0分
家庭亲子
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Slightly dated decor, the property is vast and we were put in rooms that seemed the furthest away from the main building. Despite it seeming very quiet and there were only a handful of guests. The rooms and corridors could do with modernising. There were some stains on the carpet and a lampshade in one of our rooms. There were no issues with the breakfast with reasonable choice. I would suggest the hotel is more 3 star plus rather than 4.
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酒店回复: Thank you for the review of our hotel! We have noted your constructive comments but are glad that overall you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Daventry Team
5.0分
其他
Excellent stay. Receptionist was very helpful and friendly. Room was lovely and bed very comfortable
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酒店回复: Thank you so much for the fantastic review, warm regards Mercure Daventry Team
这家酒店非常明亮。提着行李上下楼梯去房间有点困难,除非能预订无障碍房间,否则我不会再选这家。餐厅的厨师Ken非常棒,他满足了我的素食需求,人也很友好,服务一流。
住宿体验不错,绝对推荐。我是来出差的。
还不错
Friendly staff, clean room.
Not enough light in the bedroom. It's very dark when trying to get ready when its dark outside
Improve food & room bathrooms, otherwise ok
Good: Lots of free parking, good location for transport links, quite a large hotel, good efficient check-in, spacious modern bedroom with comfy bed and sockets/charging next to bed
Bad: Lobby/bar area a bit lifeless, food very average, room bathroom needed updating, stains on the room carpet, slow wi-fi
Overall not bad
Greeting from
Reception was exceptional . The whole experience went downhill from there . Greeted after checking in by a sign stating Swimming pool out of action due to breakdown . A long walk down winding corridors and steps ensued to reach our rooms . The bathroom door was heavily marked and dirty all mouldy grout had been attempted to be sealed over with mastic ( very poorly ) . Cleanliness was far from good in the bathroom and likewise in the room . Carpet was very stained and dirty . Thankfully the bedding was indeed clean .
OK - but there are some comfort and service issues
I recently stayed at the Mercure Daventry Court Hotel and found the experience to be a mix of positives and areas for improvement.
On the positive side, the location is very convenient, especially for those attending events in the area. The staff were friendly and welcoming throughout my stay, which I appreciated.
However, the check-in process was slower than expected, with a noticeable queue that didn’t move very quickly. My room was unfortunately quite cold, and despite raising this with the staff, the issue wasn’t resolved during my stay. Additionally, the bed was not particularly comfortable, which made it difficult to get a good night’s sleep.
There was also a noisy event taking place in the hotel that evening, which affected the overall atmosphere and made it hard to relax.
Overall, while the staff and location are definite strengths, there are some comfort and service issues that need attention to make this a more enjoyable stay.
Good location for where we were visiting. Bed had lumps and was uncomfortable. Website suggested free use of pool but actually it was 10 pounds each per visit. Signs in parking lot also demanded daily parking fee. Reception stated that was what they hoped but parking was actually free. Service in bar was good albeit expensive and pay machine suggested tipping.
Slightly dated decor, the property is vast and we were put in rooms that seemed the furthest away from the main building. Despite it seeming very quiet and there were only a handful of guests. The rooms and corridors could do with modernising. There were some stains on the carpet and a lampshade in one of our rooms. There were no issues with the breakfast with reasonable choice. I would suggest the hotel is more 3 star plus rather than 4.
Excellent stay. Receptionist was very helpful and friendly. Room was lovely and bed very comfortable