酒店回复: Dear guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Fabio - Assistant Manager.
酒店回复: Dear Guest,Thank you for taking the time to share your feedback with us. We are sorry to hear that some of our facilities did not meet your expectations, and we sincerely appreciate your comments regarding the condition of the room and amenities. Your feedback is very valuable and helps us identify areas for improvement.We are glad, however, that you enjoyed our convenient location and parking facilities. We hope to have another opportunity to welcome you back in the future and provide you with an improved experience.Warm regards,Mantra Chatswood Team尊敬的客人,感谢您抽出时间与我们分享您的入住感受。很遗憾我们的部分设施未能达到您的期望,非常感谢您对房间状况和设备的宝贵意见,这将帮助我们不断改进。同时我们很高兴得知您对酒店的地理位置和停车设施感到满意。希望未来有机会再次欢迎您的光临,并为您带来更好的入住体验。诚挚问候,Mantra Chatswood Team
酒店回复: Thank you for taking the time to tell us about your experience at the Mantra Chatswood. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Mantra, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
5.0分
一室房
独自旅行
非常好交通便利地理位置好
展开
酒店回复: 非常感谢您抽出时间分享您的评价!我们很高兴您对酒店的交通便利性和地理位置感到满意。能够为您的出行带来便利,是我们一直努力的方向。期待在不久的将来再次欢迎您的光临,祝您一切顺心!warm regards,Mantra Chatswood Team
周边非常方便很多餐馆和超市,距离车站5分钟的距离
房间整体特别老旧,最原始的烤箱和洗衣机,设施都很一般。从上面放衣服的那种,卫生也一般,被子就是两张床单布,地理位置很好,停车100人民币一天。
房间挺大的,卫生一般也不差。交通非常方便,但因为房间在二楼,多少有些声音,整体还是很满意的
酒店位置很方便 走过对面就是 Chatswood 的火车站 而且 楼下也很多的士! 但是酒店比较旧 有一段历史 如果出差的话 我觉得可以住 但是带小朋友就不太好 ! 洗澡的水忽冷忽热 设备也比较旧 不太推荐! 可以考虑隔壁的 Meriton 之前住过更加干净比较新!
非常好交通便利地理位置好
酒店位置还行,靠近火车站,但是靠近路边,很吵,可以说完全没有服务,幸亏自己带了浴巾,卫生间的毛巾肉眼可见的污渍,被子上好几处污渍血渍,住了两周只打扫过两次卫生,housekeeping更是素质极低,而且必须早晨10点退房,根本不能商量到12点退房,我们10点退房后一直在前台坐着,并未离开酒店,前台非常小,只有一个沙发茶几,也只有我们一家人坐在这边,然而当12点忽然想起收拾行李忘记打开房间壁橱,遗忘了一个黑色小包,里面装着电脑充电线和转换插头,还有两套舞蹈表演服,仅仅退房2小时且并未离开酒店的情况下,后马上回房间去找,卫生已经打扫完,东西却全都不见了,工作人员并未主动归还,前台也并未积极配合寻找,我回到国内继续打电话去找,前台让发email,等待一天仍然没有任何回复,住了几十年酒店,第一次遇到丢东西不归还的,这个酒店能不住还是不要住了,惨痛教训
朋友去酒店前台,帮我找到了丢失的物品
干净整洁,各项设施都很棒
是和sofitel,novotel一个集团下的,房间比较宽敞舒适,但是没有洗漱用品和拖鞋这在澳洲酒店里是很正常的。交通便利和附近的各种餐厅和便利店都是这个酒店值得加分的地方
酒店地段好,是临时订的,赶上Chatswood的好几家酒店都满房了,所以价格比平时高出好多,总体性价比不高。
位置绝佳,房间很大但是看起来有点旧了。