离 Central 和 Museum 站略远,但配套的早餐非常好,扫码点餐,需支付一定费用,但很快就可以送到房间内,超棒。附近还有一家中餐馆,周边环境挺好的!
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酒店回复: Hi There, We appreciate you taking the time to share your experience. We are glad to hear you enjoyed your stay with us and we hope to see you again in future. Warm regards, Veriu Central team
酒店回复: Hi There, We are disappointed to hear that you did not enjoy your stay with us. It is with regret to find that you have experienced some cleanliness issues in your room and for this we sincerely apologise.When it comes to cleanliness, there is no excuse for anything less than excellence in standards. Please rest assured that your feedback will be passed onto our housekeeping management to ensure that this does not happen again.Again, we apologise and appreciate you taking the time to share your feedback. Kind regards, Veriu Central Team
酒店回复: Hi Xueyingjing, Thank you for taking the time to share your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you again. Warm regards, Veriu Cental Team
酒店回复: Hi There, We are so happy to hear that the team was able to provide such great service. We are so sorry to hear that the bedsheets were stained and we sincerely apologise for this. Please rest assured that we have passed your feedback onto our housekeeping management to investigate and ensure that this does not happen again. We appreciate you taking the time to share your feedback and we hope to welcome you back in future. Best regards, Veriu Central Team
4.2分
微型大床房
独自旅行
原文
翻译由AI提供
地理位置优越,服务也很周到。不过卫生方面相对来说有点遗憾,灰尘有点多。
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酒店回复: 您好,
感谢您抽出时间与我们分享您的反馈。
得知您的房间满是灰尘,我们深感抱歉。我们诚挚地向您道歉,并感谢您告知我们此事。
请放心,我们会将您的反馈转达给我们的客房服务团队,以确保此类事件不再发生。
我们很高兴听到您对我们的位置和服务感到满意。
此致,
Veriu Central 团队
酒店回复: Hi There, We appreciate you taking the time to share your feedback with us. We are sorry to hear that you experienced some issues in your bathroom. We thank you for bringing this to our attention. Please rest assured that we have now passed this onto our Housekeeping management and have had pest control in to rectify the situation. We are glad to hear that you enjoyed the rest of your stay. Again, we sincerely apologise for the issues you have experienced. Kind regards, Veriu Central Team
酒店回复: Hi Queenieye, Thank you for taking the time to share your feedback with us. We are disappointed to hear that we did not meet your every expectation and for this we sincerley apologise. We are sorry to hear about the fridge not being clean and the WIFI not working. Thank you for bringing this to our attention, we will be sure to make sure that this is rectified as soon as possible. Please rest assured that your feedback will be used to help us continually improve our overall experience. Kind regards, Veriu Central Team
离 Central 和 Museum 站略远,但配套的早餐非常好,扫码点餐,需支付一定费用,但很快就可以送到房间内,超棒。附近还有一家中餐馆,周边环境挺好的!
几第一晚入住就想换酒店了,卫生间出现过三只蟑螂,咖啡机旁边也出现过小强,整晚都睡得不舒服。地毡旧旧的,好像欧洲的老酒店。卫生不行。除了地理位置好,几乎一无是处。
住得还不错,但丢失物品的事一直没回复。
我9月9日退房(203房间),当天和10日都发邮件到veriucentral@veriu.com.au询问我丢失的大疆Osmo Pocket(只有机身),邮件里还附了照片。截至9月11日,依然没有收到任何回复。这次入住体验还行,但对遗失物品的处理后续服务有待加强。
用房券入住的酒店,性价比非常高。房间很小很紧凑,但十分干净,适合白天出去玩,只晚上睡一觉那种。距离澳洲博物馆比较近。房券显示可以入住两人,我一大二小入住也没有额外收费。
房间非常小,卫生做得比较差,都是灰。
但是服务人员态度比较好,一开始分了一间1楼的昏暗的房间,后来不满意很好心的给我换了一间明亮的房间。我东西比较多,前台小哥还帮我忙拎箱子,带我看房间。
总体来说,作为中转还是可以的,但是不适合长住。
对于单人住一晚来说,这里很不错!房间虽小但很舒适,前台的Aaron也非常友好热情。
前台的工作人员非常非常非常热情!这个房间是用来当钟点房的,因为晚上要去赶车,but房间的卫生状态感觉一般呢,被单上有看上去像月经的血迹还有一些头发灰尘,别的还行。酒店的设施是齐全的,相比其他酒店属于性价比还不错的地方。
地理位置优越,服务也很周到。不过卫生方面相对来说有点遗憾,灰尘有点多。
酒店位置非常优越,接待大厅氛围和装饰也特别喜欢,床上用品和浴巾很干净,餐厅也很好。特别强烈建议酒店注重卫生间小虫子的大问题,住两个晚上可以用可怕来形容。我住的221房间,恐怖的回忆。可以随时联系我核实情况
优点:最大的优势是靠近地铁/火车站,机场到酒店很方便,但是不在景点中心,算是市中心边缘的位置,
需要注意的问题:1.工作人员的态度参差不齐,入住和退房当天的工作人员态度很好,但是其他晚上的有几个工作人员态度一般,前台的位置感觉还是需要稍微热情一点的好沟通,或者需要训练提升一下工作专业度
2.我住的房间淋浴只有一个头顶的花洒,没有可以手持的那种,导致每次洗澡都必须要洗头……很不方便
3.房间只有浴室有垃圾桶,这个非常不合理
4.冰箱的那个柜子下面很脏,因为当时买的矿泉水歪了一下洒了一点出来于是我去擦干净,结果没想到冰箱柜那个地方擦的都是黄色的,搞得我后面摸哪都要再洗一遍手
4.WiFi贼差,晚上用的人多了就直接会断网自动用手机的流量