酒店回复: Hi There, We appreciate you taking the time to share your experience. We are glad to hear you enjoyed your stay with us and we hope to see you again in future. Warm regards, Veriu Central team

酒店回复: Hi There, We are disappointed to hear that you did not enjoy your stay with us. It is with regret to find that you have experienced some cleanliness issues in your room and for this we sincerely apologise.When it comes to cleanliness, there is no excuse for anything less than excellence in standards. Please rest assured that your feedback will be passed onto our housekeeping management to ensure that this does not happen again.Again, we apologise and appreciate you taking the time to share your feedback. Kind regards, Veriu Central Team

酒店回复: 您好！ 感谢您抽出时间与我们分享您的反馈。 我们很高兴听到您入住愉快。对于您邮件的回复延迟，我们深感抱歉。 我们很高兴我们的团队能够找到并帮助您找回丢失的物品。 期待再次见到您。 此致， Veriu Central 团队

酒店回复: Hi Xueyingjing, Thank you for taking the time to share your feedback. We are so happy to hear that you enjoyed your stay with us. We hope to see you again. Warm regards, Veriu Cental Team

酒店回复: Hi There, We are sorry to hear that we have not met your every expectation during your stay with us and for this we sincerely apologise. We are disappointed to hear that our cleanliness was not up to our high standards we aim for. Thank you for bringing this to our attention. One of the benefits of our hotel is that we offer a range of room types. Perhaps one of our comfy king rooms that are a larger room category than our Micro rooms would be more suitable for your requirements. Again, we apologise and thank you for providing your feedback. Rest assured that your feedback will be used to better our overall service. Best regards, Veriu Central Team

酒店回复: Dear Sally,Thank you for taking the time to share your feedback with us. We’re truly sorry to hear that the initial room and cleanliness did not meet your expectations, and we appreciate you bringing this to our attention. Please accept our apologies for the inconvenience caused.We’re glad to know that our team was able to assist you promptly by relocating you to a brighter room and helping with your luggage, and it’s reassuring to hear that their friendliness made a positive difference during your stay.Your comments regarding room size and suitability for longer stays are well noted, and we will be reviewing your feedback with our housekeeping and operations teams to ensure improvements where possible.Thank you again for staying with us and for your honest feedback. We hope to have the opportunity to welcome you back and provide you with a more seamless experience in the future.Kind regards,The Veriu Central Team

酒店回复: 您好，GanAlexander， 很高兴您在我们这里度过了愉快的时光。 我们很高兴Aaron能够提供优质的服务。 希望很快再次欢迎您。 此致， Veriu Central团队

酒店回复: Hi There, We are so happy to hear that the team was able to provide such great service. We are so sorry to hear that the bedsheets were stained and we sincerely apologise for this. Please rest assured that we have passed your feedback onto our housekeeping management to investigate and ensure that this does not happen again. We appreciate you taking the time to share your feedback and we hope to welcome you back in future. Best regards, Veriu Central Team

酒店回复: 您好， 感谢您抽出时间与我们分享您的反馈。 得知您的房间满是灰尘，我们深感抱歉。我们诚挚地向您道歉，并感谢您告知我们此事。 请放心，我们会将您的反馈转达给我们的客房服务团队，以确保此类事件不再发生。 我们很高兴听到您对我们的位置和服务感到满意。 此致， Veriu Central 团队

酒店回复: Hi There, We appreciate you taking the time to share your feedback with us. We are sorry to hear that you experienced some issues in your bathroom. We thank you for bringing this to our attention. Please rest assured that we have now passed this onto our Housekeeping management and have had pest control in to rectify the situation. We are glad to hear that you enjoyed the rest of your stay. Again, we sincerely apologise for the issues you have experienced. Kind regards, Veriu Central Team