酒店回复: Hi Adrian,Wow, thank you so much for your amazing review! It absolutely made our day to hear that you and your wife had such a perfect stay with us. We’re so glad we could accommodate your request for a ground-floor room and even happier that the Grand Suite upgrade was a hit! It’s always a joy to go the extra mile for our guests, especially lovely return visitors like you.We can’t wait to welcome you both back the next time you’re in Shepparton. Until then, take care and safe travels!
4.0分
其他
原文
翻译提供方：Google
一切都很棒，除了如果住在底层房间会受到楼顶的噪音影响。
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酒店回复: Dear Vicktor,Thank you for taking the time to share your experience and for rating us 4 out of 5! We're thrilled to hear that you found everything excellent during your stay.We apologize for the noise from the upper floors that affected your experience in the ground-level rooms. We understand how important a peaceful environment is, and we’re actively looking into ways to address this concern to ensure every guest enjoys their stay fully.We hope to have the opportunity to welcome you back soon and provide you with an even better experience. Please don’t hesitate to reach out if there’s anything we can assist with for your next visit.
5.0分
商务出差
原文
翻译提供方：Google
靠近主街的餐饮、饮品和漂亮的房间
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酒店回复: Dear Scott,Thank you for sharing your fantastic feedback and for rating us 5 out of 5! We’re delighted to hear you enjoyed our dining, drinks, and comfortable rooms, as well as our convenient location close to Main Street.It was our pleasure to have you stay with us, and we hope to welcome you back for another exceptional experience soon.
我们在这里住得很开心，员工非常细心周到，乐于助人。餐厅的食物也很美味，我们很喜欢那里的西班牙小吃，晚上还回来吃了商务晚餐，一点都没让我们失望。我绝对会推荐Parklake酒店。它干净、员工很棒，设施也很好。
我们需要一间带步入式淋浴间的房间，结果不仅获得了升级，而且房间里确实有我们要求的步入式淋浴间，这帮了大忙。工作人员都非常友好和乐于助人。
拜托，这太棒了
酒店地理位置绝佳，就在公园和湖对面，步行到体育俱乐部和其他餐馆都很方便。员工很友好，自助早餐很棒，房间也很大。床也超级舒服。
和预定房间完全不一样大小，预定有浴缸，还说平台图片不对，这个小镇让人留下不好印象
我们住得很愉快，酒店管理人员非常棒，乐于助人，室内泳池也很赞！
良好的服务
这家汽车旅馆是我和我妻子住过的最好的汽车旅馆，一切都很完美。即使我们询问是否可以因为我妻子的残疾而住在一楼，工作人员也非常友好。他们不仅为我们安排了一间一楼的房间，还免费为我们升级到了豪华套房。这是我们第二次入住，下次我们访问谢珀顿时一定会再次入住。
一切都很棒，除了如果住在底层房间会受到楼顶的噪音影响。
靠近主街的餐饮、饮品和漂亮的房间