酒店回复: Dear Yovychin, Thank you so much for sharing your wonderful feedback with us. I am delighted to hear that you had a comfortable stay and that our central location made exploring Edinburgh so convenient for you. It’s great to know the room cleanliness, comfort, and peaceful atmosphere all contributed to an enjoyable visit.Your kind words truly mean a lot to our team, and we’re thrilled that your experience at Apex Waterloo Place Hotel was outstanding in every way.We hope to have the pleasure of welcoming you back on your next trip to Edinburgh.Warmest regards,HannaDuty Manager
酒店回复: Dear Guest,Thank you so much for your kind review and for choosing to stay with us. I am delighted to hear that you enjoyed the excellent location. Thank you for your detailed feedback regarding the directions from Waverly train station to our hotel. We appreciate you taking the time to share this information, as it helps us ensure a smooth arrival for all our guests.If you have any further questions or need assistance with anything else during your stay, please feel free to reach out. We look forward to welcoming you soon.Best regards,Ilona|ReceptionApex Waterloo Hotel
酒店回复: Dear Guest,Thank you so much for taking the time to share your experience with us! We’re thrilled to hear that you found your room and bathroom clean and that our location near the train station was convenient for your travels.It’s wonderful to know that our front desk staff made such a positive impression on you. We pride ourselves on providing excellent service, and we’re glad to hear that our team was able to assist with your room change and luggage transfer. Our staff is always here to help, and we’re especially proud of our team members who go the extra mile, like Yiting,helpful staff member you mentioned.We appreciate your feedback about the directions to the train station and are glad that our recommendations made your journey easier.Thank you once again for your kind words! We look forward to welcoming you back for your next stay.Kind RegardsIrene KowalczykDuty Manager
酒店回复: Dear Guest, Thank you so much for your outstanding review! I am delighted to hear that you enjoyed your stay, especially our spacious rooms, delicious breakfast, and convenient location near Katun Mountain and other attractions. I am also very pleased to know our front desk team was able to assist with parking arrangements, your kind mention of their helpfulness means a lot.We truly appreciate your feedback and hope to welcome you back again soon!Warmest regards,HannaDuty Manager
酒店回复: Thank you so much for your thoughtful feedback—it means a lot, especially since you mentioned you rarely leave comments. We're delighted to hear that you found our location convenient, enjoyed the quality of our rooms, and felt welcomed by our friendly team. Your comparison to the staff at Heathrow made us smile and is truly appreciated. We're grateful for your recommendation and hope to welcome you back again soon!
酒店回复: Dear Guest, We are thrilled to hear that your stay exceeded your expectations and you enjoyed our convenient location, just a short walk from key attractions and the train station.We appreciate your kind words about our front desk and cleaning staff. It’s great to know that the complimentary drink made a small but pleasant difference. We strive to provide a welcoming atmosphere and ensure our guests feel comfortable and valued.We’re glad you found the room spacious and enjoyed the complimentary water. It's also fantastic to hear that you were able to explore nearby attractions like Calton Hill and the Scott Monument easily.Thank you once again for your positive feedback. We look forward to welcoming you back on your next visit!Kind regards,Irene KowalczykDuty Manager
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We appreciate your honest review and are sorry to hear that certain aspects of your stay did not meet your expectations.We understand that the road may be quiet sometimes but I can assure you that Edinburgh is very safe and that our central location is one of our strong points. Your comments about the charging ports are noted, and we apologize for any inconvenience this caused. We are continuously working to improve our facilities and will take your feedback into consideration.We hope to have the opportunity to welcome you back in the future and provide a more satisfactory experience.Warm regards,Amnesty IgbinedionNight ManagerApex Waterloo Place Hotel
酒店回复: Hello and thank you for your wonderful review!I am delighted you enjoyed every aspect of your stay so much and we look forward to welcoming you back soon.Kindest RegardsMartin
酒店回复: Dear guest,Thank you for taking the time to leave feedback on your recent stay. I am glad you found the reception staff friendly. I am disappointed to learn that you were dissatisfied with your rooms on both occasions. We take many things into consideration when allocating rooms including length of stay. We would encourage you to bring your dissatisfaction to our attention immediately in order for us to remedy the situation for you.We hope to have the opportunity to welcome you back.Warmest RegardsMartin
住得舒服，位置也很加分✨
Apex Waterloo Place Hotel 位在市中心，
走路就能到主要景点，出行很方便。
房间干净舒适，整体环境安静，
很适合来爱丁堡旅行入住。
位置非常方便，威瓦利火车站出站直接按卡尔顿街的标志走，坐电梯下来就走几个台阶到路上，我感觉也就走300米左右，右手就看见酒店后门的小标牌，按门铃通话前台给开门，坐电梯到五楼就是酒店前台了
check in 时碰到的中国女孩Yiting非常热情礼貌，赞👍
房间、卫生间干净，离火车站近，去哪里都方便。前台服务员非常好，我们第二次入住时感觉楼层较低，让她换一个房间且我们要的是双床房她仔细帮我们找，最后帮我们换了，且主动帮我们搬行李到另一房间，还送二张酒吧饮料券，非常感谢前台服务员。另酒店前台有个中国人的女孩挺好，告诉我们超市在那里，去火车站怎么走方便（就像前面有人说千万别跟谷歌导航走，跟导航走要翻一个大坡，按照酒店那个女孩说的走法非常方便，根本不需要翻大坡，可以坐电梯下去），非常谢谢那个女孩。
没有停车场，但酒店会帮忙安排付费停车场，刚好有前台中文服务员很亲切的帮我们交好停车费，不便宜，在卡顿山脚下很方便，去其他景点也步行可达，酒店房间大，早餐好吃
这是一家非常棒的酒店。地理位置优越，步行即可到达Waverley火车站（即主要/中心火车站），Highland和Loch Ness旅游巴士站，城市观光巴士站，爱丁堡大部分景点，圣詹姆斯购物中心（一个不错的购物中心），以及众多商店、餐厅和咖啡馆等。房间干净整洁，安静舒适，床也很舒服，还配备了熨斗和熨衣板。酒店三楼有很棒的健身房、游泳池和桑拿。餐厅和酒吧都很好，早餐也很美味。所有员工都非常出色，办理入住和退房手续都快速又顺利。我们强烈推荐这家酒店，下次一定会再来。
很少点评，酒店附近真的不仅方便房间又好，待人热情，我很少点评，比起希思罗机场工作人员，简直相差180度，值得推荐
看评论有一些负面的，本来还有点担心，没想到非常好。首先地理位置离火车站几分钟，0楼出去走三分钟就到，前台客服和打扫人员都很友善，入住时间到店延迟了十分钟还送了旁边酒吧热饮，房间很宽敞，每天有一大瓶免费水，大门出去左转三分钟就是卡尔顿山，右转五分钟到司各特纪念碑和网红桥，玛莎超市也不远，值得一住。
位置就是在卡尔顿山脚下，大家从火车站出来记得从北桥出来，出来过马路往卡尔顿山方向走，位置很尴尬，晚上出来反正路上没什么人了，然后房间本身有一个特别大问题，床头不是两边都有充电口，只有一边有，特别麻烦！就这一点我不推荐，
酒店位置很好，火车站二层有直梯到王子街，然后步行几分钟就到酒店，平路不需要爬坡，非常难得。到各处景点步行可达，爱丁堡的中餐也不错。酒店前台服务态度很好，可以寄存行李，装修比较新，房间很大，有浴缸和淋浴间，隔音很好。居然提供一次性拖鞋。不需要押金，一切都超预期
本来看评论说会给中国人分配差的房间。分开住了两天，一次安排地下室垃圾桶房、一次安排残疾人房，也都没有事前说明，进了房间才知道。很难不联想差别对待了。前台态度看上去很好，实则很mean。差评