酒店回复: Dear Ruibao,Thank you so much for your wonderful feedback! We are delighted to hear that you and your family had a pleasant stay with us. It’s great to know that our staff was able to accommodate your request and provide excellent service. We truly appreciate your kind words and look forward to welcoming you back in the future!Best regards,Oaks Sydney North Ryde Suites
酒店回复: Dear Guest,Thank you for your feedback. We're glad you found the room clean, and we appreciate your honest comments about the location and amenities. While our peaceful setting suits many, we understand it may feel remote for guests without a car. Your suggestions about convenience and room updates are noted and appreciated. We’re always working to improve the experience for all our guests.Kind regards,Oaks Management
4.2分
行政一室房
朋友出游
还可以 比较旧
服务一般,房间还好,设施旧,床不错
好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback about your recent stay in our Executive Studio.We’re glad to hear that you were satisfied with the room and found the bed comfortable. Your kind words are appreciated.We hope to welcome you back again in the future and provide an even more enjoyable stay.Regards,Oaks Sydney North Ryde Suites
酒店回复: Dear Guest,Thank you for taking the time to share your review. We’re delighted to hear that you found our room clean and tidy, and that our front desk team provided good service. It’s great to know that you enjoyed the amenities, including the gym and laundry room, and appreciated our convenient location near the subway.We apologize for the mix-up with your initial room reservation. We understand how important it is to have the accommodation you expect, and we’re glad that we were able to offer an alternative that worked for you. We will work to improve our room availability communication to ensure future guests have a seamless experience.We also appreciate your understanding regarding the parking fees and hope it did not cause too much inconvenience.Thank you again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay!Best regards,Oaks Sydney North Ryde Suites
酒店回复: Dear Guest,Thank you for your wonderful review and for choosing our Deluxe 1 Bedroom accommodation. We are delighted to hear that you found our amenities, surroundings, and service to be exceptional.We appreciate your feedback regarding the cleanliness and will strive to improve in this area. We understand that our location next to the forest park offers a tranquil and secluded environment, which may be a bit remote for some guests. We recommend having a car for added convenience, as you mentioned.Thank you once again for your valuable feedback. We hope to welcome you back for another peaceful stay.Best regards,Oaks Sydney North Ryde Suites
4.5分
行政一卧房
商务出差
各方面都挺好,离超市也不远。唯一就是离公墓有点近
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your stay, particularly the amenities, cleanliness, and service. We also appreciate your mention of the convenience of the nearby supermarket.We understand that the proximity to the cemetery may not be to everyone’s preference, and we truly value your perspective. We hope that despite this, your experience with us was still a positive one, and we would love to welcome you back for another stay in the future.Best regards,Oaks Sydney North Ryde Suites
房间干净卫生,停车方便,距离地铁M线走路约10分钟。带父母一起自驾游,原先酒店安排了不同楼层的房间,后来前台主动调整房间到了同一楼层,态度非常好!很满意的一次入住!
类似于汽车旅馆 位置比较偏 最近的超市要走20分钟 不是开车的不建议来 周围除了墓地和metro 其他的都是大马路和森林
房间内中规中矩 整体装修其实蛮老旧的 但卫生还行 到了晚上除了点外卖和大堂贩卖机 连水都买不到 背后的森林也是一点光都没有
还可以 比较旧
服务一般,房间还好,设施旧,床不错
好好好好好好好好好好好好好好好好好好好好好好好好好好好好好好
第二次入住了,这个地理位置配上这个价格算是很不错了。五楼的双床房比之前住的一居室套房条件好很多。尽管我之前给过反馈,但公共区域,包括地毯、走廊墙壁和客用洗衣房,都没有任何改善。酒店的某些区域简直可以用“脏乱差”来形容。管理层应该实地考察一下,制定一个整改计划,而不是整天坐在电脑前回复这些评论。
房间干净整洁 原本订的双床房 但是到店后说没有双床房了 换成了更大的公寓一室一厅房 在客厅多加了一个单人床 前台服务还不错 有健身房 洗衣房等等 停车需要单独付费 每晚20刀 离地铁站很近 整体体验不错
服务很好,因为情况有变,我很感谢能提早办理入住。前台的小伙子对我的情况非常理解。房间干净整洁,我在这里的两天住得很愉快。
谢谢🤝
设施老旧,到处都是污渍。咖啡包也湿过又干了,上面全是斑点。卫生间排气扇坏了。我不是爱抱怨的人,但这里简直糟透了。我猜 Oaks 只是为了这块地才经营这里,将来肯定会卖掉。
这里很安静,方便入睡,开车出行也很方便。早餐的香肠和麦片种类可以再多一些。总的来说性价比不错。另外,我不确定是不是我不会用,但我没法调整空调的出风方向,它一直对着我吹。
房子总体还不错,但是位置比较偏,旁边是个森林公园,所以相对比较僻静,需要安静的可以考虑,有个车会方便一些
各方面都挺好,离超市也不远。唯一就是离公墓有点近