酒店回复: Dear Ruibao,Thank you so much for your wonderful feedback! We are delighted to hear that you and your family had a pleasant stay with us. It’s great to know that our staff was able to accommodate your request and provide excellent service. We truly appreciate your kind words and look forward to welcoming you back in the future!Best regards,Oaks Sydney North Ryde Suites

酒店回复: Dear Guest,Thank you for your feedback. We're glad you found the room clean, and we appreciate your honest comments about the location and amenities. While our peaceful setting suits many, we understand it may feel remote for guests without a car. Your suggestions about convenience and room updates are noted and appreciated. We’re always working to improve the experience for all our guests.Kind regards,Oaks Management

酒店回复: Dear Guest,Thank you for taking the time to share your feedback about your recent stay in our Executive Studio.We’re glad to hear that you were satisfied with the room and found the bed comfortable. Your kind words are appreciated.We hope to welcome you back again in the future and provide an even more enjoyable stay.Regards,Oaks Sydney North Ryde Suites

酒店回复: 亲爱的弗里茨： 感谢您再次光临并分享您的详细反馈。我们很高兴您发现五楼的双床房有所改进，并且我们的位置继续为您提供物有所值的服务。 对于公共区域的状况未能达到您的期望，我们深感抱歉。虽然走廊、铺有地毯的区域、健身房和客用洗衣房等设施由独立的物业管理机构管理，但我们完全理解它们会对您的整体体验造成影响。我们会定期向大楼管理层反映这些问题，并将继续代表宾客倡导改进措施。 您的反馈非常重要，我们非常感激——它有助于我们推动最重要的改进。我们希望再次欢迎您，并为您提供更顺畅的体验。 此致， 悉尼北莱德盛橡套房酒店

酒店回复: Dear Guest,Thank you for taking the time to share your review. We’re delighted to hear that you found our room clean and tidy, and that our front desk team provided good service. It’s great to know that you enjoyed the amenities, including the gym and laundry room, and appreciated our convenient location near the subway.We apologize for the mix-up with your initial room reservation. We understand how important it is to have the accommodation you expect, and we’re glad that we were able to offer an alternative that worked for you. We will work to improve our room availability communication to ensure future guests have a seamless experience.We also appreciate your understanding regarding the parking fees and hope it did not cause too much inconvenience.Thank you again for your valuable feedback. We look forward to welcoming you back for another enjoyable stay!Best regards,Oaks Sydney North Ryde Suites

酒店回复: 尊敬的宾客： 我们很高兴您在悉尼北莱德盛橡酒店 (Oaks Sydney North Ryde) 度过了一段舒适的时光。感谢您抽出时间分享您的体验。期待很快再次见到您！！！ 此致， 盛橡酒店管理层

酒店回复: 尊敬的宾客： 感谢您抽出时间与我们分享您的入住体验。得知您的入住体验未能达到您的期望，我们深感抱歉。对于您遇到的清洁和维护问题，我们深表歉意。 请知悉，我们非常重视您的反馈，并已将这些问题提交给客房清洁和维护团队，以确保及时解决。我们致力于为所有宾客提供舒适温馨的环境，但很显然，在您入住期间，我们未能尽如人意。 感谢您的诚实评价，这有助于我们改进。如果您下次再选择我们，我们将非常乐意为您提供更优质的体验。 此致， 悉尼北莱德盛橡套房酒店

酒店回复: 亲爱的 IrisXF， 感谢您与我们分享您的体验！我们很高兴听到您觉得我们的位置安静且方便，并且我们的服务、清洁度和环境符合您的期望。我们也很高兴您觉得我们酒店总体上物有所值。 我们感谢您对早餐选择和空调的反馈。我们一定会考虑扩大我们的早餐选择以提供更多种类。至于空调，如果您难以调节它，我们深表歉意。如果您再次遇到此问题，请随时联系我们的前台，我们很乐意协助您进行任何调整。 我们希望将来再次欢迎您再次享受愉快的住宿！ 诚挚的问候， Oaks Sydney North Ryde Suites

酒店回复: Dear Guest,Thank you for your wonderful review and for choosing our Deluxe 1 Bedroom accommodation. We are delighted to hear that you found our amenities, surroundings, and service to be exceptional.We appreciate your feedback regarding the cleanliness and will strive to improve in this area. We understand that our location next to the forest park offers a tranquil and secluded environment, which may be a bit remote for some guests. We recommend having a car for added convenience, as you mentioned.Thank you once again for your valuable feedback. We hope to welcome you back for another peaceful stay.Best regards,Oaks Sydney North Ryde Suites

酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed your stay, particularly the amenities, cleanliness, and service. We also appreciate your mention of the convenience of the nearby supermarket.We understand that the proximity to the cemetery may not be to everyone’s preference, and we truly value your perspective. We hope that despite this, your experience with us was still a positive one, and we would love to welcome you back for another stay in the future.Best regards,Oaks Sydney North Ryde Suites