酒店回复: Thank you for sharing your feedback. I’m sorry to hear that the room and spa did not meet your expectations, and I apologize for the inconvenience with the Nespresso capsules. We appreciate your comments as they help us improve. We’ll review the issues you mentioned to enhance our guest experience. We hope to have the opportunity to better serve you in the future.
酒店回复: Dear Anne-Marie,Thank you very much for your kind words regarding your recent stay at Mantra Aqueous. We are so lucky to have such a lovely team here as well as be so conveniently located to all the hot spots in town. Thank you also for your feedback regarding the decor- this is something we are working on. Kind regards, Emelia RockliffGeneral Manager, Mantra Aqueous
Just a nice relaxing place to stay. Staff we're very professional. Room maybe a little smaller than I expected but very comfortable.
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酒店回复: Thank you for your kind review, it was our pleasure to have you with us!
5.0分
情侣出游
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This is our second time in a swim out room and we love it. The pool access is a bonus, proximity to town, the marina and the beach is also a plus for us. Easy to walk everywhere means we didn’t need a car for the time we were there.
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酒店回复: Dear Leanne,Thank you for the great review of our hotel! It was our pleasure having you with us!We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Tamas AbaffyFront Office Manager
我们圣诞节过后，12月底作为情侣入住。我们的房间在二楼，俯瞰着底层的公共泳池区。抵达时，热情友好的前台工作人员热情地接待了我们，并向我们介绍了房间的详细情况。房间阳台上有一个按摩浴缸，我们很喜欢。然而，酒店本身感觉有点过时和陈旧。虽然房间还算舒适，但我们注意到有些磨损，比如浴室设施表面有磕碰和划痕，以及整体维护不善的迹象。此外，按摩浴缸没有清理干净，缝隙里有明显的污垢和霉斑，这令人失望。总的来说，尽管工作人员热情好客，房间也有其令人满意的地方，但设施缺乏维护影响了我们的体验。
公寓不错，但有点小。浴室（和毛巾）有股怪味，而且也没有客房清洁。不过前台人员非常乐于助人。
在道格拉斯港住了两晚
在 Matra Aqueous 的住宿体验非常棒。地理位置优越，靠近海滩和道格拉斯港的主要城镇。泳池很棒，但如果其中一个是加热的就更好了。
唯一遗憾的是，每次入住只提供两个咖啡包，我要求加的话，要加收 12 美元！
房间需要更新，尤其是浴室。水疗中心太吵了，令人担忧。提供两粒 Nespresso 胶囊，建议从前台购买更多。
总体而言，价格是每晚 424 美元的一半，可以接受。
住在可以游泳的公寓里。空间和设施都很棒，装饰过时但不是问题，干净但进入房间时有氯气味，但我们习惯了，打开窗户就没问题了，放松、安静、祥和，员工友好，地理位置优越，靠近主街，一定会再来的
位置不错，但酒店已经过了鼎盛时期
酒店地理位置优越，但想住得更现代、维护得更好，需要多花点钱。浴室里满是黑色霉菌，吊扇几乎没怎么动过。房间没有清洁服务，住了4晚，只提供了两个咖啡包。我向前台要求加装咖啡包，他们建议我们自己付费。泳池很破旧，我走过的时候，其中一个滤网盖坏了。泳池没有加热，冬天水温太低，根本没人用。阳台上有个水疗中心，但所有阳台必须在晚上10点前清理干净。如果在21世纪初，这里应该很不错，但在道格拉斯港，有很多比我们这里350美元更便宜的住宿选择。
员工很友好，自从我们去年住在这里以来，房间就重新粉刷过。看起来很漂亮，焕然一新。靠近 Macrosson 街和酒吧和餐馆。
不喜欢夜猫子商店半夜发出的噪音，他们喜欢每晚多次猛地关上大垃圾桶盖。不得不买耳塞。
可爱宽敞的公寓
可爱宽敞的公寓。位于城市主要街道的中心位置，那里有超级餐厅、购物中心等。距离码头不远
Just a nice relaxing place to stay. Staff we're very professional. Room maybe a little smaller than I expected but very comfortable.
This is our second time in a swim out room and we love it. The pool access is a bonus, proximity to town, the marina and the beach is also a plus for us. Easy to walk everywhere means we didn’t need a car for the time we were there.