酒店回复: Dear Victor,Thank you for your feedback and for staying at The Southcliff Hotel. We're glad you found the staff friendly and enjoyed the local restaurant recommendation. We appreciate your comments regarding the hotel’s condition and will share them with our team as we plan future improvements.We hope to offer you an even better experience on your next visit.Kind regards,LisaThe Southcliff Hotel
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缺少暖气，需要翻新
房间没有暖气，浴室我来灌厕所，我必须把淋浴打开，淋浴和水槽总是滴水。
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翻译提供方：Google
他们提供的服务价格非常合适。
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酒店回复: Thank you for your kind words! We're glad you found the price to be perfect for what we offer. We hope to welcome you again soon!
Our room is always spotless and very clean. The hotel is gradually removating the rooms.
The staff are so friendly and accomodating, nothing is too much trouble.
The views if you are staying in one of the rooms with a balcony are amazing on a clear evening.
The town centre is a stones throw away, if you go down the old cobble high street you cone to The Harbour.
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酒店回复: Dear SoniaThank you so much for taking the time to share your fantastic feedback following your recent stay at The Southcliff Hotel. We were absolutely delighted to read your comments!It is incredibly rewarding to hear that you consistently find your room "spotless and very clean." Our housekeeping team takes immense pride in their work, and we are so pleased that their efforts contribute positively to your experience.We appreciate you mentioning the renovations. We are excited to be gradually upgrading our rooms to enhance the comfort and experience for all our guests, and we are glad this progress is being noticed.Your high praise for our team as "friendly and accommodating" with nothing being "too much trouble" truly means the world to us. Providing genuine, helpful service is our top priority, and we will be sure to share your kind words with every member of the staff.Finally, we agree that the views from our balcony rooms are spectacular, especially on a clear evening—a beautiful way to end the day! And we are pleased you enjoyed our prime location, making it easy to stroll down the cobbled high street to The Harbour.We look forward to welcoming you back again soon for another lovely stay!Warmest regards,The Reception Team
除了位置很方便，离海滩很近之外，其他的体验都非常糟糕。房间里到处都是灰尘，暖气片、电视、窗帘上都是，更糟糕的是浴室里的淋浴和灯都有问题。客房服务也不知道是不是不存在，我得催了四次才有人来倒垃圾。这是我住过最差的酒店了！！！简直了。
酒店大堂里总有像乞丐一样的人，一直缠着要钱。房卡每次使用前都需要重新刷写才能用。地理位置这么好，真是太可惜了。
酒店有点旧，但地理位置非常好。从窗户就能看到大海。
服务很好，但酒店房间看起来很旧！
遇到很糟糕的邻居（吸烟并且吵闹，还来敲门），但是前台服务态度非常好，也有安全保障。
可以睡觉的地方，但床不太舒服。只是路过，住了一晚就赶紧搬走了。工作人员很友好，推荐了一家不错的土耳其餐厅。那里的食物很棒！酒店本身没什么特色，很老旧。建议升级。
缺少暖气，需要翻新
房间没有暖气，浴室我来灌厕所，我必须把淋浴打开，淋浴和水槽总是滴水。
他们提供的服务价格非常合适。
员工很棒！价格便宜，物有所值，我对价格没有太多期待，所以并不惊讶，房间需要大修，但对于我支付的价格来说，没有什么可挑剔的，海岸的美景！
Our room is always spotless and very clean. The hotel is gradually removating the rooms.
The staff are so friendly and accomodating, nothing is too much trouble.
The views if you are staying in one of the rooms with a balcony are amazing on a clear evening.
The town centre is a stones throw away, if you go down the old cobble high street you cone to The Harbour.