Location is certainly the winner here, being just a couple minutes walk from the tube station, and close to shops and restaurants if you need. I stayed a single night as an alternative to my usual airport stopover and will certainly be returning as I had no complaints at all for the price. The room was modern and clean, and a spacious size. There were electric sockets next to both sides of the bed, the TV was decent enough for a single night and there was minimal noise from outside or adjacent rooms, despite the central busy location. At the right price point this is one of my new favourites in the area!
1.0分
情侣出游
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Unbelievable. Had no record of our stay - blamed computer! Put us in a room that was embarrassingly already occupied. Found us another which was ok. On checkout we reconfirmed our return in two weeks only to receive a notification 10 days later that our return was cancelled without cause or explanation. Appalling service
1.0分
朋友出游
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This hotel was booked in good time for the funeral of Her Majesty Queen Elizabeth II. On the day of arrival we were staggered to learn that the hotel was closed. We were told that the UK Government had taken it over. No notice of this change had been communicated, and no refund had been processed. The "manager" refused to send a one or two line email explaining what had happened and was rude, aggressive and completely dismissive of our plight. I would never consider using this hotel again (I am (was) a repeat visitor) and really cannot find words that describe my anger at what they did. In summary, the booking was cancelled, noone told us and they still have our money. An utter disgrace.
酒店地处偏僻，停车位有限，位于一个昏暗无光的停车场。我们被指示把车停在半英里外的一家杂货店，晚上拖着行李穿过一个不太理想的街区。房间非常脏，梳妆台上放着一条脏毛巾。我们抵达后15分钟内就退房了，而且没有收到任何退款，即使是第二晚的房费。温德姆酒店应用程序上的照片具有误导性。这家酒店不应该被称为华美达。我不会向任何人推荐这家酒店。
地理位置优越/靠近地铁/房间没有空调/地毯老旧需要更换/员工热情友好/早餐种类丰富，品质上乘。
食物很棒，但是他们对患有危及生命的过敏症的人的待遇却有点可疑。服务员保证食物中不含任何过敏原，但她在食用一些食物后开始出现反应。谢天谢地，抗组胺药片减轻了反应。我的同事要求查看配料和所有提供的食物。虽然要求了几次，但他们从未提供过。厨房根据她的要求更换了食物。布丁上来时附有评论“这不含任何你的过敏原，但我们不能保证采购的原料没有被工厂里的坚果污染过”，因此，我的同事要为她的布丁承担俄罗斯***的责任！布丁被拒绝了。配料清单再次没有应要求提供，她的布丁被换成了新鲜水果。对于一个可能因过敏性休克而丢掉生命的人来说，这种服务太糟糕了。
Location is certainly the winner here, being just a couple minutes walk from the tube station, and close to shops and restaurants if you need. I stayed a single night as an alternative to my usual airport stopover and will certainly be returning as I had no complaints at all for the price. The room was modern and clean, and a spacious size. There were electric sockets next to both sides of the bed, the TV was decent enough for a single night and there was minimal noise from outside or adjacent rooms, despite the central busy location. At the right price point this is one of my new favourites in the area!
Unbelievable. Had no record of our stay - blamed computer! Put us in a room that was embarrassingly already occupied. Found us another which was ok. On checkout we reconfirmed our return in two weeks only to receive a notification 10 days later that our return was cancelled without cause or explanation. Appalling service
This hotel was booked in good time for the funeral of Her Majesty Queen Elizabeth II. On the day of arrival we were staggered to learn that the hotel was closed. We were told that the UK Government had taken it over. No notice of this change had been communicated, and no refund had been processed. The "manager" refused to send a one or two line email explaining what had happened and was rude, aggressive and completely dismissive of our plight. I would never consider using this hotel again (I am (was) a repeat visitor) and really cannot find words that describe my anger at what they did. In summary, the booking was cancelled, noone told us and they still have our money. An utter disgrace.