Nice range of food from small plates to a la carte and good quality.
Lovely rooms clean and well presented and really helpful staff
5.0分
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Beautiful hotel, the most comfortable bed and attentive service from staff. Bartender made the best old fashioned drink my husband has ever had. Will definitely be back
5.0分
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Brief but excellent stay
We stayed for a family wedding close by. Beds were very comfortable. Bath could have been cleaner. Otherwise if we needed to be in the Bromsgrove area again, we would definitely come back!
5.0分
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The prefect stay
This was a surprise stop for us, and we were super grateful for it. The hotel had comfortable beds, great food, excellent staffing, and just a really amazing bar (please try the French 75!).
Our room was a cold, and they brought us extra blankets and a space heater immediately. Very responsive and attentive to guest needs.
Perhaps our only quibble, and I say this to help the staff who must want to tear out their hair during each shift, is with the music: there is a kind of easy listening pop-covers loop that contains about 4 songs. You best like "Torn" a great deal because you will hear it like five times at breakfast. It must be required because when we first entered the bar another set of songs was playing, and was promptly changed to the weird "clone" music.
酒店很棒，服务也非常好。早餐很丰盛，我们住得很愉快。
这是一家很棒的酒店，服务一流，房间宽敞舒适。我们支付的是半食宿，所以离开时被收取“酌情”服务费时非常惊讶。我们以为所有费用都已经预付了。晚餐很棒，但早餐却极其普通，和Premier Inn或同等酒店比起来差远了。
优质的服务和便利的设施却被不断提醒破坏了，如果我们带任何东西回家，就必须支付高昂的更换费用。尤其荒谬的是，我们房间里有一本书，据说是专门为我们挑选的。这本书显然是从慈善商店买来的，售价2.99英镑，而且已经破旧不堪。我们对此没有意见，但如果我们选择把它带回家，显然要支付7.50英镑。
热情友好的员工，真心关怀。
入住这家酒店，员工们显然非常重视客人的体验，这让我们的入住体验大为改观，真是令人耳目一新。感谢大家为我们准备了美好的一晚晚餐和早餐。
在酒吧区用餐。食物很棒，而且对无麸质要求很了解。
房间装修精美，一些细节也很不错。
我唯一的不满是淋浴应该更新一下。
我们住在附楼，但不幸的是，床上用品质量很差（下垂的床垫），因为显然附楼最近刚刚翻新过。
Nice range of food from small plates to a la carte and good quality.
Lovely rooms clean and well presented and really helpful staff
Beautiful hotel, the most comfortable bed and attentive service from staff. Bartender made the best old fashioned drink my husband has ever had. Will definitely be back
Brief but excellent stay
We stayed for a family wedding close by. Beds were very comfortable. Bath could have been cleaner. Otherwise if we needed to be in the Bromsgrove area again, we would definitely come back!
The prefect stay
This was a surprise stop for us, and we were super grateful for it. The hotel had comfortable beds, great food, excellent staffing, and just a really amazing bar (please try the French 75!).
Our room was a cold, and they brought us extra blankets and a space heater immediately. Very responsive and attentive to guest needs.
Perhaps our only quibble, and I say this to help the staff who must want to tear out their hair during each shift, is with the music: there is a kind of easy listening pop-covers loop that contains about 4 songs. You best like "Torn" a great deal because you will hear it like five times at breakfast. It must be required because when we first entered the bar another set of songs was playing, and was promptly changed to the weird "clone" music.
Great staff, great facilities