酒店回复: Thank you so much for your wonderful review! We’re thrilled to hear that choosing our hotel was the right decision and that you enjoyed the opulent, grand atmosphere of our lobby. It truly means a lot to us, and we can’t wait to welcome you back on your next visit.

酒店回复: Thank you for taking the time to share your feedback and for staying with us in January.We’re pleased to know your visit was enjoyable and that our team contributed positively to your experience. It’s always rewarding to hear when guests appreciate both the character of the property and the comfort of their accommodations. Your comments regarding the overall atmosphere and dining experience are sincerely appreciated and will be shared with the appropriate teams.We’re glad your two-night stay met your expectations, and we look forward to welcoming you back on a future visit to Los Angeles.Kind regards,The Biltmore Los Angeles Team

酒店回复: Thank you for taking the time to share your experience with us and beautiful photos. We’re thrilled to know that you enjoyed the unique charm and historic atmosphere of our hotel—it’s always rewarding to hear when guests connect with the stories told through our architecture and vintage photography. While we understand the room was cozy, we're glad it offered the comfort you needed and that our central location made it easy for you to explore the vibrant surroundings. From Grand Central Market to the scenic views at the planetarium, it sounds like you made the most of your time in Los Angeles. We truly appreciate your thoughtful feedback and helpful insights, and we hope to have the pleasure of welcoming you back for another memorable visit.

酒店回复: Thank you for your wonderful and detailed review.We’re truly delighted to hear that you enjoyed the historic beauty of The Biltmore. Our century-old building is known for its grand architecture and vintage Baroque details, from the murals and intricate carvings to the crystal chandeliers that reflect the elegance of another era. It’s always rewarding to know that guests appreciate the unique atmosphere that makes the hotel so special.We’re also very pleased that our team was able to assist promptly with your request for hot water and an electric kettle, and that you enjoyed the complimentary bottled water, breakfast offerings, and the overall service provided by our staff. Your kind recognition of our team means a great deal to us.Thank you as well for noting the smooth processing of your deposit refund after check-out. We always aim to make every part of the guest experience clear and seamless.It was truly our pleasure to host you, and we hope to have the opportunity to welcome you back to The Biltmore Los Angeles on your next visit.Warm regards,ChristineHotel ManagerThe Biltmore Los Angeles

酒店回复: Thank you for sharing your detailed feedback and for staying with us.We’re glad to hear that you found our service welcoming and that you appreciated the convenience of our Downtown Los Angeles location, with many cultural attractions such as museums and the music center within walking distance.At the same time, we sincerely appreciate your comments regarding the surrounding area at night, the breakfast variety, and the noise you experienced. As a hotel located in the heart of downtown, guests may occasionally notice typical city activity. We do have security on property and always encourage guests to reach out to our team if they need any assistance or recommendations when exploring the area.Your feedback regarding the breakfast selection and window insulation is also valuable and will be shared with the appropriate teams as we continue working to improve the overall guest experience.Thank you again for your thoughtful review. We hope to have the opportunity to welcome you back to The Biltmore Los Angeles in the future.Warm regards,ChristineHotel ManagerThe Biltmore Los Angeles

酒店回复: Thank you so much for your wonderful feedback! We’re delighted that you enjoyed the hotel’s historic European charm and the lively atmosphere during the dance competition. It’s always exciting when special events bring extra energy to the property. We truly appreciate your kind words and hope to welcome you back for another memorable stay.

酒店回复: Thank you for your lovely feedback! We’re so glad you enjoyed the retro elegance and historic charm of our hotel, as well as our downtown location. We truly appreciate your kind words and hope to welcome you back again soon.

酒店回复: 感谢您对我们酒店的好评。我们很高兴听到您喜欢比特摩尔酒店的历史魅力，并且客房的整洁宽敞也符合您的期望。 同时，我们也感谢您就街道噪音提出的宝贵意见。我们深知宁静的环境对宾客的重要性，并将您的反馈与我们的团队分享，并持续探索提升宾客舒适度的方法。 我们希望很快能再次欢迎您，为您带来难忘的入住体验。

酒店回复: Thank you for sharing your feedback and for taking the time to review your stay with us.The Biltmore is indeed a historic hotel with a long legacy in Los Angeles, and we appreciate you recognizing the unique character and atmosphere that make it a popular venue for weddings and special events.We are glad to hear that you found our team to be warm and welcoming, and that daily housekeeping helped keep the room maintained during your stay. At the same time, we truly value your comments regarding the condition of certain facilities, the carpet, and the bathroom experience. Your feedback is important to us and helps guide our ongoing efforts to maintain and improve the comfort of our guest rooms while preserving the historic character of the building.Thank you again for staying with us and for sharing your experience. We hope to have the opportunity to welcome you back to The Biltmore Los Angeles in the future.Warm regards,ChristineHotel ManagerThe Biltmore Los Angeles

酒店回复: Thank you for taking the time to share your experience with us. We are happy to hear that you found our gym well-equipped and appreciated the friendliness of our staff.At the same time, we apologize for any inconvenience caused by the noise and the lack of in-room water or heaters. Your feedback has been shared with our management team so we can review options to enhance guest comfort and convenience.We truly appreciate your comments and look forward to welcoming you back for an even better stay in the future.