I enjoyed my stay because I had a clean safe room environment for my kids. It’s also work distance. It’s also walking distance eating distance and the staff took care of us very well very nice. Very manageable appreciate them. I will give them all five stars and I will stay again.
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酒店回复: Dear Kanesha,Thank you so much for the fantastic review! We're absolutely thrilled that you and your kids had such a wonderful stay with us at Super 8 by Wyndham Morganton.We're so happy to hear that you felt safe and comfortable in your clean room, and that our convenient location worked perfectly for you with everything within walking distance. It's wonderful that you found us so accessible for both work and dining options. Most importantly, we're delighted that our staff took such great care of you and your family – providing exceptional service, especially to families, is what we're all about.Your kind words about our team being nice and accommodating truly mean the world to us. We take great pride in creating a welcoming environment where families can feel at home.We can't wait to welcome you and your kids back on your next visit to Morganton. Thank you for choosing us, and we look forward to creating more wonderful memories with your family!Warm regards,Guest Experience Team
3.0分
其他
The room was clean and the staff were friendly. But had an incident in the parking lot.
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酒店回复: Dear Courtney,Thank you for taking the time to share your feedback with us. We are pleased to hear that you found the room clean and our staff friendly during your stay. We apologize for any inconvenience you may have experienced and appreciate your understanding. We hope to have the opportunity to welcome you back in the future.Sincerely,ManagerGuest Services
5.0分
商务出差
The front desk guy is amazing. He was helpful caring polite and accommodating. I recommend.
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酒店回复: Dear Marika,Thank you so much for the perfect rating! We're absolutely delighted that you had such an exceptional experience with us at Super 8 by Wyndham Morganton.We're thrilled to hear about your wonderful interaction with our front desk team member. It's fantastic that he made such a positive impression with his helpful, caring, and accommodating service. Our front desk staff take great pride in ensuring every guest feels welcomed and well cared for, so your kind words will truly make his day.We'd be delighted to welcome you back on your next trip and look forward to providing you with the same exceptional care and hospitality.Warm regards,Guest Experience Team
1.0分
其他
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DO NOT STAY HERE!!!!! There was mold on the ceiling in the shower, water pressure was like dancing in the rain, no coffee pot in the room, no ice bucket. Tub would not plug up to use so my habdicap husband had to sit in the tub with the shower on to wash. I usually love staying at the super 8 motels when traveling for my daughters rodeo. NEVER AGAIN!!!!!!! People had grills outside the rooms GRILLING!
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酒店回复: Dear Marshall,Thank you for taking the time to share your experience with us. We genuinely appreciate your feedback as it helps us understand where we need to focus our improvement efforts.We understand your stay didn't meet the standards you expected from Super 8, particularly regarding room amenities and comfort features that are important for all our guests. Your comments about the accessibility challenges your husband faced are especially valuable to us, as we're committed to ensuring all guests have a comfortable experience. We also appreciate your feedback about the outdoor activities and room facilities.We hope to have the opportunity to regain your trust on your next visit and would love the chance to welcome you back for a stay that truly reflects the Super 8 experience you've come to expect from our brand during your travels.Warm regards,Guest Experience Team
第一间房不尽如人意！投诉后换了一间好点的房间！钱是花了，但我宁愿多花点钱住好一点的酒店。
糟糕的体验。
没有早餐。我预订的是特大床房，但入住时却只有双人床。我们预订后大约10分钟就办理了入住。我被收取了3美元的“手续费”和100美元的可退押金，而且即使能退还押金，也需要长达10天的时间。这简直令人无法接受。我从未遇到过支付押金后不能立即退还，甚至在退房时根本没被收取押金的情况。进入房间后，电视音量竟然失灵。解决这个问题花了30-45分钟。总之，我以后绝不会再入住这家酒店。
比我想象的要好，而且非常干净。只是有几点不太理想：没有洗手液、没有冰桶、也没有毯子。我相信这些都是我可以向工作人员提出要求的东西，他们肯定会提供的。只是我不应该需要自己去准备。我会再次入住吗？当然会，这里比我想象的要好得多，非常干净安全。
房间很干净，但前台接待员似乎不知道该怎么办。当时有很多一楼的房间空着，但她却安排我住楼上，而其他入住的客人都被安排在一楼。所以我不得不拖着行李爬楼。周五我回到汽车旅馆时，房卡打不开门。还是那个接待员，她也打不开，只好上楼来帮我开门。如果那天晚上我还要离开房间，就得再让她上来开门。我非常怀疑我以后还会不会再住这家旅馆。两年前我住过这里，当时的员工服务好得多。
创业经历
这里非常舒适。前台的Rosha和Tracy服务周到，热情友好，待人彬彬有礼。房间也很干净。令人失望的是，早餐种类单一，没有变化。住了一个多星期，每天都吃一样的早餐，感觉不太满意。不过，其他方面都很棒。我会再次入住，但下次一定会自带早餐，这样就能吃到更多种类的早餐了。
酒店破败不堪，房间非常脏。卫生间马桶里有沙子，浴缸里有头发，墙上有黑色污渍和油渍。毯子上有污渍，气味难闻。卫生间和公共区域都有蟑螂。如果可以，我会给零星。
I enjoyed my stay because I had a clean safe room environment for my kids. It’s also work distance. It’s also walking distance eating distance and the staff took care of us very well very nice. Very manageable appreciate them. I will give them all five stars and I will stay again.
The room was clean and the staff were friendly. But had an incident in the parking lot.
The front desk guy is amazing. He was helpful caring polite and accommodating. I recommend.
DO NOT STAY HERE!!!!! There was mold on the ceiling in the shower, water pressure was like dancing in the rain, no coffee pot in the room, no ice bucket. Tub would not plug up to use so my habdicap husband had to sit in the tub with the shower on to wash. I usually love staying at the super 8 motels when traveling for my daughters rodeo. NEVER AGAIN!!!!!!! People had grills outside the rooms GRILLING!