酒店回复: Dear zinodavidoff65, Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our convenient location, quiet room, and the amenities we offer, including the air conditioning, flat-screen TV, and refrigerator. It's also great to know that you found our cleanliness impeccable and appreciated the kindness of our reception staff. We’re pleased that you enjoyed our extensive breakfast buffet, and we're glad you found our pricing reasonable. We apologize for the inconvenience regarding the absence of a bidet in your room. Next time please contact the reception with your requests. We understand how important this feature can be, especially for our guests from Italy, and we will take your feedback into consideration as we work to improve our facilities. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Best regards, Guest Exprerience Team
酒店回复: Dear lollyna11, Thank you for your detailed review and for highlighting the aspects of your stay. We’re delighted to hear that you enjoyed our location, spacious rooms, and the continental breakfast. We appreciate your feedback regarding the bathroom amenities. We are committed to sustainability and have adopted practices to reduce waste, which is why we do not provide individual items such as shower caps and creams. Instead, we focus on eco-friendly solutions to make your stay comfortable while minimizing our environmental impact. Please do not hesitate to contact the reception during your next stay. We hope to welcome you back for your next visit to Berlin! Best regards, Guest Experience Team
酒店回复: Lieber Gast U8071YZphilipps, vielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen mit uns zu teilen. Es freut uns, dass Sie das Zimmer als sauber und in Ordnung empfunden haben. Wir möchten uns jedoch für die Unannehmlichkeiten entschuldigen, die Sie bezüglich der Bar und des Frühstücks erfahren haben. Leider ist unsere Bar aus Gründen, die außerhalb unserer Kontrolle liegen, vorübergehend geschlossen. Wir arbeiten intensiv daran, sie so schnell wie möglich wieder zu eröffnen, und schätzen Ihr Verständnis in dieser Angelegenheit. Ihr Feedback zum Frühstück nehmen wir sehr ernst und werden es an unser Küchenteam weiterleiten. Vielen Dank für Ihre Rückmeldung und wir hoffen, Sie bei Ihrem nächsten Aufenthalt von unseren Verbesserungen überzeugen zu dürfen. Mit freundlichen Grüßen, Dilan Guest Experience Team
酒店回复: Dear matteopP3679LJ, Thank you very much for your wonderful review! We’re delighted to hear that you had such a pleasant stay with us and that you appreciated our convenient location near the Berlin Zoo, as well as our spacious and functional rooms. It's great to know that our 24-hour reception service, daily cleaning, and extensive breakfast offerings met your expectations. Your kind words about our staff mean a lot to us, and we’re glad to have contributed to your enjoyable experience in Berlin. We hope to welcome you back soon and strive to make your next visit even more perfect! Best regards, Guest Experience Team
酒店回复: Liebe/r Tour20744895008, Vielen Dank, dass Sie sich die Zeit genommen haben, Ihre positiven Erfahrungen mit uns zu teilen. Es freut uns sehr zu hören, dass Ihnen die Lage unseres Hotels sowie die Ausstattung der Zimmer und das Frühstück gefallen haben. Besonders schön ist es zu lesen, dass Sie gut schlafen konnten und unser Team als freundlich empfunden haben. Wir freuen uns schon darauf, Sie bei Ihrem nächsten Besuch in Berlin wieder bei uns begrüßen zu dürfen. Herzliche Grüße, Guest Experience Team
酒店回复: Dear A1093BVdannyd, Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay and found our hotel, rooms, and location to be perfect. It's great that our proximity to public transport and shopping areas added to your experience. We appreciate your feedback about the doors, and we'll look into this to ensure a more comfortable stay for all our guests. Thank you again for your kind words, and we hope to welcome you back soon! Best regards, Guest Experience Team
酒店回复: Dear soniasP2774OE, Thank you for taking the time to share your feedback. We’re pleased to hear that you found our location and cleanliness satisfactory and that our team’s friendliness stood out during your stay. We appreciate your comments on the pricing of our breakfast. We will take your feedback into consideration as we strive to provide the best possible experience for our guests. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Best regards, Guest Experience Team
酒店回复: Dear fragu56, Thank you very much for your wonderful review! We’re delighted to hear that you found our hotel to be of high quality and that the cleanliness and breakfast met your expectations. It's great to know that the convenient proximity to two metro stations added to the convenience of your stay. We look forward to welcoming you back for your next visit. Thank you once again for your kind words! Best regards, Guest Experience Team
The Titanic Comfort Kfd is a perfectly fine, comfortable, mid-range hotel with little in the way of 'frills' but in a very convenient location. The lobby, accessible directly off the street is welcoming and staff were helpful, particularly in correcting a small error made in our room rate charge and offering to store our luggage before our flight. We booked a superior double room which was spacious and had the added advantage of being on a corner of the building with views across the district. Strangely, the curtains did not extend completely across all windows, which meant that light did come through the gaps when the sun came up, and one curtain actually came off its rails when I pulled it over. This, together with the bathroom sink plug which was not working, were fixed promptly the next day, however perhaps the curtains could be refitted to cover all windows? A small detail which detracted from the overall impression of the hotel. The breakfast area/restaurant/bar area is pleasant and leads out to a nice outdoor seating area in warmer months; the breakfast buffet itself was extensive and generous with a good range of foods. There is not much else in the way of facilities in the hotel, however as this is Berlin and there is a lot to see, you won't be spending too much time indoors! As mentioned, the main drawcard of the hotel is its location, right next to Schoneberg and halfway between Nollendorfplatz and Wittenburgplatz U-Bahn stations. While not actually on Kurfurstendamm, it is only about a 10 minute walk away, with easy access to KaDeWe and surrounding shops and malls. Overall, recommended for a short stay in Berlin if you like the area, want easy access to public transport and do not want to pay for 'frills' or added extras like gyms and pools.
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酒店回复: Dear Jonemat, Thank you for taking the time to share your detailed feedback. We're pleased to hear that you found our hotel comfortable and appreciated our convenient location. It's great to know that our staff was able to assist you with the room rate issue and luggage storage, ensuring your stay was as smooth as possible. We appreciate your observations regarding the curtains and bathroom sink plug, and we're glad that our team addressed these promptly. Your suggestion about refitting the curtains to cover all windows is valuable, and we'll certainly look into this to improve our guests' experience. It's also nice to hear that you enjoyed our breakfast buffet and the outdoor seating area. As you mentioned, our hotel focuses on offering comfort and convenience in a central location, perfect for exploring Berlin. Thank you again for your recommendation, and we hope to welcome you back for your next visit to Berlin. Best regards, Guest Experience Team
酒店地理位置优越,位于 2 个地铁站之间。我们的房间,601,在后面,所以非常安静。设施齐全的客房配有空调、平面电视和冰箱。无可挑剔的清洁度。接待人员非常友好,但不幸的是,他们不会说意大利语。很棒的自助早餐,有各种甜味和咸味美食。价格绰绰有余。那么为什么评分只有4星呢?我们的房间没有坐浴盆,我认为这对于此类酒店来说是一个缺点。
在柏林马拉松比赛期间,我们住在这家美丽的酒店。 宽敞的迎宾大厅,非常大的房间,设有分隔的浴室角(水槽位于中央,带淋浴的门位于右侧,带卫生间的门位于左侧),巨大的电梯可快速到达 7 层楼。这是一家豪华连锁酒店,在土耳其的博德鲁姆和伊斯坦布尔设有一流的酒店。然而,这里并没有那么豪华,事实上,礼宾套件是不存在的,既没有帽子,也没有面霜,也没有其他任何东西,只有一个用于水槽和淋浴的相同的皂液器。没有护发素。从逻辑上讲没有坐浴盆。没有笔和纸,大电视但只播放德国、法国和奥地利频道,开放式衣柜,没有带架子的门。安全的 。欧陆式早餐种类很多,很丰富,也很好。工作人员很友好,但像所有柏林人一样有点冷漠。地理位置优越,距离450米,左右两侧都有两个橙色的U2线地铁站。 酒店50米就是Lidl超市,对面有一家不错的意大利餐厅,周围有咖啡馆、餐厅和推荐的酒吧
房间绝对干净整洁。没有酒吧,连汽车旅馆一号都可以做到。早餐在地下。炒鸡蛋太稀了,鸡蛋煮了三遍。早餐室的工作人员未经培训。 酒店总体还可以,但我对4星的了解有所不同。
酒店靠近柏林动物园,距地铁站仅一箭之遥。接待员非常友善和友好,全天 24 小时提供服务。房间非常宽敞且实用,浴室配有非常大的淋浴,但没有坐浴盆。每天提供房间清洁服务并更换毛巾。至于早餐,确实很齐全,供应时间是6.30到10.30。无论是位置还是服务,无疑都是柏林最好的酒店之一
位置真的非常好,几分钟就可以到达KaDeWe和Kurfürstendamm。房间不大,但也够用了,就是有点暗。家具很新,浴室很漂亮,有淋浴。我们的房间非常安静,我们听不到周围的任何声音,我们能够睡得很好。早餐很丰富,这里也没什么可抱怨的。工作人员非常友好,我们还会再来这里的,步行一小段路到地铁也很完美。
不错的酒店。完美的房间。不过欧式早餐还不错。位于市中心,靠近地铁、电车或公共汽车。步行距离。友好的员工。您也可以直接步行进入购物街。没有吵闹的房间。只是门关得很紧或者没有立即锁上。但如果仅此而已
酒店无赞无骂,一般。位置很好,也很干净。该结构有点过时。真正的瑰宝是工作人员真的非常非常友善。价格足够了。早餐太贵了。周边地区设有商店
酒店的质量已经比平常更高了。当之无愧的4星。无可挑剔的清洁度。早餐值得一住(非常好而且种类丰富)。交通便利 地铁左右各约百米(共两站)
酒店很干净。然而,有点烦人的是,在德国,工作人员经常不会说德语。晚上的接待处也不会说任何德语。三天的自助早餐还可以,但对于长期住宿来说品种不够多。我们是拉拉泰坦尼克海滩的常客,觉得那里的标准适用于业主拥有的每家酒店。不过用了3天就OK了。
The Titanic Comfort Kfd is a perfectly fine, comfortable, mid-range hotel with little in the way of 'frills' but in a very convenient location. The lobby, accessible directly off the street is welcoming and staff were helpful, particularly in correcting a small error made in our room rate charge and offering to store our luggage before our flight. We booked a superior double room which was spacious and had the added advantage of being on a corner of the building with views across the district. Strangely, the curtains did not extend completely across all windows, which meant that light did come through the gaps when the sun came up, and one curtain actually came off its rails when I pulled it over. This, together with the bathroom sink plug which was not working, were fixed promptly the next day, however perhaps the curtains could be refitted to cover all windows? A small detail which detracted from the overall impression of the hotel. The breakfast area/restaurant/bar area is pleasant and leads out to a nice outdoor seating area in warmer months; the breakfast buffet itself was extensive and generous with a good range of foods. There is not much else in the way of facilities in the hotel, however as this is Berlin and there is a lot to see, you won't be spending too much time indoors! As mentioned, the main drawcard of the hotel is its location, right next to Schoneberg and halfway between Nollendorfplatz and Wittenburgplatz U-Bahn stations. While not actually on Kurfurstendamm, it is only about a 10 minute walk away, with easy access to KaDeWe and surrounding shops and malls. Overall, recommended for a short stay in Berlin if you like the area, want easy access to public transport and do not want to pay for 'frills' or added extras like gyms and pools.