酒店回复: Thank you for choosing to stay with us during your exam at Imperial College London, and for taking the time to share such a thoughtful review. We’re delighted to hear that you enjoyed the spacious room, the high ceilings, and the comfort it provided. It’s great to know the L’Occitane verbena toiletries added a pleasant touch to your stay as well.We’re especially happy that our pet‑friendly policy was a positive surprise for you — we’d be more than glad to welcome your dog on your next visit! Your kind words about our team, especially Fraser, are truly appreciated and will be shared with the whole staff.We’re thrilled that our location, room size, and guest‑friendly approach made your stay enjoyable. We look forward to welcoming you back soon.Best Regards,MohammedGuest Relation Manager
酒店回复: Dear Lanmaoshe - Thank you for your feedback, I am glad that you enjoyed your visit and I hope we can welcome you back again in the near future.With thanks Emma
酒店回复: Dear Guest,Thanks so much for your kind words! We’re thrilled you found your stay comfortable and enjoyed the location. We’ll be sure to pass on your shout-out to Chinmaya. We can’t wait to welcome you back!Many thanks, Irish
酒店回复: Dear Feibi - Many thanks for your feedback, I am sorry to read that you found the room to not meet your expectations during your recent visit. I do hope we will have the opportunity to welcome you back again in the near future if the location and the surroundings worked well for you.
酒店回复: Dear Guest,Thank you for your feedback. We’re sorry to hear the Wi-Fi was a bit inconsistent during your stay. We’ve shared your comments with the team so we can continue improving the connection. We appreciate you for sharing this with us, and we hope to welcome you back again soon.Many thanks, Irish
去帝国理工考试订了一晚过夜用的。房间面积在这个区域的酒店里相比算是很大的，客挑高是老式的四米。很舒服。房内洗漱用品是欧舒丹马鞭草香型的，可以放心使用。退房的时候发现居然还是宠物友好!! 酒店员工说可以带修狗一起住!!! 真的是给Fraser点赞，交通好房间大政策人性～
房间是套房，外间起居室和厨房，内间卧室，十分宽敞。小厨房虽然简单，但是一应俱全。早餐价格高，我们从附近waitrose买菜回来做饭好吃又方便。床很高，床垫厚而舒适。房间不是每天打扫，但我们本来也有自己收拾的习惯。
交通十分方便，从Gloucester Road地铁站出来步行也就200米。 出门左手就是自然历史博物馆和紧邻的维多利亚博物馆，晚上人潮散去后步行到阿尔伯特音乐厅，高高的路灯照耀着如同星光在深蓝的夜空里闪亮。
非常非常舒适，交通方便，工作人员热情、非常乐于助人。特别感谢Chinmayon，我们续住后不想收拾行李再换房间，她帮忙协调
房间比较小，有点压抑，但是地理位置非常好，去哪里都很方便，价格没有太实惠，主打图一个出行方便，早餐没什么东西吃，建议外面吃。
非常满意的入住体验： 前台热情周到，房间空间很舒适，家具和设施品质不错，虽然有年头了，透着古朴的质感。地理位置极佳，地铁公交都近在咫尺；离几大博物馆也是步行数分钟。
地理位置绝佳👍🏼👍🏼👍🏼👍🏼👍🏼
在安静的房间里享用美味早餐😋😋😋😋
房间温暖，天花板很高……保养得很好的经典英式建筑👏🏼👏🏼👏🏼👏🏼
我们非常享受在这家酒店的四晚住宿！豪华单间很干净，维护得也很好。我们要求入住带淋浴而非浴缸的房间，酒店满足了我们的要求。浴室看起来相当新。员工们都很友好有礼。我们住得很愉快，强烈推荐这家酒店，它绝对值得四星好评！谢谢！
这是我们第二次入住了，非常棒。员工非常乐于助人且专业，房间很棒，淋浴水压很大。我们非常喜欢，会再次选择这里。
地理位置绝佳，离格洛斯特路地铁站非常近。我们很享受入住家庭套房的时光，员工也很友善。
无线连国内出现卡顿。