酒店回复: Thank you so much for the perfect 5-star review! We are thrilled to hear that you had such a great experience. Your feedback means a lot to us, and we can't wait to welcome you back for another wonderful stay!
5.0分
家庭亲子
Nice experience, friendly staff, nice bathroom and good options for breakfast compared with other hotels I’ve stayed in.
5.0分
其他
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It was wonderful. Especially loved chatting with the front desk staff and the friendly breakfast lady Ms. Shirley. I will be searching for more Tru hotels on all of my next travels!
5.0分
其他
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Clean room, but the shower is a bit slippery. Breakfast was decent with choices. The staff is very kind and professional. Also, we forgot our water bottle and front desk was kind enough to send us a picture of the bottle to confirm if it was ours or not before we turned around. All was a great experience. We will definitely be back!!!
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酒店回复: Thank you very much for taking the time to share your experience with us. We are pleased to hear that you found your accommodations clean, enjoyed the breakfast selection, and received courteous and professional service from our team. It was a pleasure hosting you, and we look forward to welcoming you back on your next visit.
5.0分
家庭亲子
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Great experience staying with Tru by Hilton. Clean rooms with cold AC.. The gym was very large with the best equipment... they even had Peletons. I can see why my son's sports team uses this each year as the team hotel. Will definitely be staying there again.
5.0分
家庭亲子
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There were other teams staying. When husband and children went down for breakfast they didn’t see much options. However, when I went down there were options. I’m assuming in between the two periods they were sticking up again.
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酒店回复: Thank you for sharing your feedback with us. We apologize for the inconvenience your family experienced during breakfast. When the hotel is hosting multiple teams or groups, certain items may run low temporarily; however, our team works continuously to restock and maintain a full selection. We are glad to hear that additional options were available when you came down later and we hope to have the opportunity to welcome you back for a smoother stay.
4.0分
家庭亲子
Great breakfast options, close distance to shopping and dining. Rooms are a bit smaller that I would like.
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酒店回复: Thanks for taking the time to review your stay! We're happy you loved our breakfast options and the easy access to nearby shops and restaurants. We understand the rooms felt a bit smaller than expected and appreciate your honesty. We hope you’ll visit us again soon!
5.0分
家庭亲子
The room is so clean, the staff were super kind and helpful. This is my first time using this place but definitely will do it again. Highly recommended
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酒店回复: Thank you so much for choosing us and for your wonderful recommendation! We’re delighted to hear you found the room clean and our staff kind and helpful. We look forward to welcoming you back again soon!
5.0分
其他
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I appreciated free parking. The staff was super helpful in helping me navigate food sensitivities. And the front desk staff was friendly, expedient, and helpful. It was clean, comfortable and I love the bath products available. Will return
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酒店回复: Thank you for your wonderful feedback! We're so glad you appreciated the free parking and found our staff helpful, especially in accommodating your food sensitivities. It’s great to hear that our front desk team made a positive impression with their friendliness and efficiency.We’re also happy that you enjoyed the cleanliness, comfort, and our bath products.....small touches we hope make a big difference in your stay. We can’t wait to welcome you back soon!
非常漂亮的酒店，装修很有格调！早餐很棒，还有免费停车位。
不
Nice experience, friendly staff, nice bathroom and good options for breakfast compared with other hotels I’ve stayed in.
It was wonderful. Especially loved chatting with the front desk staff and the friendly breakfast lady Ms. Shirley. I will be searching for more Tru hotels on all of my next travels!
Clean room, but the shower is a bit slippery. Breakfast was decent with choices. The staff is very kind and professional. Also, we forgot our water bottle and front desk was kind enough to send us a picture of the bottle to confirm if it was ours or not before we turned around. All was a great experience. We will definitely be back!!!
Great experience staying with Tru by Hilton. Clean rooms with cold AC.. The gym was very large with the best equipment... they even had Peletons. I can see why my son's sports team uses this each year as the team hotel. Will definitely be staying there again.
There were other teams staying. When husband and children went down for breakfast they didn’t see much options. However, when I went down there were options. I’m assuming in between the two periods they were sticking up again.
Great breakfast options, close distance to shopping and dining. Rooms are a bit smaller that I would like.
The room is so clean, the staff were super kind and helpful. This is my first time using this place but definitely will do it again. Highly recommended
I appreciated free parking. The staff was super helpful in helping me navigate food sensitivities. And the front desk staff was friendly, expedient, and helpful. It was clean, comfortable and I love the bath products available. Will return