酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted you appreciated our convenient location near Paddington Station, Hyde Park, and Kensington Gardens, as well as the variety and freshness of our breakfast selections. We look forward to welcoming you again soon.Kind regards,Park Grand Paddington Court
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated our convenient location and enjoyed the food during your stay.However, we’re truly sorry that the room allocation and heating did not meet your expectations, and that you experienced difficulties with the Wi-Fi connection. Your comments have been shared with our maintenance and IT teams to address these issues promptly.We value your feedback as it helps us improve, and we hope you might consider giving us another opportunity to provide you with a more comfortable and seamless experience.Kind regards,Park Grand Paddington Court
酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted you found your room clean, comfortable, and well maintained. We appreciate your comment about the space around the bed and the distance to Paddington Station, and we’re glad these did not affect your overall enjoyment.We look forward to welcoming you again soon.Kind regards,Park Grand Paddington Court
酒店回复: 尊敬的 Ahmad Qaderi,
感谢您分享您的反馈。
很抱歉您的房间未能达到预期,尤其是位于地下室且缺乏自然采光。我们深知阳光和新鲜空气对于舒适的住宿至关重要。感谢您对我们前台工作人员努力提供免费早餐以弥补不足的认可。
您的意见对我们非常重要,我们将改进客房分配流程,以便将来更好地满足宾客的偏好。
我们希望再次欢迎您,并为您提供更满意的体验。
此致,
帕丁顿苑公园大酒店
点评来源 Trip.com
2人觉得有用
5.0分
豪华单人房
独自旅行
单人无窗,对我来说很够了,厕所地板有地暖非常喜欢下次还来
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酒店回复: Dear Guest,Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your stay, especially the underfloor heating in the bathroom, and that the room met your needs. We look forward to welcoming you back to Park Grand Paddington Court on your next visit.Kind regards,Park Grand Paddington Court
酒店回复: Dear Guest,Thank you for sharing your feedback. We are truly sorry to hear about your negative experience regarding your booking and attempts to contact us. We understand how frustrating this situation must have been and sincerely apologize for any inconvenience caused.We take all guest concerns seriously, and your comments will be reviewed to improve our communication and booking processes. Our goal is always to ensure a smooth and pleasant experience for all guests, and we regret that we fell short in this instance.Kind regards,Park Grand Paddington Court
酒店位置方便,靠近帕丁顿火车站,离海德公园和肯辛顿公园,酒店的早餐比较多选择,且水果都是新鲜水果,出品不错。
酒店的位置非常方便,就在帕丁顿火车站附近,酒店的服务人员很热情,房间不是很大,比较干净。早餐很不错👍性价比很高
除了位置好、一无是处。第一晚给我安排地下室,暖气不热地暖不热,后协调至一楼、网络差到为0。食物还可以简单美味、位置很霸道,离帕丁顿地铁站6分钟步行、海德公园肯辛顿宫步行几分钟
1. 房间大小
独自一人入住挺合适的?如果把行李箱摊开在地板上,空间会变得很局促。不推荐两人或两人以上入住!虽然我没看过其他房间,但至少我住的这间房实在是太小了……当然,房间的状况和整洁度还是让我满意的!
2. 服务
嗯……我觉得服务不太友好。我个人对此不太在意,但如果对服务比较敏感的人,可能会觉得不舒服。
3. 早餐
我个人觉得早餐吃得挺不错的。欧洲物价实在太高了,所以我抱着一定要把早餐钱吃回来的心态,每天早上都吃了很多面包、培根和鸡蛋,牛奶泡麦片也吃得很饱,简直是吃货的狂欢!哈哈哈。
三句话总结:
独自旅行入住很棒,服务个人感觉很一般,睡觉没有不适,就这样!
酒店很棒,位置很好。房间虽然干净,床也舒服,但真的很小。晚上房间非常吵,因为窗外就是空调机组。暖气很好,但空调似乎不太给力。员工友善乐于助人。
房间卫生整洁舒适,只是房间床的过道有一点点窄,但是问题也不是很大,离帕丁顿火车站地铁站距离稍微有点远。
我们预订这家酒店是希望有窗户能晒到太阳,呼吸新鲜空气。结果他们却给了我一间地下室的房间(-1楼)。房间情况如附件图片所示,您可以查看。我必须感谢前台接待员,他给我提供了免费早餐。
单人无窗,对我来说很够了,厕所地板有地暖非常喜欢下次还来
大家避雷这家酒店!管理团队差,前台不接电话,我们因为误定了这个酒店,免密支付后第一时间申请取消,他们拒绝了。后续我们以礼貌的方式发了邮件说明原因,他们直接拒绝沟通,不予客人回复,再后来我们打了四次电话都没有人接听。请大家一定要擦亮双眼,如果想要旅游愉快的话,千万避雷这家酒店!
房间有空调,而且电梯可以直达某些楼层。跟伦敦其他酒店比起来,这房间算干净的了。员工都挺好,也很有礼貌。在伦敦地区我肯定会推荐这家。