酒店回复: Amy,I am so sorry that you did not have an enjoyable stay with us. I hate to hear that. Thank you for bringing this to my attention so I can look into it further. I hope you will consider being our guest again so we can show you a better stay. Again, I apologize for any inconvenience or upset you felt during your stay.
4.0分
其他
原文
翻译提供方:Google
靠近工厂直销店。入住手续办理较慢,但女主人非常友好。不含早餐。室外游泳池很不错。
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酒店回复: Hello James! Thank you for your recent stay at Candlewood Suites. We appreciate your business. Thank you for taking the time to leave us a review. I am glad you enjoyed your stay. We hope to have you as our guest again next time you are in the area.
3.0分
其他
原文
翻译提供方:Google
价格合适,所以我选择了这家酒店。走廊很暗,我的房间里有小黑蚂蚁。前台很友好。
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酒店回复: Cindy,Thank you for your recent stay at Candlewood Suites. We appreciate your business. I am so sorry about the ants. We have had a lot of guests leaving food out in their rooms, and we are battling them the best we can. I hope you will consider giving us a chance to give you a better stay in the future.
4.0分
其他
原文
翻译提供方:Google
好的
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酒店回复: Thank you for taking the time to leave us a review! Thank you for choosing Candlewood Suites, we appreciate your business!
4.0分
其他
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The was no free breakfast even though the room was more expensive than places that offer breakfast. There's a store where you can buy stuff to eat, but its pretty limited and expensive. The coffee is free.
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酒店回复: Thank you for your recent stay at Candlewood Suites. We appreciate your business. I am so sorry you were disappointed with the lack of breakfast. As a Candlewood Suites, which is designated as a long term stay hotel, IHG does not permit us to serve a breakfast to our guests. We have a sister hotel right next door that is a Holiday Inn Express, which does serve breakfast. It might suit you better! Thank you again for your business.
4.0分
其他
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Our room was clean and comfortable, and the service was excellent. The dishwasher was still running when we arrived and a trash can had not been emptied, but these things didn't affect our stay at all. We've stayed at this location a few times and always enjoy our stay.
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酒店回复: Hello, Jennifer. Thank you for your recent stay at Candlewood Suites. We appreciate your business. Thank you for taking the time to leave us a review. We appreciate that! Thank you for being our guest.
5.0分
商务出差
Clean rooms, friendly staff
Clean and comfortable rooms.Very nice and helpful staff.
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酒店回复: Thank you for choosing Candlewood Suites. We appreciate your business. Thank you for taking the time to leave us a review. I am so glad to hear you enjoyed your stay with us. We look forward to having you as our guest again soon!
5.0分
商务出差
Clean room, loved the little kitchenette. Didn't love the breakfast options. Definitely great value for the price
5.0分
其他
Very nice staff and a clean room. The room was huge and full kitchen.
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酒店回复: Andrea,Thank you for choosing Candlewood Suites. We appreciate your business. I am so glad to hear you enjoyed your stay with us. That is wonderful news! Thank you for taking the time to leave us a review. Guest feedback is so important to us. We look forward to having you as our guest again soon.
4.0分
家庭亲子
Location is optimal. facility needs upgrade. Bathroom sink slow draining and the bowl is cracked.
前台服务员(安妮)在我丈夫入住时极其粗鲁。我提前打电话付款了,他还没到。我告诉了电话里的人他的名字,我们的交谈非常愉快高效。我丈夫到的时候,安妮坚称房费还没付,而我丈夫告诉她已经付了,她却粗鲁地对待我丈夫。我们以后再也不会入住这家酒店了。
靠近工厂直销店。入住手续办理较慢,但女主人非常友好。不含早餐。室外游泳池很不错。
价格合适,所以我选择了这家酒店。走廊很暗,我的房间里有小黑蚂蚁。前台很友好。
好的
The was no free breakfast even though the room was more expensive than places that offer breakfast. There's a store where you can buy stuff to eat, but its pretty limited and expensive. The coffee is free.
Our room was clean and comfortable, and the service was excellent. The dishwasher was still running when we arrived and a trash can had not been emptied, but these things didn't affect our stay at all. We've stayed at this location a few times and always enjoy our stay.
Clean rooms, friendly staff
Clean and comfortable rooms.Very nice and helpful staff.
Clean room, loved the little kitchenette. Didn't love the breakfast options. Definitely great value for the price
Very nice staff and a clean room. The room was huge and full kitchen.
Location is optimal. facility needs upgrade. Bathroom sink slow draining and the bowl is cracked.