酒店回复: Dear Guest,Thank you for taking the time to share your experience with us. We’re very pleased to hear that you enjoyed our central location and found the proximity to public transport, restaurants, and Paris landmarks so convenient. It's also great to know that the in-room kitchen facilities met your expectations and added to the comfort of your stay.However, we’re truly sorry to hear about the delay and inconvenience you experienced during the check-in process. This is certainly not the standard of service we aim to provide, and we appreciate you bringing it to our attention. We are actively working with our front desk team to improve efficiency and ensure a smoother arrival experience for all our guests.Regarding the irregularly angled windows and amenities, we understand how this may have affected your comfort. Your feedback is important, and we will take it into account as we continue to improve our rooms and services.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a much-improved experience in the future.Warm regards,Ivan Martin / Assistant Front Desk Manager
酒店回复: Dear Guest,Thank you very much for your kind words! We’re delighted to hear that you enjoyed your stay and found our location convenient. We’re glad you were able to make use of the kitchen and the coffee bar, and we hope the close proximity to the subway made exploring Paris even easier. It’s wonderful to know that you appreciated our facilities — your feedback means a lot to us. We would be thrilled to welcome you back on your next visit!Best regards,Asiyat - Guest Relations Coordinator.
5.0分
豪华一室公寓
独自旅行
住了几天，国内酒店住矫形了，有点评价的权利哈哈哈：
1、位置老城区，地铁50米，绝对优势；
2、周边吃喝玩乐，酒吧等齐全；
3、酒店设施齐全，免费咖啡机等，都有；房间干净，清洁；
4、服务人员很耐心，英语不好的不用担心，手机会被你打开新功能
5、支付宝、微信支付都能用，你说这你受的了吗？😄
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酒店回复: Dear Apple@456,Thank you for the fantastic and detailed review your domestic hotel nerd badge is well-earned, and we’re honored to be part of your journey!We’re thrilled you enjoyed our prime location in the old town and the convenience of being just steps from the subway. It’s great to hear you made the most of the vibrant local food and bar scene too—there’s definitely a lot to explore right outside our doors.We’re especially happy to know the room met your expectations and that our amenities (including the trusty coffee machine!) added comfort to your stay. Your kind words about our staff mean a lot—they work hard to make every guest feel welcome, regardless of language, and we’re glad your phone “unlocked new features” for you! 😊Thanks again for staying with us. We hope to welcome you back soon for another great stay!Warm regards,Ivan Martin / Assistant Front Desk Manager
酒店回复: Dear Guest,Thank you very much for your detailed feedback! We’re delighted to hear that you enjoyed the well-designed room, comfortable bed, self-catering facilities, and our convenient location near the subway. We’re also glad you appreciated the complimentary hot drinks in the lobby.We understand your comments regarding room cleaning and service. As a self-service apart’hotel, our approach is designed to provide flexibility and privacy, but we appreciate your understanding and kind words.We look forward to welcoming you back on your next visit!Best regards,Asiyat - Guest Relations Coordinator.
酒店回复: Dear Geest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We're glad to hear that you enjoyed the spacious, well-equipped room and found the location convenient especially being so close to the metro, the Louvre, and the Tuileries Garden.We appreciate your kind words about our front desk team; we’ll be sure to pass your compliments along to them.We also take note of your comments regarding the housekeeping service and taxi access. While our apartment-style accommodations offer a more independent stay experience, we understand that expectations for daily housekeeping may vary. We're also looking into improving guidance for guests needing taxi service nearby.As for the bar downstairs, we appreciate your observation and will keep this in mind as we continue to ensure a comfortable environment for all our guests.Thank you again for your helpful review. We hope to welcome you back on your next visit to Paris!Warm regards,Ivan Martin / Assistant Front Desk Manager
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you found our front desk team friendly and professional especially our two female staff members. Your kind words will certainly be shared with them.We’re glad you appreciated the convenient location, spacious room, and modern facilities. It’s always rewarding to know our guests enjoy both comfort and accessibility during their stay.We do apologize for any disturbance caused by noise from the surrounding neighborhood.We also appreciate your comment about the firmness of the pillows.Thank you once again for your helpful insights. We hope to have the pleasure of welcoming you back on your next visit to Paris!Warm regards,Ivan Martin / Assistant Front Desk Manager
酒店回复: Dear Guest,Thank you for your detailed and thoughtful review! We're glad you enjoyed our central location, convenient access to transportation, and the variety of nearby attractions, shops, and restaurants. It's great to hear that the kitchen facilities met your needs and that you found our services helpful during your stay. You're absolutely right—Paris never sleeps! 😊 We're happy the sound insulation helped you rest comfortably. We hope to have the pleasure of welcoming you back soon!Best regards,Asiyat - Guest Relations Coordinator.
酒店回复: Thank you for sharing your detailed feedback.We’re glad you appreciated our central location, right by the subway, and the variety of nearby restaurants.We would like to clarify that, as an apart’hotel in a busy central area, direct vehicle access to the entrance is limited. This can make airport transfers and drop-offs less convenient, and we understand how this could be challenging with luggage. Regarding noise and street conditions, we appreciate your observations and will continue to do our best to support guests in minimizing any inconvenience.We truly value your feedback as it helps us improve the experience for future stays.Best regards,Asiyat - Guest Relations Coordinator.
酒店位置非常好的楼下就是RER和地铁去那里都方便，罗浮宫圣母院蓬皮杜都是步行距离，各种餐馆还有超市都有，购物超级方便。房间烹饪设备齐全超市购物后自己做饭也很好。我们应该是最大的房间了就是厕所有些小。唯一差评的是入住时候应该是个新手，花了很长时间等了二十分钟才分了一个房间，结果是顶层的屋顶窗户都是不规则是斜角的太让人不舒服了里面设施也不齐全，结果又折腾拖着行李等了二十分钟才安排了另外一个正常的房间入住。
酒店式公寓，所以有厨房可以热一热食物，大堂有咖啡吧，第二天才发现原来地铁口离我们很近，酒店哪里都很方便，设施也很新。值得入住
住了几天，国内酒店住矫形了，有点评价的权利哈哈哈：
1、位置老城区，地铁50米，绝对优势；
2、周边吃喝玩乐，酒吧等齐全；
3、酒店设施齐全，免费咖啡机等，都有；房间干净，清洁；
4、服务人员很耐心，英语不好的不用担心，手机会被你打开新功能
5、支付宝、微信支付都能用，你说这你受的了吗？😄
设施：房间设计非常合理，可以自己做饭，床也很舒适。2人住空间很够。大堂有热饮免费自己接。地理位置特别便利，地铁口就在旁边，去哪儿都方便。非常满意，有机会还会入住。
卫生：非常好
服务：没有房间打扫，但自己保持一下没什么问题
服务：服务的话就只是前台入住退房咯，没问题
房间很大，设施全，有微波炉，冰箱，锅碗瓢盆...像是公寓型的酒店。
我们住了四晚，但是没有打扫卫生服务。
前台服务很好，周边地铁线路非常方便，但是打车不能停到楼下，需要走一段路，并且楼下有个酒吧，有时候会有奇奇怪怪的人。
步行可以到卢浮宫，杜乐丽花园。
前台工作人员友好专业 尤其两位女性工作人员 入住的中国人挺多的 离各大景点距离不远 公共交通方便 房间面积在巴黎算比较大的 轻松摊开两个大行李箱 设施很新 街区有很多酒馆深夜有点吵闹 房间的床和枕头较硬 如果能提供软枕头的选择会更好
位置很棒，到哪里都交通方便，很多景点走着就到了，旁边有美丽的教堂，大型购物中心和超市，大堂服务到位，厨房设施很新也全，能自己做饭。不提供每日打扫，但可以自己去换新的毛巾，垃圾也有地方扔。周边美食多，夜生活比较热闹，巴黎人民不睡觉😂幸好隔音还不错。
地点超一流方便，地铁站口一出来就到了。旁边是大型购物中心及各类型本地食店，买什么吃什么都方便。房间空间合理（对欧洲的酒店大小不要有幻想），该有的设备也有，就是浴室花洒的出水量较小，不爽。其它的没大毛病！
在巴黎市中心，能有这样完美地理位置（就在夏特莱-大堂站旁边，有电梯和扶梯）的酒店，住宿体验简直太棒了！房间非常干净，在巴黎市中心来说，空间也算宽敞。房间里配备了所有必需的设施，甚至还有洗碗机、电炉、锅具等厨房设备。附近有很多餐馆、咖啡馆和酒吧，还有一个大型购物中心。强烈推荐给所有来巴黎的游客！
地理位置不错，门口就是地铁站，但是如果你是预定了接机送去酒店就非常不方便！！！酒店门口是车子开不进来的，不熟悉的司机会把你放在很远的地方你需要拖着行李箱走到酒店！！！同理去机场送机也很麻烦！而且周围很多餐厅，晚上特别吵，周围道路也很脏！