酒店回复: Thank you for your feedback! We apologize for not exceeding your expectations during this stay. Feedback like yours helps us to improve. We are striving to renovate and improve our property every day. We hope that you give our property another chance in future to make up for your less-than-ideal visit with us.
3.0分
商务出差
原文
翻译提供方:Google
网络和早餐
网络连接会在一段时间后断开,需要重新连接。早餐与普通住宿类似,但食物用完后无法及时补充。
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酒店回复: Thank you for taking the time to share your feedback with us. We appreciate your honest comments, as they help us improve the experience for all our guests.We’re sorry to hear about the inconvenience you experienced with the internet connection and breakfast service. Please rest assured, we are looking into these matters to ensure a more seamless and enjoyable stay in the future.We value your input and hope we’ll have the opportunity to welcome you back and provide a much better experience next time.
4.0分
其他
原文
翻译提供方:Google
美好的。
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酒店回复: Thank you for your feedback! We always appreciate when a guest, like yourself, lets us know how we are doing. Your feedback is always helpful for improving and exceeding our guest expectations. We look forward to serving you again in the future!
5.0分
其他
I will be returning. Staff is great and helpful. Clean and quiet and very spacious rooms. Goid breakfast too.
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酒店回复: Thank you for your feedback! We always appreciate it when a guest, like yourself, lets us know how we are doing. Your feedback is always helpful for improving and exceeding our guests expectations. We look forward to serving you again in the future!
3.0分
朋友出游
Room was fine. We’re on the second floor they had no elevator & they were painting outside of the hotel.
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酒店回复: Thank you for your feedback! We apologize for not exceeding your expectations during this stay. Feedback like yours helps us to improve. We are striving to renovate and improve our property every day. We hope that you give our property another chance in the future to make up for your less-than-ideal visit with us.
5.0分
家庭亲子
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Spacious clean room, free breakfast, friendly staff, easy parking and walkable to restaurants! It was our 2nd time staying here after 5 years. It was an excellent stay!
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酒店回复: Thank you for your feedback! We always appreciate it when a guest, like yourself, lets us know how we are doing. Your feedback is always helpful for improving and exceeding our guests expectations. We look forward to serving you again in the future!
3.0分
情侣出游
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No elevator to the second floor, old carpet in the hallway, rooms were clean but a weird mildew smell. The in room jucuzzi tub faucet were outdated and rusted around them. Bathroom at pool area needs some attention and remodel. Door didn’t even shut. Breakfast was great! Staff was great!!
Walking distance to restaurants which was great.
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酒店回复: Thank you for taking the time to share your feedback. We’re glad to hear that you enjoyed our breakfast, our staff’s service, and the convenient location near local restaurants. We truly value those highlights. At the same time, we’re sorry to hear about the areas that didn’t meet your expectations, including the hallway carpet, in-room odor, jacuzzi faucet condition, and the pool area bathroom. Your comments are very helpful as we continue to make improvements to our property. We’ll be sure to share your feedback with our maintenance and housekeeping teams so that we can address these concerns promptly. We hope to welcome you back in the future and provide you with an even better stay.
3.0分
其他
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Front desk was pleasant and willing to help but what was advertised was not what I was expecting. The pool was not heated and the jacuzzi was out of order the first night. Second night the pool was still not heated and we had to wait 15 minutes for the front desk to appear so we could get some towels for the pool. Overall, expectations were met. I got what I paid for.
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酒店回复: Thank you for sharing your feedback with us. We’re glad to hear that you found our front desk team pleasant and willing to help. At the same time, we apologize that certain amenities, such as the pool temperature and jacuzzi availability, did not meet your expectations during your stay.We also regret the wait you experienced when requesting pool towels. We will be reviewing our procedures to ensure better responsiveness and consistency moving forward.Your comments are valuable to us as we continue to improve, and we appreciate your understanding. We hope to have the opportunity to welcome you back in the future and provide an even better experience.
性价比超级好,同等价位酒店中早餐最丰盛的。因为离高速近,早上车多了就能听到声音了,夜里基本没有声音
设施有点旧,需要翻修。员工非常友善,服务也很棒。
需要换新床垫……
床简直糟透了。硬得像石头,半夜起床时,我被一个奇怪的悬浮架刮破了腿。酒店的空调坏了。前台小哥看起来很不舒服,走廊里也闷热难耐。幸好房间里的空调效果很好。我知道这里价格便宜,我们其实只是需要一个睡觉的地方,但他们需要去买床垫。就算只是睡觉的地方,我至少也需要一张能睡的床。房间很干净。咖啡架附近根本找不到电源插座。真奇怪。
网络和早餐
网络连接会在一段时间后断开,需要重新连接。早餐与普通住宿类似,但食物用完后无法及时补充。
美好的。
I will be returning. Staff is great and helpful. Clean and quiet and very spacious rooms. Goid breakfast too.
Room was fine. We’re on the second floor they had no elevator & they were painting outside of the hotel.
Spacious clean room, free breakfast, friendly staff, easy parking and walkable to restaurants! It was our 2nd time staying here after 5 years. It was an excellent stay!
No elevator to the second floor, old carpet in the hallway, rooms were clean but a weird mildew smell. The in room jucuzzi tub faucet were outdated and rusted around them. Bathroom at pool area needs some attention and remodel. Door didn’t even shut. Breakfast was great! Staff was great!!
Walking distance to restaurants which was great.
Front desk was pleasant and willing to help but what was advertised was not what I was expecting. The pool was not heated and the jacuzzi was out of order the first night. Second night the pool was still not heated and we had to wait 15 minutes for the front desk to appear so we could get some towels for the pool. Overall, expectations were met. I got what I paid for.