酒店回复: Dear Maria,Gracias por sus amables palabras! Nos alegra mucho que haya disfrutado de una estancia fantástica con nosotros y de nuestras habitaciones limpias y cómodas, así como de la cálida hospitalidad de nuestro personal. Su recomendación es muy importante para nosotros y esperamos darle la bienvenida de nuevo en su próxima visita.
4.0分
情侣出游
原文
翻译提供方:Google
房间很干净,但有一天我不得不反映他们没有打扫房间或更换毛巾。
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酒店回复: Dear Guest,Gracias por compartir sus comentarios. Nos alegra saber que encontró su habitación muy limpia, pero lamentamos las molestias que experimentó el día que el servicio de limpieza no cambió las toallas ni limpió la habitación. No es el nivel de servicio que nos esforzamos por ofrecer, y le agradecemos que nos lo haya hecho saber.Revisaremos esto con nuestro equipo de limpieza para evitar que vuelva a ocurrir. Gracias por hospedarse con nosotros y esperamos tener la oportunidad de brindarle un mejor servicio en su próxima visita.
1.0分
其他
原文
翻译提供方:Google
一切都很好,但他们没有给我毛巾。
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酒店回复: Dear Guest,Thank you for your kind rating we are happy to hear everything was mostly fine during your stay! That said, we sincerely apologize for the oversight with the towels.We will be sure to follow up with our team to prevent this from happening in the future. Your feedback helps us improve, and we truly appreciate you bringing it to our attention.We hope to have the chance to welcome you back for an even smoother experience next time!!Warm regards,Avid Hotel Team.
5.0分
情侣出游
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My check in was excellent. The front desk was very friendly & the room was very clean. The bed was big and comfortable with a big tv and cold ace. All for a reasonable price. Will definitely return when back in town. 10/10
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酒店回复: Dear Guest,Thank you so much for your wonderful review! We’re thrilled to hear that your check-in experience was excellent and that you enjoyed the clean, comfortable room, spacious bed, and great amenities. It’s also great to know you found everything to be a good value. We truly appreciate your kind words and your 10/10 rating! We look forward to welcoming you back the next time you’re in town.
4.0分
其他
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First time staying at an Avid hotel and I didn’t know what to expect. It was clean. The staff were super friendly and the breakfast we decent. Would definitely stay again.
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酒店回复: Dear Guest, Thank you so much for choosing Avid Hotels for your stay and for sharing your kind feedback!! We are thrilled to hear that you had a clean and comfortable experience, enjoyed our breakfast, and that our team made you feel welcome. It means a lot to know you’d stay with us again we look forward to seeing you next time!!Warm Regards,Avid Hotel Team
5.0分
其他
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It was great hidden stay! Rooms are comfy, breakfast spread is a little smaller than your usual hotel but still great, staff are one of the friendliest hotel staffs i’ve ran into, would totally recommend
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酒店回复: Dear Guest,Thank you so much for your kind words and for choosing to stay with us! We're thrilled to hear that you enjoyed your stay and found our rooms comfortable. It's also wonderful to know that our team made such a positive impression your compliments mean a lot to us!!We appreciate your feedback on the breakfast spread and will definitely take it into consideration as we look for ways to improve.It was a pleasure having you, and we hope to welcome you back for another great stay soon!Warm regards,Avid Hotel Team
5.0分
其他
The room was very clean. The staff was very courteous and willing to help.
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酒店回复: Dear Guest,Thank you for taking the time to share your feedback! We’re delighted to hear that you found your room very clean and our staff courteous and helpful. Providing a comfortable and welcoming experience for our guests is our top priority. We look forward to welcoming you back on your next visit!
5.0分
商务出差
Room was flawless! Staff was excellent. I will be back next week!!
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酒店回复: Dear GuestThank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and that our team made a great impression. We look forward to welcoming you back next week!
3.0分
其他
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It’s ok, but there is an issue where you book two beds with in ******* and the hotel doesn’t have 2 beds. Very odd, I don’t think they have 2 beds or they do not have enough rooms with double beds
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酒店回复: Dear Guest,Thank you for your feedback. We are sorry to hear about the confusion with your room setup. While we do have rooms with two beds, availability is limited, and unfortunately, third-party sites like ******* don’t always reflect our real-time inventory accurately.We are working to improve this with our partners to avoid similar issues in the future. We appreciate your understanding, and if you stay with us again, feel free to book directly—we’ll be happy to assist with your room preferences.Best regards,Avid Hotel Team
房间比较宽大,很好。位置很好,不临高速,安静。
我对自己的决定非常满意。起初,我因为人们的负面评价而犹豫不决,但事实恰恰相反。服务非常好,非常干净,毛巾也很干净,房间打扫得很干净,而且没有动我的东西。早餐是一流的欧陆式早餐,但量很足。我在这里住得很舒服。我100%推荐这家酒店。
房间很干净,但有一天我不得不反映他们没有打扫房间或更换毛巾。
一切都很好,但他们没有给我毛巾。
My check in was excellent. The front desk was very friendly & the room was very clean. The bed was big and comfortable with a big tv and cold ace. All for a reasonable price. Will definitely return when back in town. 10/10
First time staying at an Avid hotel and I didn’t know what to expect. It was clean. The staff were super friendly and the breakfast we decent. Would definitely stay again.
It was great hidden stay! Rooms are comfy, breakfast spread is a little smaller than your usual hotel but still great, staff are one of the friendliest hotel staffs i’ve ran into, would totally recommend
The room was very clean. The staff was very courteous and willing to help.
Room was flawless! Staff was excellent. I will be back next week!!
It’s ok, but there is an issue where you book two beds with in ******* and the hotel doesn’t have 2 beds. Very odd, I don’t think they have 2 beds or they do not have enough rooms with double beds