酒店回复: Thank you for your feedback. We're sorry to hear your stay didn't meet expectations, especially regarding the parking fee, TV issue, and pool access during the July 4th weekend.We understand how frustrating those situations can be, especially during a getaway, and we sincerely apologize for the inconvenience. Your comments have been shared with our team to help us improve.We appreciate you staying with us and hope you'll consider giving us another chance in the future.Best regards,

酒店回复: Thank you for the great rating! We're glad you had a positive experience and appreciate you taking the time to rate us. We hope to welcome you again soon!

酒店回复: Thank you for your feedback, and we sincerely apologize for the disturbance caused by the mechanical noise. We understand how important a good night’s sleep is and are truly sorry this affected your stay.Our maintenance team has been notified and is investigating the issue to ensure it’s resolved for future guests.We appreciate you bringing this to our attention and hope to have the chance to provide a better experience next time.

酒店回复: Thank you for your detailed feedback. We truly apologize for the inconvenience you faced with the noise and the electronic lock issue. We understand how frustrating it must have been to wait for maintenance, especially when you're tired and hungry. While we’re glad that our staff was helpful and the facility met most of your needs, we recognize that the challenges you experienced don't reflect the high standards we aim for. We will definitely address these concerns to improve future stays. We appreciate your understanding and your valuable input.

酒店回复: Thank you for your feedback. We're sorry to hear about the frustration with the parking fee, space size, and the check-in experience. We understand how these issues can affect your stay and apologize for the inconvenience.Your comments have been shared with our team to help improve communication and the overall guest experience. We appreciate you bringing this to our attention and hope to have the opportunity to serve you better in the future.

酒店回复: Thank you for your feedback! We’re sorry to hear that the noise impacted your ability to rest during your layover—comfort and sleep are definitely key when you’re traveling. On the bright side, we're glad you found the shuttle service convenient. We’ll make sure to take your comments into consideration as we work to improve the guest experience. Safe travels!

酒店回复: Thank you for sharing your experience, and we're genuinely sorry that your stay didn’t meet the high standards you’ve come to expect from Aloft. We know how important it is to feel welcome and comfortable, especially while traveling for work. If you’d like to provide more details on what went wrong, we’d love to address any issues to ensure future stays are much better. Your feedback is invaluable, and we appreciate you taking the time to share it.

酒店回复: Thank you for taking the time to share your feedback. We're truly sorry to hear about the issues you experienced during your stay, including the noise, room size, linen quality, and the condition of the comforter.Your experience is not reflective of the quality we strive to provide, and we appreciate you bringing these matters to our attention so we can address them promptly.

酒店回复: Thank you for your rating! We’re glad to see you had a positive experience with us.If you ever have any additional feedback you'd like to share, we’d love to hear it—it helps us continue to improve and provide the best possible service.We hope to have the opportunity to welcome you again soon!