酒店回复: 感谢您抽出时间分享您的反馈。很遗憾您的体验未能达到预期，尤其是在 Bar Julian 的体验——请接受我们诚挚的歉意。关于您的房间，我想澄清一下，我们所有的客房均配备特大床。对于由此造成的任何不便，我们深感抱歉，并希望我们有机会再次欢迎您，享受更加顺畅、愉悦的住宿体验。
5.0分
情侣出游
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The Thompson is a beautiful hotel on a good location. Great rooftop bar. Staff is friendly and attentive. Our room was a corner location with a river view. It did not disappoint. Place is per friendly and unlike most, does not charge a fee. Shoos and restaurants were a 10 minute walk along the river.
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酒店回复: Thank you kindly for your generous review. We are truly delighted to hear that our team made a positive impression during your stay. At the heart of our service is a commitment to genuine hospitality, and it is always rewarding to know that our staff’s dedication and warmth have resonated with our guests.Should your travels bring you back our way, it would be our pleasure to welcome you again and assist in making your next visit just as memorable.
5.0分
情侣出游
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Great room with a terrific view. Roof top bar was perfect view at sunset (could have used heaters but they were broken) Food and drinks were good. Restaurant was expensive but quality was good. Public parking garage was close and convenient.
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酒店回复: Thank you for your kind words and thoughtful review. It brings us great joy to know that your experience was enhanced by the attentive service of our team. We take immense pride in curating memorable moments for our guests, and your recognition is truly appreciated.We look forward to the pleasure of welcoming you back and assisting with anything you may need during future visits.
3.0分
其他
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Excellent rooms, amenities, service and food. The exorbitant hidden fees and nickel and diming really ruined and otherwise good impression. 35 dollars just to bill to your room without disclosure? That's takes a classy hotel and makes it cheap. Just charge what you need to charge and make me feel like I got what I paid for. This makes me feel like you need to shaft your customers to advertise better room rates.
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酒店回复: Thank you for sharing your feedback with us. We truly regret that the destination fee came as an unexpected surprise and that it left you feeling as though we were “nickel and diming” you. Please know that this was never our intention.Our destination fee is disclosed during the booking process and reviewed again at check-in with every guest. However, we understand that these details can sometimes be overlooked, and we sincerely apologize for any frustration or inconvenience this may have caused during your stay.Your experience is very important to us, and we appreciate the opportunity to learn from your comments. We hope to have the privilege of welcoming you back in the future and providing a stay that exceeds your expectations in every way.
5.0分
商务出差
Very clean room, hip but very comfortable vibe. Friendly staff. You can have a delicious beer on tap when you check in. Wish I could’ve stayed longer.
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酒店回复: Thank you kindly for your generous review. We are truly delighted to hear that our team made a positive impression during your stay. At the heart of our service is a commitment to genuine hospitality, and it is always rewarding to know that our staff’s dedication and warmth have resonated with our guests.Should your travels bring you back our way, it would be our pleasure to welcome you again and assist in making your next visit just as memorable.
4.0分
情侣出游
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Paul at the bar was very friendly and made a great cocktail for us. The front desk was attentive and friendly.
It is a bit noisy in the halls and you can hear dogs barking in the rooms fyi
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酒店回复: Thank you kindly for your generous review. We are truly delighted to hear that our team made a positive impression during your stay. At the heart of our service is a commitment to genuine hospitality, and it is always rewarding to know that our staff’s dedication and warmth have resonated with our guests.Should your travels bring you back our way, it would be our pleasure to welcome you again and assist in making your next visit just as memorable.
环境：毗邻Savannah River，环节优美
酒店位于河滨街的尽头，是萨凡纳最新开业的酒店，非常干净舒适。
酒店内设有咖啡厅和屋顶酒吧，因此尽管酒店附近没有商业区，但我们并没有感到不便。
唯一的缺点是酒店没有停车场，需要支付附近公共停车场或路边停车的费用。
套房入住，房间格局很好，客厅和卧室都可以进入卫生间，干湿隔离，整体挺干净的，停车方便，楼下就可以停车，设施很新，比较现代化，环境安静，
好。
千万别以为预订特大床房就能得到一张真正的特大床。房间描述非常误导。我向前台投诉过床的大小，被告知是“酒店特大床”。前台给了我抵用金，但根本没收到。我联系了*******，但没能得到任何退款。
酒吧价格虚高。给客人的菜单又脏又破，令人作呕。
不得不多次向咖啡机要咖啡包。河景房整晚都能听到河上货船的声音。床非常不舒服。
The Thompson is a beautiful hotel on a good location. Great rooftop bar. Staff is friendly and attentive. Our room was a corner location with a river view. It did not disappoint. Place is per friendly and unlike most, does not charge a fee. Shoos and restaurants were a 10 minute walk along the river.
Great room with a terrific view. Roof top bar was perfect view at sunset (could have used heaters but they were broken) Food and drinks were good. Restaurant was expensive but quality was good. Public parking garage was close and convenient.
Excellent rooms, amenities, service and food. The exorbitant hidden fees and nickel and diming really ruined and otherwise good impression. 35 dollars just to bill to your room without disclosure? That's takes a classy hotel and makes it cheap. Just charge what you need to charge and make me feel like I got what I paid for. This makes me feel like you need to shaft your customers to advertise better room rates.
Very clean room, hip but very comfortable vibe. Friendly staff. You can have a delicious beer on tap when you check in. Wish I could’ve stayed longer.
Paul at the bar was very friendly and made a great cocktail for us. The front desk was attentive and friendly.
It is a bit noisy in the halls and you can hear dogs barking in the rooms fyi